Appendix D

ISDN Information

Code

Cause

Definition

18

No user responding

The destination does not respond to the

 

 

call so the connection cannot be

 

 

completed.

 

 

 

19

No answer from

The destination fails to complete the

 

user (user alerted)

connection within the prescribed time after

 

 

responding to the connection request. The

 

 

problem occurs at the remote end of the

 

 

connection.

 

 

 

21

Call rejected

The destination rejects the call for an

 

 

unknown reason, although capable of

 

 

accepting the call.

 

 

 

22

Number changed

No system has been assigned the ISDN

 

 

number used to set up the call. (The

 

 

diagnostic field of the message may return

 

 

an alternate address assigned to the called

 

 

equipment.)

 

 

 

26

Non-selected user

The destination rejected the call, although

 

clearing

capable of accepting it, because the call

 

 

was not assigned to the user.

 

 

 

27

Destination out of

A signaling message can not be delivered

 

order

because the interface is not functioning

 

 

correctly, and therefore the destination

 

 

cannot be reached. This condition might be

 

 

temporary, though of extended duration; for

 

 

instance, remote equipment might be

 

 

turned off.

 

 

 

28

Invalid number

Destination address presented in an

 

format

unrecognizable format or an incomplete

 

 

destination address prevented the

 

 

connection from being established.

 

 

 

29

Facility rejected

The network cannot provide facility

 

 

requested by the user.

 

 

 

30

Response to

The prior receipt of a status inquiry

 

STATUS ENQUIRY

message generated the status message.

 

 

 

31

Normal, unspecified

A normal error code has occurred with no

 

 

standard cause applying. No resulting

 

 

action is required.

 

 

 

34

No circuit/channel

The call cannot be taken because no

 

available

appropriate channel is available to

 

 

establish the connection.

 

 

 

38

Network out of order

The network is not functioning correctly

 

 

and this condition may persist for an

 

 

extended period. The call cannot reach the

 

 

destination and an immediate attempt to

 

 

reconnect fails.

 

 

 

41

Temporary failure

The network is not functioning correctly

 

 

and an error occurred. The problem will be

 

 

resolved shortly.

 

 

 

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Polycom manual ViewStation User Guide 206

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