Manuals / Telect / Computer Equipment / Network Card

Telect MIX 56 user manual In Case Of Difficulty, In-Warranty Service, Out-Of-Warranty Service

Models: MIX 56

1 124

Download 124 pages 12.01 Kb

Page 117

6 Service

6 Service

IN CASE OF DIFFICULTY

Recheck your installation and your software settings. If you want help, contact Telect technical support:

By e-mail: getinfo@telect.com

By phone: 888-821-4856 or 509-921-6161

IN-WARRANTY SERVICE

Contact your Telect equipment distributor, or call a Telect Customer Ser- vice Representative:

1-800-551-4567

1-509-926-6000

Telect will repair or replace defective products within the limits of the war- ranty. See “Repacking for Shipment” on the next page.

NOTE

Call a Customer Service Representative for a Return Material Authoriza- tion (RMA) before returning any equipment.

OUT-OF-WARRANTY SERVICE

The procedure for out-of-warranty service is the same as for in-warranty service, except that Telect charges a processing fee, and you must submit a Purchase Order along with a Return Material Authorization (RMA) before

122188-10 A0

Telect, Inc.

6-1

Image 117

Telect MIX 56 user manual In Case Of Difficulty, In-Warranty Service, Out-Of-Warranty Service

Contents

122188-10 A0 USER MANUALLimited Two Year Depot Warranty Except Where Prohibited By Law WARRANTY AND LIABILITYTechnical Support USA REGULATORY AGENCY COMPLIANCE3. Warranty Out-of-Warranty RepairsLimitation of Liability SOFTWARE LICENSE AGREEMENT4. Protection of Proprietary Rights Limitation of Warranty5. Limitation of Liability Exclusion of Consequential Damages Telect, Inc. 122188-10 A07. General 6. Indemnification122188-10 A0 Telect, IncTelect, Inc. 122188-10 A0 Contents InstallationDescriptions 4 Software Operation 3 User Functionsviii Ports5 Owner Maintenance 6 ServiceAppendix A Connector Pinouts Telect, Inc. 122188-10 A0 1 Descriptions Part Numbers FeaturesALERT MAIN ASSEMBLIESFront Panel Front Panel DefinitionsM13 Card Status LED One per card LEDSMIX 56 User Manual1 Descriptions LED PanelStatus DefinitionRear Panel Definitions Rear PanelM13 Card Dimensions1 Descriptions Signal FlowMIX 56 User Manual Telect, Inc. 122188-10 A0DSX Jack SchematicJack DimensionsReturn Loss 26 dB Short Haul DSX-1 selectable SPECIFICATIONS ElectricalLong Haul DS1 selectable Pulse Amplitude and Shape meets ITU-T G.703 Return Loss 18 dBPower Chassis DimensionsAlarm Contacts Line Coding B3ZSEnvironmental Chassis Floor Weight Fully LoadedOperating Temperature 0C to +50C Nonoperating Temperature -40C to +65CINSTALLATION CONSIDERATIONS 2 InstallationALERT ALERTLocation and Space Heat BaffleALERT Computer Floor Issues Tools and EquipmentALERT Technical Support USA PowerINSPECTION NOTE Telect is not liable for shipping damageIf you are installing the optional MIX 56 Broadband Sidecar INSTALLING MIXAttaching the Mounting Brackets Step ActionRack-Mounting the Chassis 3. Repeat step 2 on the other side of the chassis Step ActionDual Ground Stud Cabling a SystemTo Cable a System as a DSX Prevent ground loops-check the site’s grounding practice standardsStep Action ALERT To Cable a System as a MultiplexerStep Action 2-10See the illustration on the next page 2-114. Connect an RJ-45 cable to the Ethernet port, as shown below 2-12 Cross-Connecting Circuits2 Installation Wire-Wrap Cross-Connect Color Scheme2-13 Installing M13 CardsALERT Step Action2-14 Supplying PowerSpecifications INSTALLING THE OPTIONAL RJ CONNECTOR RETROFITUniversal Service Order Code USOC RJ-48C Electrical Network Connection Tip/Ring and Tip1/RingInstallation Procedure Schematic2-16 ALERT5. Repeat Steps 3 and 4 on the other side of the pin blocks 2-17Mounting Post Wire-Wrap Pin Mounting Post 2-18CONNECTING A MODEM 2-19Step Action Disconnecting a Modem 2-20Step Action Disabling Alarms THE ALARM CUTOFF/LAMP BUTTONTesting LEDs and Resetting the ACO 3 User FunctionsDSX OPERATION Patching SignalsALERT Step ActionTo Patch with Two Single Patch Cords Monitoring SignalsTo Patch with a Dual Patch Cord Step ActionMODEM OPERATION 4 Software Operation MANAGING A SYSTEMALERT Ports InterfacesSNMP Interface Craft InterfaceThe default security setting is Off To Connect With a Craft Interface Over the Craft PortStep Action Step Action CRAFT INTERFACE BASICS Navigating Between ScreensNavigating Within Screens Adding and Selecting Field InformationGetting Help Security Screen DEFAULT SOFTWARE CONFIGURATIONDefault Setting Step ActionSystem Settings Screen Save Configuration and Restore Configuration ScreensHigh-Speed Configuration Screen Default SettingAlarm Thresholds Screen Low-Speed Configuration ScreenSystem Interfaces Screen