Fault Clearance, Paper Jams, Front, Rear | Xerox 3635 manual

14 Troubleshooting

Fault Clearance

When a fault occurs, the display screen provides recovery instructions.

Follow on-screen instructions to clear the fault

NOTE: Any printed sheets removed will automatically be reprinted once the paper jam is cleared.

Paper Jams

The display screen will indicate the location of the jam. Jam Clearance areas vary depending on your machine model and configuration.

Front cover area

Front

Rear Cover (Duplex) area

Rear

214	Xerox Phaser 3635 User Guide

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Xerox 3635 manual Fault Clearance, Paper Jams, Front, Rear

Contents

Xerox Phaser User Guide AL7 1BU England Table of Contents 137 205 Table of Contents Welcome Xerox Phaser 3635MFP/X Xerox Phaser 3635MFP/SIntroduction About This Guide Related Information Sources Customer Support Operator Accessible Areas SafetyMaintenance Information Do These Operational Safety InformationDo Not Do These Electrical Safety Information Electrical Supply Emergency Power Off Safety StandardsDisconnect Device Quality Standards Laser Safety Information Ozone Safety InformationProduct Safety Certification For Consumables CE Mark EMC Information US Regulatory Information for the Fax Kit option FAX Send Header Requirements Canadian Regulatory Information for the Fax Kit option European Regulatory Information for the Fax Kit option Illegal Copying Cyprus Hungary Lithuania Environmental Compliance Energy Star Product Recycling and Disposal European UnionFor business users in the European Union Hg Removal North America Other Countries EH&S Contact Information Welcome Getting Started Component Location Machine OverviewScreen Models and Components Control Panel Overview Powering on the Machine Loading Paper Rear Guide Side Guide Maximum Fill Line Getting Started Logging On / Logging Off Machine Information Machine StatusMachine Status button Supplies Numbers in the Setups chapter on Report Description Fax Broadcast Faults Service Information Tools Customizing Your Machine Management For Further Assistance Getting Started Copy Load the Documents Copy ProcedureDocument Feeder Select the Features Enter the Quantity Copy Start the Copy Job Job Status Screen Queue Description Stop the Copy Job Copy Copy Tab CopyReduce/Enlarge Paper Supply Sided Copying Copy Output Original Type Image QualityLighten / Darken Background Suppression Layout Adjustment Original Size Book Copying Image Shift Edge Erase Copy Output Format Booklet Creation Transparency Separators CoversOption Description Layout Store Job ID Card Copy Feature Differences FaxEmbedded Fax LAN Fax User Interface Fax Tab Feature Layout AdjustmentEmbedded Server Fax Options Tab Fax Embedded Fax Basic Fax Server Fax Fax Options Fax Procedure Embedded Fax and Server Fax Procedure Load the Documents Document Glass Feature Description Fax Embedded Fax Feature Description Basic Faxing Feature Description Fax OptionsColor Faxing Dial the Number Start the Fax Job LAN Fax Procedure Stop the Fax Job Embedded Fax Fax Dialing Options Character Description Pause Address Book Resolution Sided Scanning Color Mode Image Quality Layout Adjustment Polling Fax OptionsStore for Polling Delay Send Remote Polling Send Header Text Mailboxes Fax Sending Features Fax Reports Forward to Fax Forward to Fax/E-mail FeaturesForward to E-mail Server Fax Basic Fax Fax Directory Select the Dialling Characters button Sided Scanning Image Quality Layout Adjustment Fax Options Fax Network Scanning Scan Procedure Select Network Scanning Select Network Scanning Template Change Feature SettingsNetwork Scanning Start the Network Scanning Job Advanced SettingsFiling Options Stop the Network Scanning Job Network Scanning Resources Network Scanning Template Destinations Details Template OverviewRepositories Output Color Sided Network Scanning ResolutionOriginal Type Resolution Description 300 x 300 dpi Advanced Settings Lighten/DarkenBackground Suppression Quality / File Size Option Description Higher Quality Update TemplatesMaximum Quality Original Size Scan to EdgeOption Description Auto-Detect Manual Size Input Xerox Phaser 3635 User Guide 101 Filing Options File Name File Format Document Management FieldsAdd File Destinations Multi-Page Network Scanning 104 Mail Mail Procedure Xerox Phaser 3635 User Guide 107 Mail Mail Options Enter the Address Details To manually enter an e-mail address To add recipient addresses using the Address Books Start the E-mail Job Advanced settingsOptional information