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Xerox 6400 manual Internet Fax Addresses, Troubleshooting Internet Fax

Models: 6400

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Fax

Internet Fax Addresses

You can store Internet Fax email addresses in the printer’s internal address book or you can configure the printer to reference a network LDAP directory. To configure LDAP settings, see LDAP on page 37. To add Internet Fax addresses to the Address book, see Internet Fax and Email Address Book on

page 161.

Troubleshooting Internet Fax

If you are experiencing problems with sending an Internet Fax, first verify that the printer is connected on the network and functioning as a printer by performing the following activities:

Note: Configure your printer on the network or resolve any networking issues before attempting to use the Internet Fax feature.

1.Verify the printer is installed and functioning on the network. For details, see Initial Setup at the Control Panel on page 15.

2.Verify TCP/IP is enabled. For details, see Enabling TCP/IP on page 22.

3.Ensure SMTP is enabled.

4.Verify that the SMTP Server Address is correct and that the TCP/IP Domain Name, host name, and DNS settings are properly configured.

5.Verify the POP3 Server Address is correct.

See also: For more help, see the Online Support Assistant at www.xerox.com/office/WC6400support.

WorkCentre 6400 Multifunction Printer	137
System Administrator Guide

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Xerox 6400 manual Internet Fax Addresses, Troubleshooting Internet Fax

