Tektronix Phasershare Printer manual PhaserShare Administrator on-line help

5 PhaserShare Administrator Software for NetWare Networks

Printer Not Responding dialog box

If you click a printer name and the PhaserShare Administrator displays the Printer Not Responding dialog box, quit and restart the PhaserShare Administrator. If you still get the same dialog box when you select the printer, there are several possible causes:

■There is a problem with the printer, its network connection, or the PC’s network setup.

■The frame type of the computer running the PhaserShare Administrator does not match the frame type of the printer it is attached to.

■You are attempting to configure a printer equipped with a PhaserShare Series B interface using a version of the PhaserShare Administrator below version 3.6.

■You also get the Printer Not Responding dialog box if you click a printer that reports Information Not Available in the Printer List (see the previous topic, “Information Not Available in the Printer List”).

PhaserShare Administrator on-line help

The PhaserShare Administrator provides Windows Help files containing detailed descriptions of all program functions and dialog boxes.

50PhaserShare Networking Manual