Chapter 6

Troubleshooting

IMUX

Symptom

Cause

Solution

Cannot dial remote

Call progress circles only

Start by calling the far-site at 1x64 or 2x64

system in BONDING 384

displays blue or yellow.

Kpbs. This verifies if the primary number is

Kbps calls.

 

correct. If these calls complete, try 256 Kbps

 

 

then 384 Kbps.

 

 

 

Dialing a remote site in

Call progress circles do not

Go to the Call Status screen. Highlight each

calls above 128 Kbps

turn green, or remain blue

of the circles for each of the channels dialed.

does not work.

after the first channel

The numbers dialed for each channel are

 

connects.

displayed as you highlight the corresponding

 

 

circle. Make sure that the far site has entered

 

 

the number for each ISDN line correctly. The

 

 

numbers for Line 1 - Line 4 should

 

 

correspond with connections 1 - 4 on the

 

 

IMUX. See “ISDN Errors” on page 205.

 

 

 

Cannot select 112 or 128

Speeds do not show when

Add line speeds by going to the IMUX

speeds for BONDING

selecting the Speed icon.

Dialing Speeds screen.

calls from the Speed

 

 

Selection icon on the

 

 

Video Phone.

 

 

 

 

 

ViewStation User Guide

184

www.polycom.com

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Polycom ViewStation manual Imux
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ViewStation specifications

The Polycom ViewStation is a robust video conferencing solution tailored for business environments, delivering high-quality audio and visual communications. Recognized for its pioneering role in bridging distances, the ViewStation series has established itself as a reliable choice for companies seeking effective collaboration tools.

One of the standout features of the Polycom ViewStation is its exceptional video quality. The system supports up to 30 frames per second in CIF resolution (Common Intermediate Format), providing clear and fluid motion, which is crucial during presentations and discussions. Additionally, the ViewStation utilizes advanced H.264 video compression technology, which optimizes bandwidth usage while maintaining outstanding video clarity. This ensures that even in bandwidth-constrained environments, users can experience seamless video conferencing without compromising quality.

Audio capabilities are another hallmark of the Polycom ViewStation. It includes Polycom’s patented Acoustic Clarity Technology, which eliminates background noise and echo, allowing for natural conversations. The system features high-fidelity microphones and speakers, ensuring that all participants, whether in the room or dialed in remotely, can hear and be heard clearly. This audio quality enhances engagement and interactivity, leading to more productive meetings.

The Polycom ViewStation is designed for versatility and ease of use. It can be integrated with various network setups, including ISDN and IP networks, making it adaptable to diverse organizational infrastructures. The user-friendly interface allows for quick dialing and connection to meetings, minimizing the learning curve for participants and streamlining the overall user experience.

Moreover, the system supports interoperability with various video conferencing standards, enabling seamless communication with other platforms and devices. This cross-compatibility is crucial for businesses with partners or clients using different systems, ensuring that no one is left out of important discussions.

In terms of aesthetics and design, the Polycom ViewStation boasts a sleek and modern look, making it suitable for professional settings. The compact footprint allows it to fit comfortably in boardrooms and offices without occupying excessive space.

Overall, the Polycom ViewStation combines high-quality video and audio performance with user-friendly design and versatile connectivity options. These characteristics make it an enduring choice for organizations seeking to enhance their communication strategies and foster collaboration across distances. As remote work and global collaboration become increasingly prevalent, the Polycom ViewStation remains a significant asset for any business looking to invest in reliable video conferencing technology.
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