Front Cover Area Jams | Xerox 3635 instruction

14 Troubleshooting

Front Cover Area Jams

1.Press on both the front cover latches on the sides of the machine to open the front cover.

Front cover latch

2.Remove the print cartridge and remove any jammed paper.

3.Replace the print cartridge and close the front cover door.

4.Open the paper trays and remove any jammed paper.

5.Close the paper tray.

Rear Cover Area (Duplex Area) Jams

1.Open the machine rear covers and release the green rear cover support. Remove any jammed paper in the duplex area.

Duplex area

Fuser door latch

Rear cover support

WARNING: The metallic surfaces in the fuser area are hot. Please use caution when removing paper jams from this area and avoid touching any metallic surfaces

2.Slide the green fuser door latch to the right and open the fuser door to gain access to the inside of the fuser module. Remove any jammed paper.

Xerox Phaser 3635 User Guide

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Image 221

Xerox 3635 manual Front Cover Area Jams, Rear Cover Area Duplex Area Jams

Contents

Xerox Phaser User Guide AL7 1BU England Table of Contents 137 205 Table of Contents Welcome Introduction Xerox Phaser 3635MFP/SXerox Phaser 3635MFP/X About This Guide Related Information Sources Customer Support Maintenance Information SafetyOperator Accessible Areas Do Not Do These Operational Safety InformationDo These Electrical Supply Electrical Safety Information Safety Standards Emergency Power OffDisconnect Device Quality Standards Ozone Safety Information Laser Safety InformationProduct Safety Certification For Consumables EMC Information CE Mark FAX Send Header Requirements US Regulatory Information for the Fax Kit option Canadian Regulatory Information for the Fax Kit option European Regulatory Information for the Fax Kit option Illegal Copying Cyprus Hungary Lithuania Energy Star Environmental Compliance European Union Product Recycling and DisposalFor business users in the European Union Hg Removal EH&S Contact Information North America Other Countries Welcome Getting Started Screen Machine OverviewComponent Location Models and Components Control Panel Overview Powering on the Machine Rear Guide Side Guide Maximum Fill Line Loading Paper Getting Started Logging On / Logging Off Machine Status button Machine StatusMachine Information Supplies Numbers in the Setups chapter on Fax Broadcast Report Description Faults Tools Service Information Management Customizing Your Machine For Further Assistance Getting Started Copy Document Feeder Copy ProcedureLoad the Documents Select the Features Copy Enter the Quantity Job Status Screen Start the Copy Job Queue Description Stop the Copy Job Copy Reduce/Enlarge CopyCopy Tab Paper Supply Copy Output Sided Copying Lighten / Darken Image QualityOriginal Type Background Suppression Original Size Layout Adjustment Book Copying Edge Erase Image Shift Copy Booklet Creation Output Format Option Description CoversTransparency Separators Layout Store Job ID Card Copy Fax Feature DifferencesEmbedded Fax LAN Fax Layout Adjustment User Interface Fax Tab FeatureEmbedded Server Fax Options Tab Fax Embedded Fax Basic Fax Server Fax Fax Options Embedded Fax and Server Fax Procedure Load the Documents Fax Procedure Document Glass Embedded Fax Feature Description Fax Color Faxing Feature Description Fax OptionsFeature Description Basic Faxing Start the Fax Job Dial the Number Stop the Fax Job LAN Fax Procedure Embedded Fax Dialing Options Fax Pause Character Description Address Book Sided Scanning Resolution Image Quality Color Mode Layout Adjustment Store for Polling Fax OptionsPolling Remote Polling Delay Send Mailboxes Send Header Text Fax Reports Fax Sending Features Forward to E-mail Forward to Fax/E-mail FeaturesForward to Fax Basic Fax Server Fax Select the Dialling Characters button Fax Directory Sided Scanning Image Quality Layout Adjustment Fax Options Fax Network Scanning Scan Procedure Select Network Scanning Network Scanning Change Feature SettingsSelect Network Scanning Template Filing Options Advanced SettingsStart the Network Scanning Job Stop the Network Scanning Job Network Scanning Resources Template Destinations Network Scanning Template Overview DetailsRepositories Output Color Original Type ResolutionSided Network Scanning Resolution Description 300 x 300 dpi Lighten/Darken Advanced SettingsBackground Suppression Quality / File Size Maximum Quality Update TemplatesOption Description Higher Quality Scan to Edge Original SizeOption Description Auto-Detect Manual Size Input Xerox Phaser 3635 User Guide 101 File Name Filing Options Document Management Fields File FormatAdd File Destinations Multi-Page Network Scanning 104 Mail Mail Procedure Xerox Phaser 