Contents

Português Guia de Administração do Sistema Español Guía del administrador del sistemaXerox WorkCentre Xerox WorkCentreSGI IRIX is a trademark of Silicon Graphics, Inc 3 Network Configuration 2 Initial Setup1 Introduction ContentsContents 4 Security6 Managing Copy Functions 5 Printing8 Fax 7 Scanning9 Accounting 10 Administrator ToolsIndex 11 Customization and ExpansionA Audit Log Event Identification Numbers •More Information on page Introduction1This chapter includes •Overview on page Overview Configuration StepsInformation More InformationSource Click Status > Information Pages in CenterWare ISIntroduction •Initial Setup at the Control Panel on page Initial Setup•Initial Setup in CentreWare IS on page This chapter includesPhysical Connection The Installation Wizard Initial Setup at the Control PanelQuick Setup Home Configuration Report3.Touch Ethernet Physical Media Assigning a Network AddressAccessing CentreWare IS Initial Setup in CentreWare ISChanging the System Administrator Password Locking or Unlocking the PrinterUsing the Configuration Overview Page Accessing the Configuration ReportAssigning a Name and Location to the Printer Disabling the Configuration Report at StartupViewing Services on the Control Panel Enabling ServicesInitial Setup •Raw TCP/IP Printing on page Network Configuration•Proxy Server on page •AppleTalk on pageTCP/IP Configuring TCP/IP Settings at the Control PanelEnabling TCP/IP NotesConfiguring Dynamic Address Settings Configuring TCP/IP Settings in CentreWare ISConfiguring DNS/DDNS Settings Configuring Settings for IPv4Notes Configuring IP Settings for IPv6Notes Default DHCP SettingsNotes Manual Address Options DNS Configuration for IPv6Page Editing SNMP v1/v2c Properties Configuring SNMPSNMP SNMP Advanced Settings Editing SNMP v3 SettingsAdding IP Trap Destination Addresses NotesAdding IPX Trap Destination Addresses SSDP Notes LPR/LPDEnabling LPR/LPD Advanced Settings Basic SettingsRaw TCP/IP Printing Notes5.Miscellaneous 3.Backchannel Data4.Banner Page Printing SMTP Configuring SMTP Server Settings8.Click Apply LDAP Configuring LDAP/LDAPS Server SettingsDefining User Mappings Configuring Contexts for LDAP•User Roles Access Setup on page Configuring Authorization Access by Groups•Device Access Setup on page •Service Access Setup on pageFeature Access Setup Service Access SetupNotes Configuring Filters for LDAPPOP3 Enabling HTTP Configuring HTTP SettingsHTTP 2.Under HTTP Proxy Server, select Enabled Proxy ServerPage Enabling AppleTalk on the printer AppleTalkNetWare Configuring NetWare SettingsNetWare Directory Services NDS Bindery SettingsMicrosoft Networking Configuring Microsoft NetworkingConfiguring WINS Notes Enabling WSDNotes 4.Click Apply Network Configuration •Setting up Access Rights on page Security4•Controlling Access to Tools and Features on page •PostScript Passwords on pageOverview Setting up Access RightsSpecifying Password Requirements Local AuthenticationPersonalization User InformationSetting up Network Authentication Network AuthenticationSetting Up Local Authentication 6.Click Save 2.Under Authentication Type, select NDS Novell Authentication Using a Card Reader System Manually Configuring Control Panel Authentication Controlling Access for All Users Controlling Access to Tools and FeaturesDigital Certificates Installing a Digital CertificateDownloading the Generic Xerox CA Managing Trusted Certificate AuthoritiesCreating a Request Security 3.Select Save Target AsNotes Secure HTTP SSLEnabling Secure HTTP SSL Enabling IPsec IPsecManaging Actions NotesInternet Key Exchange Settings Manual Keying Settings4.In the Security Parameter Index: IN field •NoneNotes Editing or Deleting an ActionManaging Host Groups Managing Protocol GroupsCreating a New Protocol Group Editing or Deleting a Protocol GroupEditing or Deleting a Host Group Managing Security PoliciesDefining a Security Policy Prioritizing a Security PolicyAt the Control Panel Enabling and Configuring802.1X 6.Enable Save to save new password 2.Under Protocol, select EnableIn CentreWare IS 1.Click Properties >Stored Data Encryption Scheduling Routine Deletion of Image Data Overwriting Image DataManually Deleting Image Data •Fax Dial Directories •Fax Mailbox contents •Jobs stored by the Scan to Mailbox serviceSystem Administrator Guide 6.Click ApplyPostScript Passwords Editing or Deleting IP Filter Rules IP FilteringCreating an IP Filter Rule Arranging the Execution Order of IP Filter Rules Enabling Audit Log Audit LogSaving an Audit Log Interpreting the Audit LogSecurity •Completion Status•Saving and Reprinting Jobs on page Printing5•Managing Banner Sheet Printing Options on page •UNIX, Linux, and AS/400 Printing on pageCreating and Managing Saved Jobs Folders Enabling the Reprint Saved Jobs FeatureSaving and Reprinting Jobs Saving and Printing a Job in CentreWare IS Saving and Printing JobsSaving a Job from Your Computer Restoring Saved Jobs Backing up Saved Jobs8.Type a Password and Retype Password 9.Enable Select to Save New PasswordPrinting System Administrator GuideEnabling Banner Sheet Printing in CentreWare IS Managing Banner Sheet Printing OptionsEnabling Banner Sheet Printing for LPR Print Jobs Notes4.Click the Advanced tab System Administrator Guide5.Click to expand the Paper/Output option 7.Click OKInstalling XSUS Xerox Services for UNIX Systems XSUSUNIX, Linux, and AS/400 Printing Supported Printing ModelsLaunch XSUS Perform the Installation ProcedureDownload the Files Installing the Xerox PPD on the workstation Printing from a Linux WorkstationAS/400 System Administrator Guide Installing the WSCO and Setting up Print QueuesNotes PrintingPrinting Functions Managing Copy•Specifying