Troubleshooting, Self-diagnostic function | Sharp AR-507 specs

TROUBLESHOOTING

	Problem			Solution

Dust, dirt, smudges appear				● Document glass, documentfeeder	Clean regularly. See page 6-6.
on copies.				dirty?

Black lines appear on copies				● Is the scanning section glass or	Clean regularly.
when using RSPF.				the scanning guide of the RSPF	See page 6-6.
				dirty?

Touch panel is too dark or				● Is LCD contrast properly	Adjust the LCD contrast.
too light.				adjusted?	See page 6-7.

“ C HECK	T H E		S U B	● Some message appears on the	Follow the message on the sub copier
MACHINE . ”		message		touch panel of the sub copier?	to solve the problem.
appears	and	the	tandem
copying does not start.

				● The same options are equipped	Tandem copying is not performed unless
				for the main and sub copiers?	the same options are equipped for both
					main and sub copiers.

“THE SYSTEM IS NOT

CONFIGURED TO PERFORM	● The settings in the following key	Tandem copying is not performed unless
TANDEM JOB. CODE: XX”	operator programs are different	the settings in these key operator
message appears and the	on the main and sub copiers:	programs are the same on both main
tandem copying can not be	* Disabling of Duplex Copying	and sub copiers.
performed.	* Disabling of Duplex Copying
performed.	(error code No. 51)
	(error code No. 51)
	* Disabling of Stapler (error
	code No. 52)
	* HDD-Data Auto Clear
	Function (with an optional
	Data Security Kit)

If a problem persists after checking the above, please consult your key operator prior to contacting your authorised Sharp Service Centre.

Self-diagnostic function

An automatic self-diagnostic function is built into this copier. Should the copier malfunction, the self-diagnostic function will locate the problem and stop the copier to prevent damage. An alphanumeric code will appear in the message display.

Example

Should the copier stop completely, and the message “CALL FOR SERVICE. CODE:” appear in the message display, contact your authorised Sharp Service Centre.

CHAPTER5 COPIER TROUBLE? Troubleshooting

★ KEY OPERATOR See page 8-31.

