12. Troubleshooting

This chapter directs you to basic troubleshooting information. This troubleshooting information is found in the online Help (Advanced Scanning/Help menu/Troubleshooting). The online Help provides step-by-step instructions for troubleshooting and fixing various problems.

Image quality problems

Image quality problems may include:

The output image has lines, streaks or other artifacts:

Output image has a dark line, white narrow streak(s), or a distinct edge not present in the original

Output image is dark, a "Negative Compression Fault" occurs, or the image appears broken up

Images or text from the back side of the page shows through on the output image

Output image has spots or specks

Output image has hole punch marks

The output image is distorted in some way

Output image is skewed, stretched, or distorted

Output images are inconsistent, despite using the same scan settings

Output image is posterized (light to dark transitions are choppy)

Output image seems artificial, or areas around objects in the image seem to glow

Diagonal edges and other fine details look jagged

Output image is blotchy in areas of smooth gradation

For specific information and step-by-step instructions go to the online Help: From the Advanced Scanning dialog box, select Troubleshooting from the Help menu drop-down list. The online Help dialog box opens; click on the Image Quality Problems link.

DocuColor 8000/7000 Operator Manual

12-1

Page 185
Image 185
Xerox 701P44148 manual Troubleshooting, Image quality problems