Sharp AR-507 5-15, Troubleshooting, Self-diagnostic function, “ C Heck, T H E, S U B, Machine . ”

TROUBLESHOOTING

	Problem			Solution
Dust, dirt, smudges appear				● Document glass, documentfeeder	Clean regularly. See page 6-6.
on copies.				dirty?
Black lines appear on copies				● Is the scanning section glass or	Clean regularly.
when using RSPF.				the scanning guide of the RSPF	See page 6-6.
				dirty?
Touch panel is too dark or				● Is LCD contrast properly	Adjust the LCD contrast.
too light.				adjusted?	See page 6-7.
“ C HECK	T H E		S U B	● Some message appears on the	Follow the message on the sub copier
MACHINE . ”		message		touch panel of the sub copier?	to solve the problem.
appears	and	the	tandem
copying does not start.
				● The same options are equipped	Tandem copying is not performed unless
				for the main and sub copiers?	the same options are equipped for both
					main and sub copiers.

“THE SYSTEM IS NOT

CONFIGURED TO PERFORM	● The settings in the following key	Tandem copying is not performed unless
TANDEM JOB. CODE: XX”	operator programs are different	the settings in these key operator
message appears and the	on the main and sub copiers:	programs are the same on both main
tandem copying can not be	* Disabling of Duplex Copying	and sub copiers.
performed.
	(error code No. 51)
	* Disabling of Stapler (error
	code No. 52)
	* HDD-Data Auto Clear
	Function (with an optional
	Data Security Kit)

If a problem persists after checking the above, please consult your key operator prior to contacting your authorised Sharp Service Centre.

Self-diagnostic function

An automatic self-diagnostic function is built into this copier. Should the copier malfunction, the self-diagnostic function will locate the problem and stop the copier to prevent damage. An alphanumeric code will appear in the message display.

Example

Should the copier stop completely, and the message “CALL FOR SERVICE. CODE:” appear in the message display, contact your authorised Sharp Service Centre.

CHAPTER5 COPIER TROUBLE? Troubleshooting

★ KEY OPERATOR See page 8-31.

5-15