Printer Management, Getting Help | Tektronix Phasershare Printer

12	PhaserLink Printer Management Software
	System requirements	121
	Multiple language support		121
	Accessing printer information from a browser 122
	Printer information pages		122
	Printer status display	124
	PhaserLink Printer Management Software help files 125
	Setting printer parameters: PhaserLink Printer Management Software pages 126
	Information Forwarding 126

13	Printer Management
	Job accounting	127
	PhaserLink PDF Direct Printing 128
	Phaser 840 Intelligent Ready		129
	PhaserLink Status Notification (Email Notification)			130
	Usage Profile reports (Phaser 840, 740 and 780 printers only)				131
	Printing Usage Profile reports from the front panel			132
	Printing verbose Usage Profile reports from the front panel				133
	Printing Usage Profile reports from PhaserLink Printer Management Software 134
	Sending Usage Profile reports via email from the front panel				134
	Sending Usage Profile reports via email: PhaserLink Printer Management Software 136
	Controlling Usage Profile email reporting 137
	Email to Tektronix 138
	Reading Usage Profile reports		139
	Report fields	140
	Logs 145

14	Getting Help
	If you need help from Tektronix	153
	Using the automated fax systems	155
	Receiving email update notices	156

15 Disabling Protocols

Disabling protocols: front panel 158

If the front panel is locked 165

Disabling protocols: PhaserShare Administrator 166

Disabling protocols: PhaserLink Printer Management Software 166

PhaserShare Networking Manual

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Tektronix Phasershare Printer manual PhaserLink Printer Management Software, Getting Help, Disabling Protocols

