
Warranty and Return
Information About Your System
As soon as you open your XW Automatic Generator Start package, record the following information and be sure to keep your proof of purchase.
❐ | Serial Number | _________________________________ |
❐ | Purchased From | _________________________________ |
❐ | Purchase Date | _________________________________ |
If you need to contact Customer Service, please record the following details before calling. This information will help our representatives give you better service.
❐Other XW Equipment installed
| ❐ XW Inverter Charger | Model:__________ Firmware Rev: ____ |
| ❐ XW Solar Charge Controller | Model:__________ Firmware Rev: ____ |
| ❐ XW System Control panel | Firmware Rev: ____ |
❐ Length of time XW Auto Generator Start has | ______________________________ | |
| been installed |
|
❐ | Battery/battery bank size | ______________________________ |
❐ | Generator brand/type | ______________________________ |
❐ DC wiring size and length | ______________________________ | |
❐ | Alarm sounding? | ______________________________ |
❐ Description of indicators on front panel | ______________________________ | |
❐ Appliances operating when problem occurred | ______________________________ | |
❐ Warning or Fault message | ______________________________ | |
❐ | Description of problem | ______________________________ |
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