LAN/Intranet

Chapter 6

Troubleshooting

Symptom

Cause

Solution

Cannot access	ViewStation DHCP is set to	Change your IP address to static.
ViewStation Web	CLIENT and no DHCP server is
interface from the PC	available.	Contact your network administrator.
Web browser.
	Ethernet LAN cable is not	Connect the Ethernet LAN cable to
	connected to the Ethernet LAN	the Ethernet LAN port.
	port on the ViewStation.	Contact your network administrator.

	Failed LAN cable.	Check the light on the back of the
		ViewStation. You should have a
		steady green light to indicate a
		connection to the LAN and a flashing
		orange light to indicate LAN traffic.

	There is a firewall between your	Consult your network administrator.
	PC and your ViewStation.

	Your PC is on a different subnet	Change your PC or ViewStation
	and there is no router between you	subnet mask and IP address so that
	and your ViewStation.	they are both on the same LAN or
		subnet.

System does not allow	Wrong password.	Enter the correct password. Note:
management via the		The default password is “admin”.
Web.
	Too many managers logged into	Only two system managers are
	the system.	allowed at any one time. To log
		everyone out, restart your
		ViewStation.

185

ViewStation User Guide

ViewStation specifications

The Polycom ViewStation is a robust video conferencing solution tailored for business environments, delivering high-quality audio and visual communications. Recognized for its pioneering role in bridging distances, the ViewStation series has established itself as a reliable choice for companies seeking effective collaboration tools.

One of the standout features of the Polycom ViewStation is its exceptional video quality. The system supports up to 30 frames per second in CIF resolution (Common Intermediate Format), providing clear and fluid motion, which is crucial during presentations and discussions. Additionally, the ViewStation utilizes advanced H.264 video compression technology, which optimizes bandwidth usage while maintaining outstanding video clarity. This ensures that even in bandwidth-constrained environments, users can experience seamless video conferencing without compromising quality.

Audio capabilities are another hallmark of the Polycom ViewStation. It includes Polycom’s patented Acoustic Clarity Technology, which eliminates background noise and echo, allowing for natural conversations. The system features high-fidelity microphones and speakers, ensuring that all participants, whether in the room or dialed in remotely, can hear and be heard clearly. This audio quality enhances engagement and interactivity, leading to more productive meetings.

The Polycom ViewStation is designed for versatility and ease of use. It can be integrated with various network setups, including ISDN and IP networks, making it adaptable to diverse organizational infrastructures. The user-friendly interface allows for quick dialing and connection to meetings, minimizing the learning curve for participants and streamlining the overall user experience.

Moreover, the system supports interoperability with various video conferencing standards, enabling seamless communication with other platforms and devices. This cross-compatibility is crucial for businesses with partners or clients using different systems, ensuring that no one is left out of important discussions.

In terms of aesthetics and design, the Polycom ViewStation boasts a sleek and modern look, making it suitable for professional settings. The compact footprint allows it to fit comfortably in boardrooms and offices without occupying excessive space.

Overall, the Polycom ViewStation combines high-quality video and audio performance with user-friendly design and versatile connectivity options. These characteristics make it an enduring choice for organizations seeking to enhance their communication strategies and foster collaboration across distances. As remote work and global collaboration become increasingly prevalent, the Polycom ViewStation remains a significant asset for any business looking to invest in reliable video conferencing technology.

Polycom ViewStation manual LAN/Intranet

Models: ViewStation

Chapter 6

LAN/Intranet

Symptom

ViewStation specifications