Contents

A S E R S H a R E N E T W O R K I N G Page PhaserShare Networking Manual Page Contents TCP/IP Host Configuration Unix TCP/IP Printer Configuration All PlatformsTCP/IP Configuration OS/2 Warp/LAN Server Windows 95 and Windows 98 PhaserPort Software Disabling Protocols PhaserLink Printer Management SoftwarePrinter Management Getting Help FTP Interface Index Resetting the Printer Chapter Network Printing with Tektronix Color Printers PhaserShare cards PhaserShare Series B network interface PhaserShare Networking Manual Supported PC platforms Environments supported Workstations Printer’s Conﬁguration Network installation overview Printing a Conﬁguration Page Phaser 780 front panel Printing a Conﬁguration Page Phaser 840 front panel Printer’s networking software How to tell which protocols are enabled Environment Software Obtaining networking software for Phaser 360 printersNetwork administration software Network administration software Support for DOS systems Tektronix PhaserPrint for Unix software PhaserShare Series B Ethernet interface PhaserShare Series B Network Interfaces Printer’s built-in Ethernet connector Ethernet connections and indicatorsPhaserShare Series B Ethernet card 10Base5 Thick Ethernet Ethernet cables and termination10BaseT or 100BaseTx Twisted Pair 10Base2 Thin Ethernet Token Ring connections and indicators PhaserShare Series B Token Ring card Mbps Ring speed jumper Token Ring conﬁguration Printer Menu Network Settings Parameter Description Choices Token Ring parameters Using the conﬁg-TokenRingscript How to conﬁgure Token Ring parameters Ether printer-nam e Token-Ring-address for System Using the PhaserShare Administrator to conﬁgure Token Ring PhaserShare Networking Manual LocalTalk connection PhaserShare Series B LocalTalk card Connecting to a single computer LocalTalk connectors and cables PhaserShare Networking Manual Before you begin EtherTalk, LocalTalk, and TokenTalk ConfigurationConﬁguration overview Finding the printer’s name in the Chooser Changing the printer’s name optional Changing the printer’s name Apple Printer Utility Changing the printer’s EtherTalk/TokenTalk zone optional Troubleshooting Supported NetWare versions Novell NetWare ConfigurationBindery mode and NDS NetWare Directory Services supported Printer’s NetWare interface Notify lists Before beginning the conﬁguration procedureOther features Passwords NetWare conﬁguration for Windows environments Conﬁguration software for NetWarePrinting the Conﬁguration Log on to the ﬁle server Start the PhaserShare Administrator Select a print server Conﬁgure the printer and set up queuesLaunch the Quick Conﬁguration Wizard Verify information and ﬁnish the conﬁguration Troubleshooting Windows conﬁgurationsPrinter does not appear in the Main window printer list Testing the ﬁle server-to-printer connection Testing from the PhaserShare Administrator Cannot submit job to a queue Job appears in queue, but printer does not service it Job is serviced, but does not print Setting IPX frame types Phaser Setting IPX frame types from the front panelSetting IPX frame types Phaser 740 and Phaser 360 printer Setting IPX frame types Phaser 780 printer PhaserShare Networking Manual Introduction to the PhaserShare Administrator PhaserShare Administrator Software for NetWare Networks System requirements Installation Installation for Phaser 360 printers Installation methodsInstallation procedure Installation for Phaser 840, 740, and 780 printers Launching the PhaserShare Administrator Using the PhaserShare Administrator PhaserShare Networking Manual Specifying search options the Search Options dialog box Information Not Available in the Printer List Printer Not Responding dialog box PhaserShare Administrator on-line help TCP/IP Configuration Overview Extracting the ﬁles Listing the contents of unix.tarExtracting ﬁles from unix.tar Printing the Conﬁguration Printer TCP/IP conﬁguration overview PhaserShare Networking Manual Information Comments TCP/IP Printer Configuration All PlatformsSetting the printer’s IP addressing parameters Information for TCP/IP conﬁguration TCP/IP Printer Configuration All Platforms Printer defaults for network mask and broadcast address Setting IP parameters Phaser 840 printer front panel Set the IP address Setting IP parameters Phaser 740 printer front panel Press Select to display the IP address. For example Setting IP parameters Phaser 780 printer front panel Press Menu to display the IP address. For example Gateway Address Menu Press the Menu the front panel displays Help Pages Setting IP parameters Phaser 360 printer front panel PhaserShare Networking Manual Setting IP parameters Rarp or Bootp Installing the Dhcp server Setting IP parameters DhcpSetting up a Dhcp server Dhcp transactions Control PanelServices, scroll down to Dhcp Server Field Description Values Supported BOOTP/DHCP ﬁelds Phaser 740 and 360 printers Enabling and disabling Rarp and BOOTP/DHCP front panel Phaser 780 printer Setting IP parameters PostScript utility ﬁle Unix only Parameter Description IP parameters Setting IP parameters PhaserLink Printer Management Software Domain Name Services DNS Setting IP parameters arp