12. Troubleshooting
Problems and Solutions
If you have any problems with the machine, refer to the following troubleshooting guide.
♦For network connection problems, see page 31.
Line errorProblem |
| Solution |
|
| |
LINE ERROR appears in | A line error occurs when your machine cannot | |
the display. | communicate correctly with the other fax machine. The | |
| error is usually due to a problem on the phone line. | |
| Press STOP to clear the LINE ERROR message | |
| and then try the transaction again. If the error persists, | |
| check the following: | |
| • | Check the connection. The cord from the TEL. LINE |
|
| jack to the wall jack should be no longer than six feet. |
| • | Make sure there are no modem devices sharing the |
|
| same telephone line. |
| • | Check with the other party to make sure their fax |
|
| machine is functioning properly. |
| • | Have your telephone line checked for line noise. |
| • | Try connecting the machine to a different telephone |
|
| line. |
| • | If the problem still occurs, your machine may need |
|
| service. |
|
|
|
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