Polycom ViewStation manual Polycom, Inc 179

Chapter 6 Troubleshooting

Symptom

Cause

Solution

An echo is heard at the near site	Far site microphone pod is too close	At the far site, make sure the
when speaking.	to the audio speaker.	microphone pod is placed away
		from the audio speaker.
	The far site audio volume may be	Turn down the audio volume at the
	too loud.	far site.
Near site or far site cannot hear	VCR input is not selected.	Turn on the VCR input by selecting
VCR audio or see the VCR		the NEAR key twice and selecting
video.		the VCR icon.
Local audio can be heard when	The monitor or audio amplifier is not	Connect the monitor or audio
speaking in the microphone.	connected to the audio out of the	amplifier to the monitor audio out of
	ViewStation.	the ViewStation.

© Polycom, Inc. 179 ViewStation User Guide