table entry address gleaning PhaserShare Networking Manual LPR BSD systems Controlling host access AppSocket TCP Sockets Controlling host access using a PostScript utility ﬁle Send the ﬁle named in b to the printer using lp or lpr Syslog Unix systems only Receiving printer statusPriority Number Description Conﬁg-syslog filename Setting Syslog priorities using a PostScript utility ﬁle Snmp Unix systems only Setting Snmp parameters using a PostScript utility ﬁle Assigning a print queue to the printer TCP/IP Host Configuration UnixConﬁguring a host Adding the printer to the host table Queue name Language Assigning print queues with PhaserPrint for UnixRequired remote printer queue names Unix model ﬁles Example Example installation for a typical BSD Unix system Descriptions of printcap parameters Sun Solaris Conﬁguration procedures for common System V Unix hosts If Solaris 2.2/2.3 print jobs get stuck in the queue Adding an LPD queue in Solaris Irix 5.3 and Irix 6.x with Impressario Client SGI Irix 5.3Field name Description IBM AIX 3.x Irix 6.x with Impressario Server AIX Print server Hewlett-Packard HP-UX 9.x Field name Example entry Description Ping printer-name Testing the network connection TCP/IP Configuration OS/2 Warp/LAN Server TCP/IP Configuration OS/2 Warp/LAN Server OS/2 client-to-server setup Warp Server 4.0/Warp Connect Windows NT Setting the printer’s IP address Add the printer Click Start, Settings, and Printers Creating an AppleTalk port Creating an LPR port101 Name the printer and set up sharing Install the driver 103 Windows NT creates the printer Adding the Windows NT 4.0 driver on a Windows NT 3.51 server 105 Install the driver 107 Enter the printer’s name and set up sharing Windows NT creates the printer 109 Adding a Windows NT 3.x driver Creating an LPR port 111 Set up sharing Concept Description Unix term NT term Windows NT network communicationTCP/IP connection Basic concepts of TCP/IP printing 113 Windows NT network troubleshootingError messages in Print Manager Printer PS on host IP-addressis rejecting your request To ﬁx this problem in Windows NT Open the folder C\WINNT35\system32 115 Checking the IP address of the Windows NT server Printing from the command line via lpr TCP/IP conﬁguration for the PC Windows 95 PhaserPort Software117 Using the installer PhaserPort software installationCreate your ﬁrst port and install the printer Adding a port to an existing printer Adding a port for a new printer119 Changing a port’s IP address 121 PhaserLink Printer Management SoftwareSystem requirements Multiple language support Printer information pages Accessing printer information from a browser 123 PhaserLink Printer Management Software navigation linksLink/Page Description Printer status icons Printer status displayIconDescription 125 PhaserLink Printer Management Software help ﬁlesTo conﬁgure PhaserLink Printer Management Software Help To access PhaserLink Printer Management Software Help Disabling Information Forwarding Information Forwarding 127 Job accounting PhaserShare AdministratorPrinter Management Job accounting Job accounting PhaserLink Printer Management Software 129 Phaser 840 Intelligent Ready PhaserLink Status Notiﬁcation Email Notiﬁcation 131 Usage Proﬁle reports Phaser 840, 740 and 780 printers only Phaser 740 printer Phaser 840 printerPrinting Usage Proﬁle reports from the front panel 133 Printing verbose Usage Proﬁle reports from the front panel Sending Usage Proﬁle reports via email from the front panel 135 PhaserShare Networking Manual 137 Controlling Usage Proﬁle email reporting Email to Tektronix To enable email to TektronixSpecifying who receives reports 139 Reading Usage Proﬁle reportsFull report format Email report format Field Number Field name Description Report ﬁeldsUsage proﬁle job report Field Description 141 Notiﬁcation Settings Low , Replace , or Not Installed just as on 143 PhaserShare Networking Manual Logs Engine Error Log Phaser 840 printer145 Code Description Engine Error Log Phaser 740 and 780 printers Postscript Error Log Phaser 840, 740 and 780 printers Engine Error Log Phaser 740 and 780 printers contd147 Postscript Error Log Phaser 840, 740 and 780 printers contd Last jam logs Last Jam Log Phaser 840 printer149 Last Jam Log Phaser 740 printer 151 Last Jam Log Phaser 780 printer PhaserShare Networking Manual If you need help from Tektronix Getting Help153 Customer Support Centers Getting Help 155 Using the automated fax systemsCountry Numbers Receiving email update notices 157 Disabling Protocols Disabling protocols front panel Phaser 840 printer 159 Phaser 740 printer Press ---- the front panel displays EtherTalk 161 Phaser 780 printer PhaserShare Networking Manual 163 Phaser 360 printer PhaserShare Networking Manual If the front panel is locked Phaser 360 printer165 Disabling protocols PhaserLink Printer Management Software Disabling protocols PhaserShare Administrator 167 Resetting the Printer Resetting your printer using the Apple Printer Utility Request Description Supported FTP commandsFTP Interface 169 Supported FTP commands contd 171 Index 129 Printcap ﬁle 173 PhaserShare Networking Manual Page Printed on recycled paper