Document Jams | Xerox 3635 specification

14 Troubleshooting

3.Carefully close the fuser door. Ensure there is an audible click as the fuser door latch slides back into position.

4.Close the rear cover door.

Document Jams

1.Remove all the documents from the

document feeder and document glass.

2.Lift the document handler cover and remover any jammed paper.

3.Close the document handler cover.

4.Re-order the documents as at the start of the job and reload. The documents will be recycled automatically to recover the job integrity.

NOTE: If you are unable to clear the fault, contact your local Xerox Welcome and Support Centre for assistance.

216	Xerox Phaser 3635 User Guide

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Xerox 3635 manual Document Jams

Contents

Xerox Phaser User Guide AL7 1BU England Table of Contents 137 205 Table of Contents Welcome Xerox Phaser 3635MFP/S Xerox Phaser 3635MFP/XIntroduction About This Guide Related Information Sources Customer Support Safety Operator Accessible AreasMaintenance Information Operational Safety Information Do TheseDo Not Do These Electrical Safety Information Electrical Supply Disconnect Device Emergency Power OffSafety Standards Quality Standards Product Safety Certification Laser Safety InformationOzone Safety Information For Consumables CE Mark EMC Information US Regulatory Information for the Fax Kit option FAX Send Header Requirements Canadian Regulatory Information for the Fax Kit option European Regulatory Information for the Fax Kit option Illegal Copying Cyprus Hungary Lithuania Environmental Compliance Energy Star For business users in the European Union Product Recycling and DisposalEuropean Union Hg Removal North America Other Countries EH&S Contact Information Welcome Getting Started Machine Overview Component LocationScreen Models and Components Control Panel Overview Powering on the Machine Loading Paper Rear Guide Side Guide Maximum Fill Line Getting Started Logging On / Logging Off Machine Status Machine InformationMachine Status button Supplies Numbers in the Setups chapter on Report Description Fax Broadcast Faults Service Information Tools Customizing Your Machine Management For Further Assistance Getting Started Copy Copy Procedure Load the DocumentsDocument Feeder Select the Features Enter the Quantity Copy Start the Copy Job Job Status Screen Queue Description Stop the Copy Job Copy Copy Copy TabReduce/Enlarge Paper Supply Sided Copying Copy Output Image Quality Original TypeLighten / Darken Background Suppression Layout Adjustment Original Size Book Copying Image Shift Edge Erase Copy Output Format Booklet Creation Covers Transparency SeparatorsOption Description Layout Store Job ID Card Copy Embedded Fax Feature DifferencesFax LAN Fax Embedded Server Fax Options Tab User Interface Fax Tab FeatureLayout Adjustment Fax Embedded Fax Basic Fax Server Fax Fax Options Fax Procedure Embedded Fax and Server Fax Procedure Load the Documents Document Glass Feature Description Fax Embedded Fax Feature Description Fax Options Feature Description Basic FaxingColor Faxing Dial the Number Start the Fax Job LAN Fax Procedure Stop the Fax Job Embedded Fax Fax Dialing Options Character Description Pause Address Book Resolution Sided Scanning Color Mode Image Quality Layout Adjustment Fax Options PollingStore for Polling Delay Send Remote Polling Send Header Text Mailboxes Fax Sending Features Fax Reports Forward to Fax/E-mail Features Forward to FaxForward to E-mail Server Fax Basic Fax Fax Directory Select the Dialling Characters button Sided Scanning Image Quality Layout Adjustment Fax Options Fax Network Scanning Scan Procedure Select Network Scanning Change Feature Settings Select Network Scanning TemplateNetwork Scanning Advanced Settings Start the Network Scanning JobFiling Options Stop the Network Scanning Job Network Scanning Resources Network Scanning Template Destinations Repositories DetailsTemplate Overview Output Color Resolution Sided Network ScanningOriginal Type Resolution Description 300 x 300 dpi Background Suppression Advanced SettingsLighten/Darken Quality / File Size Update Templates Option Description Higher QualityMaximum Quality Option Description Auto-Detect Original SizeScan to Edge Manual Size Input Xerox Phaser 3635 User Guide 101 Filing Options File Name Add File Destinations File FormatDocument Management Fields Multi-Page Network Scanning 104 Mail Mail Procedure Xerox Phaser 3635 User Guide 107 Mail Mail Options Enter the Address Details To manually enter an e-mail address To add recipient addresses using the Address Books