Default SettingACCESSING THE CRAFT INTERFACE Setting SecurityALERT To Add or Edit a User in the System Managing Users4-10 Step Action4-11 To Delete a User Logging In4-12 Step ActionTo Manually Log Out Logging Out4-13 Step ActionSpecifying System Settings & M13 Card Functions CONFIGURING MIXTo Specify a System’s Settings 4-14a. Type y and press Enter. The current session is terminated 4-154-16 ALERT! Resetting the active M13 card interrupts traffic and ter- minates your current Craft SessionALERT To Change the Baud Rate Specifying System Interface Settings4-17 Step ActionTo Set Modem Detect To Specify Ethernet SettingsTo Specify SNMP Community Names To Set SNMP Event TrapsALERT! This procedure is service-affecting Configuring the High-Speed SignalTo Ping Other Systems on the Network 4-194-20 The High Speed Configuration screen appearsStep Action 4-21 Configuring the Low-Speed ChannelsALERT! This procedure is service-affecting ALERT4-22 To Select a Signal TypeStep Action Low---------------- SpeedMIX 56 User Manual 4-234 Software Operation 122188-10 A0To Configure One or More Channels 4-24Step Action The LBO field is only active if Type is T1 The “dB” settings are “long haul” the others are “short haul.”4-25 0 to4-26 Saving a ConfigurationIf you selected option 5, “Save To a File”, then If you selected options 1, 2, or 3, then4-27 Step ActionRestoring a Configuration If you selected option 6, “TFTP, Save To a File”, then4-28 The Factory configuration resets the local Craft Port’s baud rate to 4-29ALERT If you selected option 5, “Restore From a File”, then Restoring to factory defaults reboots the Mix56 cardIf you selected option 4, “Factory”, then 4-30Restoring the NVRam from a file results in a reboot of the Mix56 card If you selected option 6, “TFTP, Restore From a File”4-31 Error Definitions VIEWING ERRORS Viewing High-Speed Errors4-32 Restoring the NVRam from a file results in a reboot of the Mix56 cardTo View High-Speed Errors in 15-Minute Histories 4-33Step Action To View High-Speed Errors in 24-Hour Histories 4-34Step Action To View Low-Speed Errors in 15-Minute Histories Viewing Low-Speed Errors4-35 Error Definitions4-36 The Low Speed T1 Errors-15 min. screen appearsStep Action 4-37 To View Low-Speed Errors in 24-Hour Histories4-38 1. From the Directory screen, type 14 to select Low Speed Errors-24 hr. and press Enter. The Low Speed Errors-24 hr. screen appearsStep Action 4-39 MANAGING ALARMS AND EVENTSViewing Alarms To View Current Alarms4-40 To View the Alarm Log 4-41Step Action Setting Alarm Thresholds 4-42Step Action Loss of Signal LOS. The absence of any detectable transmission pulses 4-43Viewing Events 4-44Step Action Step Action 4-45PERFORMING DIAGNOSTICS Running Loopbacks 4-46ALERT High Speed “Remote DS1 Ch xx in DS3” Requests a loopback of the in- dividual DS1 signal for Channel xx of the MUXed DS3 signal at the other end of the DS3 link 4-47To run a loopback, proceed as follow 4-48Step Action The Loopbacks screen appears4-49 None Chan.DisabledNone---- None 4-50 BER TESTINGMode Available PatternsTo Specify a BER Test 4-51Step Action 3. Tab to the “Pattern” field and select the desired pattern by pressing the spacebar to toggle between the available options and then press- ing Enter 4-529. Type “y” and Enter to perform the selected BER test 4-534 Software Operation 4-54MIX 56 User Manual Telect, Inc. 122188-10 A0DSX Jack Tracer Lamps PN DSX Jacks PN M13 Cards PN Alarm Cards PN 5 Owner MaintenanceALERT Software version numbers varyALERT! Do not bend the LED’s two metal leads REPLACING DSX JACK TRACER LAMPSALERT Step ActionStep Action REPLACING DSX JACKS3. Remove the faceplate, as described on Page 5 Owner MaintenanceMIX 56 User Manual Telect, Inc. 122188-10 A08. Re-install the faceplate ALERT REPLACING M13 CARDSALERT Step Action5. Reattach the M13 card door REPLACING ALARM CARDS ALERTStep Action Craft Port Hex Nuts UPDATING THE SOFTWARETFTP Update 5-10Step Action 4. Tab to the TFTP Load button and press Enter 5-11Craft Port Update 5-12Step Action Calculated Cksum = 00000000 Program Flash Y/N 5-135-14 Transferring Software Versions Between CardsStep Action 5-155 Owner Maintenance 5-16MIX 56 User Manual Telect, Inc. 122188-10 A0IN-WARRANTY SERVICE 6 ServiceOUT-OF-WARRANTY SERVICE IN CASE OF DIFFICULTYTelect is not liable for shipping damage REPACKING FOR SHIPMENTDS1 In 64-PIN CONNECTORAppendix A Connector Pinouts SignalDS1 Out RJ CONNECTOR CIRCUIT ASSIGNMENTSSignal SignalEXTERNAL ALARM CONNECTOR ETHERNET CONNECTORGreen Yellow LED LED MNR MJR CRTGROUND SWITCH POWER CONNECTORCRAFT PORT SignalPage Telect, Inc 1730 N. Madson St P.O. Box 665, Liberty Lake, WA