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Xerox 6400 manual Troubleshooting Server Fax, Notes

Models: 6400

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Fax

5.On the Defaults page, you can change other settings:

•Server Fax: You can adjust the following settings:

•2-Sided Scanning

•Content Type

•How Original was Produced

•Resolution

•Image Quality: You can adjust the following settings:

•Lighten / Darken

•Suppression

•Layout Adjustment: You can adjust the following Settings:

•Original Orientation

•Original Size.

•Filing Options: has the following setting that can be adjusted; Delay Start.

To change any feature settings, within each setting area click the Edit button, select the feature to be changed then click the Save button to return to the Server Fax: Defaults screen.

Troubleshooting Server Fax

Notes:

•Configure your printer on the network or resolve any networking issues before attempting to use the Server Fax feature.

•Server Fax and Embedded Fax cannot be running at the same time. If one is enabled, the other will not function.

If you are experiencing problems sending a fax from the control panel, check the following:

1.Verify the printer is installed and functioning on the network. For details, see The Installation Wizard on page 15.

2.Verify TCP/IP is enabled. For details, see Enabling TCP/IP on page 22.

3.Ensure Fax settings are configured. For details, see Configure Server Fax Default Settings on page 133.

4.Ensure the Server Fax File Repository is setup correctly. For details, see Configure a Server Fax Filing Repository on page 131.

5.Verify the user account and password created for the Server Fax feature are correct and have the appropriate permissions to create directories and write files to the filing location.

See also: For more help, see the Online Support Assistant at www.xerox.com/office/WC6400support.