Default Copy Settings on page •Creating Copy Feature Presets on page3.Touch Copy Service Settings Specifying Default Copy Settings4.Touch Feature Defaults 6.Touch Save Defaults2.Touch Service Settings Changing the Reading Order3.Touch Copy Service Settings 4.Touch Reading Order OptionsImage Shift Presets Creating Copy Feature PresetsEdge Erase Presets 1.Touch Reduce/Enlarge Presets Reduce/Enlarge PresetsManaging Copy Functions •Scanning to a Folder on the Printer on page Scanning7•Scanning to an Email Address on page •Workflow Scanning on pageEnabling or Disabling Scan to Mailbox Setting Scan PoliciesScanning to a Folder on the Printer Deleting Scanned Files Managing Folders and Scanned FilesCreating and Editing a Folder Delete Scan Folders Managing Folder PasswordsNotes Monitoring CapacityTroubleshooting Scan to Email Editing Default Scan SettingsScanning to an Email Address Managing the Email Address BookScanning System Administrator GuideWorkflow Scanning Configuring Workflow ScanningConfiguring File Repository Settings NetWare NCP Page CGI Scripts HTTP/HTTPSConfiguring HTTP/HTTPS File Repository Settings Adding a File Destination Configuring the Default TemplateAdding a Fax Destination Adding Document Management FieldsConfiguring Workflow Scanning General Settings Configuring Template Pool Repository Settings Setting Scanned Image File Naming Conventions2.Touch the Advanced Settings tab Configuring a Validation Server3.Touch Update Templates 4.Touch Update Now and touch ConfirmScanning Troubleshooting Workflow ScanningSystem Administrator Guide Scanning to a User’s Home Folder Configuring Scan to HomeScanning System Administrator GuideNotes Scanning This chapter includes Fax8•Embedded Fax on page •Server Fax on page •Internet Fax on pageEmbedded Fax Configuring Embedded Fax SettingsEnabling Embedded Fax •Configuring Embedded Fax Settings on pageNotes Setting Fax DefaultsSetting Incoming Fax Defaults Selecting Default Paper Settings Enabling or Disabling the Secure Fax Feature4.Touch Secure Receive Printing or Clearing Secure FaxesSetting Transmission Defaults Deleting a Fax Mailbox Fax MailboxesEditing a Fax Mailbox Printing or Deleting Stored Faxes Storing a Fax in a MailboxLocal Mailbox 3.Touch Store to Local MailboxPrinting a Fax Report Fax ReportsSetting Up Fax Reports Fax Polling Chain DialingDeleting Sent Fax Jobs from Memory Storing a Fax for Remote PollingPrinting and Deleting Stored Faxes Remote PollingPolling a Remote Fax 2.Touch Fax Options, then touch Remote PollingDefining Mailbox and Polling Policies Troubleshooting Embedded FaxTesting the Fax Connection Page Server Fax Configure a Server Fax Filing RepositoryConfigure a Fax Repository using HTTP/HTTPS Configure a Fax Repository using SMBConfigure a Fax Repository using Netware Configure Server Fax Default SettingsConfigure a Fax Repository using SMTP Notes Troubleshooting Server FaxInternet Fax Configuring Default Internet Fax SettingsFiling Options Configuring Internet Fax Receive SettingsInternet Fax Image Settings Internet Fax Addresses Troubleshooting Internet FaxSending a LAN Fax LAN FaxAdding a Fax Recipient Adding a Recipient from a Personal Phonebook9.Select Options from the Cover Sheet Image menu Setting up a Cover SheetSetting LAN Fax Options Setting up Phonebook Preferences Editing the Phonebook1.Click Preferences Personal Phonebook•Xerox Standard Accounting on page Accounting9•Network Accounting on page •Enabling Accounting in Print Drivers on pageCreating a Group Account Xerox Standard AccountingEnabling Xerox Standard Accounting Notes Creating a General AccountMaximum Usage Limits Resetting Usage LimitsAccounts 3.Click Add Account2.Click Generate Report Printing a ReportNetwork Accounting Enabling and Configuring Network AccountingTroubleshooting Network Accounting Enabling Accounting in a Windows Print Driver Enabling Accounting in Print Drivers•Energy Saving Settings on page Administrator Tools•SMart eSolutions and Billing Information on page •Monitoring Alerts and Status on pageAlerts Monitoring Alerts and StatusNotes Local UI AlertsLow Supply Warning 2.Touch Device Settings > General > Energy Saver Energy Saving Settings•Standby Mode to Low Power Mode •Low Power Mode to Sleep ModeSystem Time Out Touch Screen SettingsSetting the Default Touch Screen View Restarting the Printer from the Control Panel Taking the Printer OfflineRestarting the Printer in CentreWare IS System Administrator Guide Administrator Tools 7.Touch Reset. NotesNotes SMart eSolutions and Billing InformationSMart eSolutions Maintenance Assistant View Usage and Billing InformationMeter Assistant Supplies AssistantBilling Information 2.Click Refresh to update the pageCreating a Clone File Cloning2.Click I Have A Cloning File Installing a Clone FileNotes Internet Fax and Email Address Book Address BooksMapping the Address Book Fax Address BookLAN Fax Address Book Font Management Utility Downloading a Network Log to a USB Memory Stick Network LogsDownloading a Network Log from CentreWare IS NotesCustomizing Printer Contact Information Manual Updating the Printer SoftwareUsing a USB Memory Stick Auto UpgradeAdministrator Tools Expansion Customization and•Xerox Extensible Interface Platform EIP on page •Auxiliary Interface Kit on pageXerox Extensible Interface Platform EIP Enabling Extensible Services3.Touch Auxiliary Access Auxiliary Interface KitCustomization and Expansion Identification Numbers Audit Log EventEvent Identification Number Audit Log Event Identification NumbersDescription Audit Log Event Identification Numbers DescriptionEvent Identification Number Audit Log Event Identification Numbers Numerics IndexPage Page Page Page Page Page Index