Problems and Solutions
A distorted image is | • | Noise on the telephone line may cause distortion. Try |
received at the other end. |
| sending the document again. |
| • | Make a copy of the document on your machine. If the |
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| copy is also distorted, your machine may need |
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| service. |
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Problem |
| Solution |
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The machine doesn't | • | Make sure that the reception mode is set to AUTO. If |
receive documents |
| you subscribe to a distinctive ring service, make sure |
automatically. |
| that the Distinctive Ring function is set to the correct |
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| ring pattern. If you do not subscribe to a distinctive |
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| ring service, make sure that Distinctive Ring is set to |
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| OFF SETTING. (See Distinctive Ring on page 115.) |
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The paper comes out | • | Make sure that the document is loaded properly in the |
blank when you receive a |
| feeder of the transmitting machine. Make a copy or |
fax. |
| print a report to confirm the printing ability of your |
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| machine. |
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The received document is | • | Ask the other party to resend the document using a |
faint. |
| higher contrast setting. |
| • | If other printed output is also faint, the toner cartridge |
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| may need replacement (see page 148). |
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Received images are | • | Noise on the telephone line may cause distortion. |
distorted. |
| Have the other party try sending the document again. |
| • | Make a copy or print a report on your machine. If the |
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| copy or report is also distorted, your machine may |
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| need service. |
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When a fax is received, | • | Make sure that the paper size setting is correct (see |
the size of the printed |
| page 140). |
document image does not |
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match the size of the | • | Make sure that an appropriate reception ratio setting |
paper. |
| has been selected (see page 140). |
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