Xerox 3920 manual Information Messages When E-mailing

Information Messages When E-mailing

Message	Action
Sequence error	Reboot the machine, and try again later. If the error is still there, con-
	tact your nearest dealer.
Device internal failure	Reboot the machine, and try again. If the error is still there, contact
	your nearest dealer.
Failed to connect mail server	Contact your network administrator for further help.
Failed to get response from mail	Contact your network administrator or nearest dealer for further help.
server.
SMTP server is empty.	Please specify the IP address of the SMTP server by pressing the Menu
Please specify SMTP server in the	button on the panel.
Menu options.
SMTP server address is wrong.	Check the IP address of the SMTP server.
Please check SMTP server.
Unpredicted error	Power cycle the scanner.
	Contact your network administrator or nearest dealer for further help.
Insufficient System Storage	Contact your network administrator for further help.
Mail server doesn’t support SMTP ser-	Contact your network administrator for further help.
vice extension
Mail server doesn’t support SMTP	Contact your network administrator to turn on the SMTP login option.
login authentication.
SMTP login error	Check your login user name and password.
Mailbox Unavailable	Make sure the “To” address is correct.
Processing Error	Contact your network administrator for further help.
Temporary authentication failure	Contact your network administrator for further help on the mail server’s
	authentication mechanism.
	Choose SMTP authentication for E-mail security or turn off the mail
	server’s authentication and try again.
Command error	Reboot the machine, and try again. If the error is still there, contact
	your nearest dealer.
Parameters or argument error	Check if the Device Name is valid. The Device Name can be found in
	Menu>General.
	Check “From” address.
	Check “To” address.
	Contact your network administrator for further help.
Command parameters not imple-	Check if the Device Name is valid. The Device Name can be found in
mented	Menu>General.
	Or you may contact your network administrator for further help.
Authentication requires	Contact your network administrator on mail server’s authentication
	mechanism.
	Choose SMTP authentication for E-mail security or turn off the mail
	server’s authentication and try again.
Mailbox unavailable	Check “To” address.
User not local	Check “To” address.
Service unavailable	Contact your network administrator for further help.

54Xerox DocuMate 3920 User’s Guide