5-15

Image 103

Sharp AR-507 operation manual Troubleshooting, Self-diagnostic function

Contents

AR-507 CINSE1982FC51 Contents For Key Operators Using this ManualIntroduction For General Users Chapter Installation Requirements Getting Started Cautions Class Laser Product Laser Klasse Power on and OFF Preheat mode Power on and OFFPower save modes Auto power shut-off mode Information Function Press the Information key in the standby mode How to use the touch panel Using the Touch PanelSelection of function Can be easily called by pressing its icon Function setting iconsUsing the Touch Panel Particular settings for these functions Face UP/FACE Down Delivery Special Papers manual feed Making Copies Enter Your Account Number Auditing Accounts Stream feeding mode Using the RspfDifferent copy image ranges Press the Start key Using the RspfSided copies of 1-sided originals Use the 10-key pad to enter the desired number Copies Press the 2-SIDED Copy key Sided copies from 1-sided originalsPress the key on the touch panel Sided copies from 2-sided originals To cancel a copy run, press the Clear ALL CA key. Copying Making Copies Copying from Close the document feeder cover Replace the first original with the next original after Copying from the Document Glass Remove the first original and replace it with the next Key indicator lights up, Automatic selection REDUCTION/ENLARGEMENT/ZOOM Manual selection REDUCTION/ENLARGEMENT/ZOOM 141 % Insert the copy paper all the way into the bypass tray Special Papers manual feed Two-sided copying with bypass tray Special Papers manual feed Automatic Exposure AdjustmentsText, text/photo, and photo All copies of the same original will be grouped in the exit Sort modeGroup mode SORT/GROUP Press the STORE/DELETE key on the touch panel JOB MemoryStoring a job program Press the Program P key Deleting a stored job program JOB MemoryRecalling a job program Press the Interrupt key Interrupting a Copy RUN Special Functions Press the XY Zoom key XY Zoom Keys to change the copy ratio in the vertical Y direction XY ZoomPress the Y key Use the reduction, enlargement, and Zoom Special Modes screen will appear Margin Shift Select the shift direction Select the desired shift amounts using the and 5 keysMargin Shift Press the Margin Shift key on the touch panel Press the Erase key on the touch panel Erase Needed Select the desired erase modeAdjust the amount of edge erase and/or centre erase if Erase Place the originals on the document glass with Dual page CopyingPress the Dual page Copy key on the touch panel Ensure that the desired tray is selected Dual page CopyingEnter the desired number of copies Multi Shot Multi Shot Press the upper OK key Duplex selection window CoversPlace the originals in the document feeder tray Press the 2-SIDED Copy key and select the desired Enter the desired number of copies and press the Start key Select cover placementCovers Press the upper OK key Press the Transparency Inserts key on the touch panel Transparency Film with Insert Sheets Ensure that the desired tray is selected for insert sheets Transparency Film with Insert Sheets Place the originals in the document feeder tray or on Pamphlet Copy Select the binding position Pamphlet CopyPress the Pamphlet Copy key on the touch panel Select the type of originals Check the copy paper selection AUT JOB Build Image Editing Functions Press the JOB Build key Make all other desired copy mode selections and enterImage Editing Functions Press the Image Edit key After the first section of original pages has been fed Centring Press the Centring key Press the Image Edit key on the touch panelPress the Paper Select key on the touch panel On the touch panel Replace the finished original with the next original after Press the Repeat Copy key on the touch panel Select the desired copy paper size Cancel OK Border Line Image Edit menu will appear Special Modes screen will appearPress the B/W Reverse key on the touch panel Centring E F Press the Image Edit key on the touch panel Press the Binding Change key on the touch panel Make all other desired copier selections and enter Date Text Stamp Text Stamp Select the print direction Press the Select Stamp key on the touch panel Select the stamp position Adjust the darkness of the background of the stampSelect the desired stamp to be printed Cancel OK Position Draft Select the desired watermark to be printed To adjust the exposure, press the Option keyAdjust the darkness of the watermark Press the Watermark key on the touch panel 11Press the upper OK key Cancel OK Number Select the desired page number format Press the page Number key on the touch panelSelect the starting page number Replace the finished original with the next original after OK 9 Press the upper OK key Press the Tandem Copy key on the touch panel Tandem Copy Tandem Copy Copier is installed in the sub copierOn the main copier, press the Start key To exit the review screen, press the Exit key Setting ReviewPress the Review key Example Supplies Types and sizes of copy paper PaperLoading copy paper Loading paper in paper trays 1 PaperPush the paper tray firmly back into the copier Load copy paper into the tray Changing the copy paper size in the tray Up and down about 20 times, then invert the cartridge Adding TonerOpen the front cover New toner cartridge vertically and vigorously shake it Add only one cartridge of toner Adding Toner Open the toner collecting container cover Used Toner DisposalDisengage and remove the container from the copier