134WorkCentre 6400 Multifunction Printer System Administrator Guide

Image 134

Xerox 6400 manual Troubleshooting Server Fax, Notes

Contents

Xerox WorkCentre Español Guía del administrador del sistemaPortuguês Guia de Administração do Sistema Xerox WorkCentreSGI IRIX is a trademark of Silicon Graphics, Inc 1 Introduction 2 Initial Setup3 Network Configuration Contents4 Security Contents5 Printing 6 Managing Copy Functions7 Scanning 8 Fax10 Administrator Tools 9 AccountingIndex 11 Customization and ExpansionA Audit Log Event Identification Numbers •More Information on page Introduction1This chapter includes •Overview on page Configuration Steps OverviewSource More InformationInformation Click Status > Information Pages in CenterWare ISIntroduction •Initial Setup in CentreWare IS on page Initial Setup•Initial Setup at the Control Panel on page This chapter includesPhysical Connection Quick Setup Home Initial Setup at the Control PanelThe Installation Wizard Configuration ReportAssigning a Network Address 3.Touch Ethernet Physical MediaChanging the System Administrator Password Initial Setup in CentreWare ISAccessing CentreWare IS Locking or Unlocking the PrinterAssigning a Name and Location to the Printer Accessing the Configuration ReportUsing the Configuration Overview Page Disabling the Configuration Report at StartupEnabling Services Viewing Services on the Control PanelInitial Setup •Proxy Server on page Network Configuration•Raw TCP/IP Printing on page •AppleTalk on pageEnabling TCP/IP Configuring TCP/IP Settings at the Control PanelTCP/IP NotesConfiguring DNS/DDNS Settings Configuring TCP/IP Settings in CentreWare ISConfiguring Dynamic Address Settings Configuring Settings for IPv4Configuring IP Settings for IPv6 NotesNotes Default DHCP SettingsNotes DNS Configuration for IPv6 Manual Address OptionsPage Editing SNMP v1/v2c Properties Configuring SNMPSNMP Adding IP Trap Destination Addresses Editing SNMP v3 SettingsSNMP Advanced Settings NotesAdding IPX Trap Destination Addresses SSDP Notes LPR/LPDEnabling LPR/LPD Raw TCP/IP Printing Basic SettingsAdvanced Settings Notes5.Miscellaneous 3.Backchannel Data4.Banner Page Printing Configuring SMTP Server Settings SMTP8.Click Apply Configuring LDAP/LDAPS Server Settings LDAPConfiguring Contexts for LDAP Defining User Mappings•Device Access Setup on page Configuring Authorization Access by Groups•User Roles Access Setup on page •Service Access Setup on pageService Access Setup Feature Access SetupConfiguring Filters for LDAP NotesPOP3 Enabling HTTP Configuring HTTP SettingsHTTP Proxy Server 2.Under HTTP Proxy Server, select EnabledPage AppleTalk Enabling AppleTalk on the printerConfiguring NetWare Settings NetWareBindery Settings NetWare Directory Services NDSMicrosoft Networking Configuring Microsoft NetworkingConfiguring WINS Notes Enabling WSDNotes 4.Click Apply Network Configuration •Controlling Access to Tools and Features on page Security4•Setting up Access Rights on page •PostScript Passwords on pageSetting up Access Rights OverviewPersonalization Local AuthenticationSpecifying Password Requirements User InformationSetting up Network Authentication Network AuthenticationSetting Up Local Authentication 6.Click Save 2.Under Authentication Type, select NDS Novell Authentication Using a Card Reader System Manually Configuring Control Panel Authentication Controlling Access to Tools and Features Controlling Access for All UsersInstalling a Digital Certificate Digital CertificatesDownloading the Generic Xerox CA Managing Trusted Certificate AuthoritiesCreating a Request 3.Select Save Target As SecurityNotes Secure HTTP SSLEnabling Secure HTTP SSL Managing Actions IPsecEnabling IPsec Notes4.In the Security Parameter Index: IN field Manual Keying SettingsInternet Key Exchange Settings •NoneEditing or Deleting an Action NotesCreating a New Protocol Group Managing Protocol GroupsManaging Host Groups Editing or Deleting a Protocol GroupDefining a Security Policy Managing Security PoliciesEditing or Deleting a Host Group Prioritizing a Security PolicyAt the Control Panel Enabling and Configuring802.1X In CentreWare IS 2.Under Protocol, select Enable6.Enable Save to save new password 1.Click Properties >Stored Data Encryption Scheduling Routine Deletion of Image Data Overwriting Image DataManually Deleting Image Data System Administrator Guide •Jobs stored by the Scan to Mailbox service•Fax Dial Directories •Fax Mailbox contents 6.Click ApplyPostScript Passwords Editing or Deleting IP Filter Rules IP FilteringCreating an IP Filter Rule Arranging the Execution Order of IP Filter Rules Saving an Audit Log Audit LogEnabling Audit Log Interpreting the Audit Log•Completion Status Security•Managing Banner Sheet Printing Options on page Printing5•Saving and Reprinting Jobs on page •UNIX, Linux, and AS/400 Printing on pageCreating and Managing Saved Jobs Folders Enabling the Reprint Saved Jobs FeatureSaving and Reprinting Jobs Saving and Printing a Job in CentreWare IS Saving and Printing JobsSaving a Job from Your Computer 8.Type a Password and Retype Password Backing up Saved JobsRestoring Saved Jobs 9.Enable Select to Save New PasswordSystem Administrator Guide PrintingEnabling Banner Sheet Printing for LPR Print Jobs Managing Banner Sheet Printing OptionsEnabling Banner Sheet Printing in CentreWare IS Notes5.Click to expand the Paper/Output option System Administrator Guide4.Click the Advanced tab 7.Click OKUNIX, Linux, and AS/400 Printing Xerox Services for UNIX Systems XSUSInstalling XSUS Supported Printing ModelsLaunch XSUS Perform the Installation ProcedureDownload the Files Installing the Xerox PPD on the workstation Printing from a Linux WorkstationAS/400 Notes Installing the WSCO and Setting up Print QueuesSystem