
14 Troubleshooting
| Errors & Faults | Description | Solution |
|
|
|
|
|
|
|
|
| Toner Supplying Error | Toner is not being supplied | Check the Print Cartridge is installed |
|
| correctly. | securely. |
|
|
|
|
| Invalid Print Cartridge | The installed Print Cartridge is | Check the Print Cartridge and install |
|
| not a valid Xerox cartridge. | a valid Xerox cartridge if necessary. |
|
|
| If problem persists, call for service. |
|
|
|
|
|
|
|
|
Output | Full Stack | Output tray full. | Remove printed material from |
|
| Output tray. | |
|
|
| |
|
|
|
|
| Staple Cartridge Not | Staple cartridge not installed. | Install staple cartridge. |
| Installed |
|
|
|
|
|
|
| Stapler Fault | Stapler unit does not work. | Open stapler door and check the |
|
|
| stapler. Close stapler door. |
|
|
| If the fault persists, Power Off / Power |
|
|
| On. |
|
|
| If the problem persists, call for |
|
|
| service. |
|
|
|
|
|
|
|
|
DADF | DADF Jam | The loaded document has | Open DADF cover and remove |
| jammed in the DADF. | jammed media. | |
|
| ||
|
|
|
|
| Load Document | You have attempted to set up a | Load document in DADF. |
|
| job with document not loaded | If already loaded, remove and |
|
| or incorrectly loaded in the | reload. |
|
| DADF. |
|
|
|
|
|
218 | Xerox Phaser 3635 User Guide |