Problems and Solutions

No reception occurs when

Make sure the transmitting machine is in automatic

polling is attempted.

 

reception mode.

 

If the transmitting machine has polling security, make

 

 

sure that your fax number has been entered both in

 

 

your machine (see page 24) and in the transmitting

 

 

machine.

 

 

 

Copying problems

Problem

 

Solution

 

 

 

The quality of copies is

Any dirt or material on the scanning glass will cause

poor and/or dark vertical

 

spots to appear on copies and transmitted faxes.

lines appear.

 

Clean the scanning glass as explained on page 144.

 

 

 

The paper comes out

Make sure the original is placed face down in the

blank when you make a

 

feeder.

copy.

 

 

 

 

 

The size of the printed

Make sure that the paper size setting is correct (see

document image does not

 

page 140).

match the size of the

 

 

paper.

Make sure an appropriate enlarge/reduce setting is

 

 

selected (see page 109).

 

 

 

A copy is faint.

Adjust the contrast setting (see page 55).

 

If other printed output is also faint, the toner cartridge

 

 

may need replacement (see page 148).

 

 

 

12. Trouble- shooting

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