Administrator Guide PrintingPrinting •Specifying Default Copy Settings on page Managing CopyFunctions •Creating Copy Feature Presets on page4.Touch Feature Defaults Specifying Default Copy Settings3.Touch Copy Service Settings 6.Touch Save Defaults3.Touch Copy Service Settings Changing the Reading Order2.Touch Service Settings 4.Touch Reading Order OptionsImage Shift Presets Creating Copy Feature PresetsEdge Erase Presets Reduce/Enlarge Presets 1.Touch Reduce/Enlarge PresetsManaging Copy Functions •Scanning to an Email Address on page Scanning7•Scanning to a Folder on the Printer on page •Workflow Scanning on pageEnabling or Disabling Scan to Mailbox Setting Scan PoliciesScanning to a Folder on the Printer Deleting Scanned Files Managing Folders and Scanned FilesCreating and Editing a Folder Managing Folder Passwords Delete Scan FoldersMonitoring Capacity NotesScanning to an Email Address Editing Default Scan SettingsTroubleshooting Scan to Email Managing the Email Address BookSystem Administrator Guide ScanningWorkflow Scanning Configuring Workflow ScanningConfiguring File Repository Settings NetWare NCP Page HTTP/HTTPS CGI ScriptsConfiguring HTTP/HTTPS File Repository Settings Adding a Fax Destination Configuring the Default TemplateAdding a File Destination Adding Document Management FieldsConfiguring Workflow Scanning General Settings Setting Scanned Image File Naming Conventions Configuring Template Pool Repository Settings3.Touch Update Templates Configuring a Validation Server2.Touch the Advanced Settings tab 4.Touch Update Now and touch ConfirmScanning Troubleshooting Workflow ScanningSystem Administrator Guide Configuring Scan to Home Scanning to a User’s Home FolderScanning System Administrator GuideNotes Scanning •Embedded Fax on page •Server Fax on page Fax8This chapter includes •Internet Fax on pageEnabling Embedded Fax Configuring Embedded Fax SettingsEmbedded Fax •Configuring Embedded Fax Settings on pageNotes Setting Fax DefaultsSetting Incoming Fax Defaults 4.Touch Secure Receive Enabling or Disabling the Secure Fax FeatureSelecting Default Paper Settings Printing or Clearing Secure FaxesSetting Transmission Defaults Deleting a Fax Mailbox Fax MailboxesEditing a Fax Mailbox Local Mailbox Storing a Fax in a MailboxPrinting or Deleting Stored Faxes 3.Touch Store to Local MailboxPrinting a Fax Report Fax ReportsSetting Up Fax Reports Deleting Sent Fax Jobs from Memory Chain DialingFax Polling Storing a Fax for Remote PollingPolling a Remote Fax Remote PollingPrinting and Deleting Stored Faxes 2.Touch Fax Options, then touch Remote PollingDefining Mailbox and Polling Policies Troubleshooting Embedded FaxTesting the Fax Connection Page Configure a Server Fax Filing Repository Server FaxConfigure a Fax Repository using SMB Configure a Fax Repository using HTTP/HTTPSConfigure a Fax Repository using Netware Configure Server Fax Default SettingsConfigure a Fax Repository using SMTP Troubleshooting Server Fax NotesConfiguring Default Internet Fax Settings Internet FaxFiling Options Configuring Internet Fax Receive SettingsInternet Fax Image Settings Troubleshooting Internet Fax Internet Fax AddressesAdding a Fax Recipient LAN FaxSending a LAN Fax Adding a Recipient from a Personal Phonebook9.Select Options from the Cover Sheet Image menu Setting up a Cover SheetSetting LAN Fax Options 1.Click Preferences Editing the PhonebookSetting up Phonebook Preferences Personal Phonebook•Network Accounting on page Accounting9•Xerox Standard Accounting on page •Enabling Accounting in Print Drivers on pageCreating a Group Account Xerox Standard AccountingEnabling Xerox Standard Accounting Creating a General Account NotesAccounts Resetting Usage LimitsMaximum Usage Limits 3.Click Add AccountPrinting a Report 2.Click Generate ReportEnabling and Configuring Network Accounting Network AccountingTroubleshooting Network Accounting Enabling Accounting in Print Drivers Enabling Accounting in a Windows Print Driver•SMart eSolutions and Billing Information on page Administrator Tools•Energy Saving Settings on page •Monitoring Alerts and Status on pageMonitoring Alerts and Status AlertsNotes Local UI AlertsLow Supply Warning •Standby Mode to Low Power Mode Energy Saving Settings2.Touch Device Settings > General > Energy Saver •Low Power Mode to Sleep ModeSystem Time Out Touch Screen SettingsSetting the Default Touch Screen View Restarting the Printer from the Control Panel Taking the Printer OfflineRestarting the Printer in CentreWare IS Administrator Tools 7.Touch Reset. Notes System Administrator GuideNotes SMart eSolutions and Billing InformationSMart eSolutions Meter Assistant View Usage and Billing InformationMaintenance Assistant Supplies Assistant2.Click Refresh to update the page Billing InformationCloning Creating a Clone File2.Click I Have A Cloning File Installing a Clone FileNotes Address Books Internet Fax and Email Address BookMapping the Address Book Fax Address BookLAN Fax Address Book Font Management Utility Downloading a Network Log from CentreWare IS Network LogsDownloading a Network Log to a USB Memory Stick NotesCustomizing Printer Contact Information Updating the Printer Software ManualAuto Upgrade Using a USB Memory StickAdministrator Tools •Xerox Extensible Interface Platform EIP on page Customization andExpansion •Auxiliary Interface Kit on pageEnabling Extensible Services Xerox Extensible Interface Platform EIPAuxiliary Interface Kit 3.Touch Auxiliary AccessCustomization and Expansion Audit Log Event Identification NumbersEvent Identification Number Audit Log Event Identification NumbersDescription Audit Log Event Identification Numbers DescriptionEvent Identification Number Audit Log Event Identification Numbers Index NumericsPage Page Page Page Page Page Index