Stop the E-mail Job Mail Option Description Bcc Sided ScanningOption Description Sided Original 400 x 400 dpi 300 x 300 dpi600 x 600 dpi 116 Smallest file size 118 Mail Options Reply To Message Store File 122 Xerox Phaser 3635 User Guide 123 124 Xerox Phaser 3635 User Guide 125 File/Folder Management Option Description Open Store File Procedure Select the Store Files Feature Using a USB drive Option Description Tiff 1 File per Option Description Black & WhiteOption Description Sided Rotate Side Option Description Photo & Text Using the Copy Service Store the Job Feature Description CopyOutput Format Stop the Job 134 Using the Print Driver to Store Files Store Files from the Workstation Store File 136 Print Files Print Files Add Close menu Print from USB Insert the USB drive Xerox Phaser 3635 User Guide 141 Print the Jobs Xerox Phaser 3635 User Guide 143 Print Files 144 Print Print Procedure Select Print from Your PC Xerox Phaser 3635 User Guide 147 Load Custom Size Media Custom Size PrintingSelect the Custom Size Print Your Document Cancel DefaultsPrinter Drivers Control Options Paper / Output Queue Description Normal PrintSecure Print Sample Set Queue Description Delay Print Layout / Watermark Image Options Advanced Print 156 Phaser 3635MFP/S Phaser 3635MFP/X Tray Paper and other Media Preparing Paper for Loading Loading the Paper Trays Legal, Oficio and Folio. Adjust the rear guide Using the Bypass Tray Loading the Bypass Tray Envelope Mode Paper support extension 162 Setting the Paper Size Media Specifications Media Guidelines Xerox Phaser 3635 User Guide 165 Paper and other Media 166 Setups Accessing Tools Tools Menu Overview Paper TrayManagement User Interface Feature Feature Options Feature Options Sub-menu Network SetupSecurity Settings Connectivity Tools Device Settings General Set Date & Time LocalizationSet Date and Time Greenwich Mean Time Offset Set Default Paper Size Tools Device Settings General GMT OffsetSet Measurements Tools User Interface General Measurements Tools Paper Tray Management Paper Setting Default Paper Size Set Altitude Fax Transmission Defaults Fax SetupTools User Interface Fax Service Settings Fax Country Setting Receive Defaults Enter forwarding E-mail address and Save settings Retained Documents Policy Junk Fax Numbers ListTelephone Answering Machine/Fax Mailbox Setup Line ConfigurationError Correction Mode Fax Report Setting up Paper Trays Paper SettingsDefault Stock Default Paper Size Auto Tray Tray SettingsTray Confirmation Messages Basic Copying Presets Machine PresetsReduce/Enlarge Presets 182 Change Default Settings Set Power Save Duration TimesEntry Screen Default Job Status Default Language Default Audio Tones Tools Device Settings Tests & Resets Software Reset Software ResetSoftware CRU Replacement Defaults Print Cartridge Reorder Notification Counter Resets Accounting Tools Accounting Accounting EnablementNetwork Accounting Foreign Device Interface Xerox Standard Accounting XSAValidation in Progress screen will display 190 Authentication Security SettingsImage Overwrite Security 192 Machine Tests Image Quality Test PatternsUser Interface Tests User Interface Button Test LED Indicator Test Reset User InterfaceAudio Tone Test Display Pixel Test Application Checksum Verification Tools Device Settings General Xerox Customer Support Customer Support and Supplies Numbers Optional Services 198 Maintenance Customer Replaceable Units ConsumablesPrint Cartridge Staple Cartridge Xerox Print Cartridge in the machine Open the Staple Cartridge cover at the front of the machine Document Glass and Constant Velocity Transport CVT Glass Cleaning the MachineControl Panel and Touch Screen Duplexing Automatic Document Feeder and Output Tray Specifications Machine Configurations Machine SpecificationsPaper Supply Feature Specification Document FeederPaper Sizes Paper Range Feature Capacity Specification Feature Specification Document Feeder speedOutput Modules Electrical Specifications Feature Specification FrequencyAverage Power Electrical Voltage Fax Feature Feature SpecificationsPrint Feature Scan Feature Specifications 212 Troubleshooting Fault Clearance Paper JamsFront Rear Front Cover Area Jams Rear Cover Area Duplex Area Jams Document Jams Errors & Faults Description Solution Paper Error and Fault CodesFeeder Errors & Faults Description Solution Output Index Numerics Media Specifications Group Directory Setup, Faxing 71FDI Foreign Device Interface Foreign Device Interface Store to Mailbox, Faxing 77 Support and Supplies Numbers Index 222