Advanced settings Start the E-mail JobOptional information Stop the E-mail Job Mail Sided Scanning Option Description BccOption Description Sided Original 300 x 300 dpi 400 x 400 dpi600 x 600 dpi 116 Smallest file size 118 Mail Options Reply To Message Store File 122 Xerox Phaser 3635 User Guide 123 124 Xerox Phaser 3635 User Guide 125 File/Folder Management Option Description Open Store File Procedure Select the Store Files Feature Using a USB drive Option Description Sided Option Description Tiff 1 File perOption Description Black & White Rotate Side Option Description Photo & Text Using the Copy Service Feature Description Copy Store the JobOutput Format Stop the Job 134 Using the Print Driver to Store Files Store Files from the Workstation Store File 136 Print Files Print Files Add Close menu Print from USB Insert the USB drive Xerox Phaser 3635 User Guide 141 Print the Jobs Xerox Phaser 3635 User Guide 143 Print Files 144 Print Print Procedure Select Print from Your PC Xerox Phaser 3635 User Guide 147 Custom Size Printing Load Custom Size MediaSelect the Custom Size Print Your Document Printer Drivers CancelDefaults Control Options Secure Print Paper / OutputQueue Description Normal Print Sample Set Queue Description Delay Print Layout / Watermark Image Options Advanced Print 156 Phaser 3635MFP/S Phaser 3635MFP/X Tray Paper and other Media Preparing Paper for Loading Loading the Paper Trays Legal, Oficio and Folio. Adjust the rear guide Using the Bypass Tray Loading the Bypass Tray Envelope Mode Paper support extension 162 Setting the Paper Size Media Specifications Media Guidelines Xerox Phaser 3635 User Guide 165 Paper and other Media 166 Setups Accessing Tools Management Tools Menu OverviewPaper Tray User Interface Security Settings Feature Feature Options Feature Options Sub-menuNetwork Setup Connectivity Set Date and Time Tools Device Settings General Set Date & TimeLocalization Greenwich Mean Time Offset Set Measurements Set Default Paper SizeTools Device Settings General GMT Offset Tools User Interface General Measurements Tools Paper Tray Management Paper Setting Default Paper Size Set Altitude Fax Setup Fax Transmission DefaultsTools User Interface Fax Service Settings Fax Country Setting Receive Defaults Enter forwarding E-mail address and Save settings Telephone Retained Documents PolicyJunk Fax Numbers List Answering Machine/Fax Error Correction Mode Mailbox SetupLine Configuration Fax Report Default Stock Setting up Paper TraysPaper Settings Default Paper Size Tray Settings Auto TrayTray Confirmation Messages Machine Presets Basic Copying PresetsReduce/Enlarge Presets 182 Entry Screen Default Change Default SettingsSet Power Save Duration Times Job Status Default Language Default Audio Tones Software Reset Tools Device Settings Tests & Resets Software ResetSoftware CRU Replacement Defaults Print Cartridge Reorder Notification Counter Resets Tools Accounting Accounting Enablement AccountingNetwork Accounting Xerox Standard Accounting XSA Foreign Device InterfaceValidation in Progress screen will display 190 Security Settings AuthenticationImage Overwrite Security 192 User Interface Tests Machine TestsImage Quality Test Patterns User Interface Button Test Audio Tone Test LED Indicator TestReset User Interface Display Pixel Test Application Checksum Verification Tools Device Settings General Xerox Customer Support Customer Support and Supplies Numbers Optional Services 198 Maintenance Consumables Customer Replaceable UnitsPrint Cartridge Staple Cartridge Xerox Print Cartridge in the machine Open the Staple Cartridge cover at the front of the machine Cleaning the Machine Document Glass and Constant Velocity Transport CVT GlassControl Panel and Touch Screen Duplexing Automatic Document Feeder and Output Tray Specifications Machine Specifications Machine ConfigurationsPaper Supply Paper Sizes Feature SpecificationDocument Feeder Paper Range Feature Specification Document Feeder speed Feature Capacity SpecificationOutput Modules Average Power Electrical SpecificationsFeature Specification Frequency Electrical Voltage Feature Specifications Fax FeaturePrint Feature Scan Feature Specifications 212 Troubleshooting Front Fault ClearancePaper Jams Rear Front Cover Area Jams Rear Cover Area Duplex Area Jams Document Jams Error and Fault Codes Errors & Faults Description Solution PaperFeeder Errors & Faults Description Solution Output Index Numerics FDI Foreign Device Interface Media SpecificationsGroup Directory Setup, Faxing 71 Foreign Device Interface Store to Mailbox, Faxing 77 Support and Supplies Numbers Index 222