Xerox DocuMate 3920
User’s Guide
66
Information Messages When Filing
Message Action
Can not create a subfolder Make sure you have privileges to create folders on the server.
Device internal failure Reboot the machine, and try later. If the error is still there, contact your
nearest dealer.
Failed to connect FTP server Make sure the FTP server is not shut downing and the port number is
correct. If the error is still there, contact your FTP server administrator.
Unpredicted error Contact your network administrator for further help.
FTP login name error Check your login name and try again
FTP password incorrect Check your password and try again
FTP can’t enter this directory Make sure you have privileges to enter this directory.
FTP can’t check file existed or not Make sure you have privileges to browse this directory.
FTP can’t change data transfer type Contact your server administrator for further help.
FTP store file error Make sure you have privileges to store files on the server.
Insufficient storage space in system Verify the FTP server has enough free storage space to save the file and
contact your server administrator.
File name not allowed Change the file name to meet the naming convention of the FTP
server’s OS.
FTP permission denied Make sure your account has sufficient privileges to write files to the
server.
CIFS (User level) can not make subdi-
rectory
The account does not have access to create subdirectories.
CIFS Network share name incorrect Check the folder directory and make sure it follows the UNC, such as
\\Computer\Share\directory.
Failed to connect CIFS Check if the server supports CIFS(SMB) connection.
CIFS Computer name error Make sure the computer name in the directory is correct.
CIFS dialect negotiation failed The CIFS may not support PC NETWORK PROGRAM 1.0 dialect.
CIFS (User level) login fail Check the login name and password and try again.
CIFS fail to create file Make sure you have full control privileges on the network.
CIFS send data error Contact your network administrator for help.
CIFS failed to send file attribute Make sure you have full control privileges on the network.
HTTP unauthorized This HTTP server needs authorization. Make sure your account has the
correct authorization credentials.
Failed to connect HTTP Check Server IP and HTTP port. Make sure they are correct. Or, check
whether the server supports HTTP connection.
HTTP Resource not found The server can’t save the files, contact your server administrator for
help.
HTTP Forbidden This action is forbidden on the current server. This is not unauthorized
but forbidden.
Unpredicted error Power cycle the scanner and try again. Contact your server administra-
tor or nearest dealer for further help.
HTTP MKCOL method not allowed Contact your server administrator to change permissions on this privi-
lege.
HTTP MKCOL method not imple-
mented
The target HTTP server does not support MKCOL to create the directory.
Create the directory on the server in advance.