Place Close the toner collecting container cover Store the supplies in a location that is Storage of SuppliesPhotoconductive drum Proper storage Copier TROUBLE? Misfeed in the Rspf Misfeed Removal Removing the misfed original Misfeed RemovalOpen the feeding roller cover Remove the misfed original. Close the paper guide after Transport cover COPIERTROUBLE? Misfeed removal Hold the handle and gently open the cover Misfeed in the bypass trayMisfeed in paper trays 1 Open the right side cover Remove the misfed paper Misfeed in the transport area Transport lever Roller rotating knob a Paper guide Open the exit area cover carefully Remove the misfed paper Misfeed around the fusing unit and exit area Close the exit area cover Close the front cover Open the left side cover Gently remove the misfed paper Misfeed in the reversing area Close the exit area cover and the left side cover Misfeed in the duplex moduleOpen the exit area cover carefully Close the exit area cover Maintenance Required Troubleshooting Self-diagnostic function TroubleshootingPage General Information Exterior Part Names and Functions Interior Part Names and Functions Operation Panel Touch Panel Basic screen Document glass and document feeder cover User MaintenanceRspf scanning section Press the Custom Settings key Touch Panel Contrast Adjustment Copier Specifications Document Feeder SpecificationsPage Optional Equipment System Configuration Finisher AR-FN3 SpecificationsPart Names Offset stack Offset modeNON-OFFSET mode Finisher AR-FN3 Sort and group Staple Sort mode Press the Output key Using the RspfStaple sort Set the originals in the document feeder tray Select the desired stapling position Staple Sort Sort Group To be stapled to the upper right Using the document glass Press the OK key Key on the touch panel Staple cartridge replacement 11Push the finisher toward the copier and latch it in place Remove the rear paper and tape from the cartridge Staple jam removal Insert the staple box into the stapler unit until it clicks Return the lever to its original position10Push the finisher toward the copier and latch it in place Misfeed in the upper transport area Misfeed removal Cover of the paper feed area and open the top cover Close the top cover Push the finisher toward the copier and latch it in place Misfeed in the lower transport area Removing the paper Close the paper transport area cover Large Capacity Tray AR-LC1N Specifications Large capacity tray AR-LC1N Chapter Large Capacity Tray AR-LC1N Remove the misfed paper Gently push the tray back into place STAND/500-SHEET Paper Drawer AR-DE7 STAND/500-SHEET Paper Drawer AR-DE7 Open the lower right side cover and remove any misfed paper Page KEY OPERATOR’S Guide KEY Operator Code Number Enter your key operator code number using the 10-key PadRegistering the key operator code number Press the KEY Operator Code Number Change Key KEY Operator Code Number KEY Operator Programs Extra KEY Operator Programs KEY Operator Programs Dashes in the display will change to asterisks Using the key operator programsEnter the key operator code number Press the Copier key on the touch panel Press the key of the desired program on the touch panel Select the desired category on the touch panelFollow instructions for the program Number of Copies per Account Auditing ModePress the key to advance through the accounts Press the OK key to exit the program Billing by Account Press the key of an account to be reset Resetting AccountTo reset all accounts To reset a single account Press the Enter key Account Number ControlTo register accounts To delete accounts Press the Print key Price/Copy SettingTo change an account number To print all registered account numbers Continue with steps 3 and 4 for other individual accounts Account Limit SettingTo set a limit Enter the price code #1 #3 and then press the Enter key Account Number Security To set a limit for all accounts Adjust the exposure using the and keys Press the OK key Exposure AdjustmentKey Operator Code Number Change Use the and keys to set the desired copy ratio Add or Change Extra Preset RatiosSetting a Maximum Number of Copies Input the number using the 10-key pad Erase Width Adjustment Initial Margin Shift SettingAdjust the value for each side using the and keys Stream Feeding Mode Initial Status SettingTo establish new initial settings To return to the factory default settings Date Format Setting Staple Position Setting Rotation Copy Setting Date and Time Adjustment Heavy Paper on the Bypass Tray Size Setting for Extra Set the desired time interval using the and keys Auto Power Shut-off TimerAuto Clear Setting Enter the time interval using the and keys Press the OK key Noise Level Reduce Mode Preheat Mode SettingSet the time using the and keys Set the time using the and keys Press the OK key Message Time Setting Disabling of Auto Paper Selection Disabling of Auto Tray SwitchingDisabling of Bypass-Tray in Duplex Copy Disabling of Document Feeder Disabling Deletion of Job ProgramsDisabling of Duplex Copying Prohibit Auto Paper Selection from the Bypass-Tray Disabling of Covers ModeDisabling of PC/Modem Access Disabling of Stapler Disabling of Beep When Keys Touched Disabling of Auto Power Shut-off Mode Program List Printout Total CountPress the Program List PRINTOUT. key KEY Operator Assistance Call Finisher is OUT of SERVICE. Press CA to Cancel JOB Memo Factory setting = KEY Operator Code Number Factory Setting 2000C DSC1 CINSE1982FC51 Mains Plug Wiring Instructions Sharp Corporation