3635 User Guide 107 Mail Options Mail To manually enter an e-mail address Enter the Address Details To add recipient addresses using the Address Books Optional information Advanced settingsStart the E-mail Job Stop the E-mail Job Mail Option Description Sided Original Sided ScanningOption Description Bcc 600 x 600 dpi 300 x 300 dpi400 x 400 dpi 116 Smallest file size 118 Reply To Mail Options Message Store File 122 Xerox Phaser 3635 User Guide 123 124 Xerox Phaser 3635 User Guide 125 Option Description Open File/Folder Management Store File Procedure Using a USB drive Select the Store Files Feature Option Description Black & White Option Description Tiff 1 File perOption Description Sided Rotate Side Option Description Photo & Text Using the Copy Service Output Format Feature Description CopyStore the Job Stop the Job 134 Store Files from the Workstation Using the Print Driver to Store Files Store File 136 Print Files Print Files Close menu Add Insert the USB drive Print from USB Xerox Phaser 3635 User Guide 141 Print the Jobs Xerox Phaser 3635 User Guide 143 Print Files 144 Print Select Print from Your PC Print Procedure Xerox Phaser 3635 User Guide 147 Select the Custom Size Custom Size PrintingLoad Custom Size Media Print Your Document Defaults CancelPrinter Drivers Control Options Queue Description Normal Print Paper / OutputSecure Print Sample Set Queue Description Delay Print Layout / Watermark Image Options Advanced Print 156 Paper and other Media Phaser 3635MFP/S Phaser 3635MFP/X Tray Loading the Paper Trays Preparing Paper for Loading Legal, Oficio and Folio. Adjust the rear guide Loading the Bypass Tray Using the Bypass Tray Paper support extension Envelope Mode 162 Setting the Paper Size Media Guidelines Media Specifications Xerox Phaser 3635 User Guide 165 Paper and other Media 166 Setups Accessing Tools Paper Tray Tools Menu OverviewManagement User Interface Network Setup Feature Feature Options Feature Options Sub-menuSecurity Settings Connectivity Localization Tools Device Settings General Set Date & TimeSet Date and Time Greenwich Mean Time Offset Tools Device Settings General GMT Offset Set Default Paper SizeSet Measurements Tools User Interface General Measurements Set Altitude Tools Paper Tray Management Paper Setting Default Paper Size Tools User Interface Fax Service Settings Fax SetupFax Transmission Defaults Receive Defaults Fax Country Setting Enter forwarding E-mail address and Save settings Junk Fax Numbers List Retained Documents PolicyTelephone Answering Machine/Fax Line Configuration Mailbox SetupError Correction Mode Fax Report Paper Settings Setting up Paper TraysDefault Stock Default Paper Size Tray Confirmation Messages Tray SettingsAuto Tray Reduce/Enlarge Presets Machine PresetsBasic Copying Presets 182 Set Power Save Duration Times Change Default SettingsEntry Screen Default Job Status Default Audio Tones Language Default Software Software ResetTools Device Settings Tests & Resets Software Reset Print Cartridge Reorder Notification CRU Replacement Defaults Counter Resets Network Accounting Tools Accounting Accounting EnablementAccounting Validation in Progress screen will display Xerox Standard Accounting XSAForeign Device Interface 190 Image Overwrite Security Security SettingsAuthentication 192 Image Quality Test Patterns Machine TestsUser Interface Tests User Interface Button Test Reset User Interface LED Indicator TestAudio Tone Test Display Pixel Test Application Checksum Verification Customer Support and Supplies Numbers Tools Device Settings General Xerox Customer Support Optional Services 198 Maintenance Print Cartridge ConsumablesCustomer Replaceable Units Xerox Print Cartridge in the machine Staple Cartridge Open the Staple Cartridge cover at the front of the machine Control Panel and Touch Screen Cleaning the MachineDocument Glass and Constant Velocity Transport CVT Glass Duplexing Automatic Document Feeder and Output Tray Specifications Paper Supply Machine SpecificationsMachine Configurations Document Feeder Feature SpecificationPaper Sizes Paper Range Output Modules Feature Specification Document Feeder speedFeature Capacity Specification Feature Specification Frequency Electrical SpecificationsAverage Power Electrical Voltage Print Feature Feature SpecificationsFax Feature Scan Feature Specifications 212 Troubleshooting Paper Jams Fault ClearanceFront Rear Rear Cover Area Duplex Area Jams Front Cover Area Jams Document Jams Feeder Error and Fault CodesErrors & Faults Description Solution Paper Output Errors & Faults Description Solution Numerics Index Group Directory Setup, Faxing 71 Media SpecificationsFDI Foreign Device Interface Foreign Device Interface Store to Mailbox, Faxing 77 Support and Supplies Numbers Index 222