Scan to E-mail Setup

Scan to E-mail Troubleshooting

For internal corporate mail servers, substitute the word "Corporate" for "ISP" in the following troubleshooting table.

Symptom

Possible Cause

Resolution/Validation

 

 

 

 

 

 

SMTP error at

Incorrect Mail Server of Host

Validate that the correct ISP mail server name has

multifunction

Name

been entered in the SMTP Host Name field.

machine

 

 

 

 

 

 

Incorrect settings in Microsoft

Verify that you can access the ISP mail server

 

Outlook Express

from within Microsoft Outlook Express and that all

 

 

settings are correct.

 

 

 

 

Incorrect multifunction machine

Verify that the machine is using the correct e-mail

 

e-mail address entered

address in the From: field. The E-mail address

 

 

must match what the ISP’s mail server is

 

 

expecting.

 

 

 

 

ISP requires SMTP

Check with your ISP to determine if this is a

 

authentication to their mail server

requirement. If so, enable SMTP authentication for

 

 

the multifunction machine via CentreWare Internet

 

 

Services.

ISP does not allow mail on the standard port number 25

Check with your ISP to determine if this is a problem. Ask if they can accept mail on another port number. If so, change the SMTP port number for the multifunction machine via CentreWare Internet Services.

ISP requires login to the e-mail account via Microsoft Outlook Express before allowing mail to be sent

Check with your ISP to determine if this is a requirement. If so, login to the Microsoft Outlook Express account, and then try sending the e-mail. If this is successful, you can set Outlook Express to check e-mail every 5 or 10 minutes for the multifunction machine’s e-mail account.

Xerox WorkCentre 7232/7242 System Administration Guide

141

Page 141
Image 141
Xerox 7242, 7232 manual Scan to E-mail Troubleshooting, Symptom Possible Cause Resolution/Validation

7232, 7242 specifications

The Xerox 7232 and Xerox 7242 are multifunctional printers that have garnered attention for their reliability, efficiency, and advanced features, making them suitable for various business environments. Both models are part of Xerox's Color Qube series, which utilizes solid ink technology, standing out from traditional laser printers.

One of the hallmark features of the Xerox 7232 and 7242 is their exceptional print quality. Capable of producing high-resolution color documents, these printers utilize solid ink sticks, which melt and adhere to the paper, resulting in vibrant colors and sharp details. The high-quality output is ideal for marketing materials, presentations, and professional documents.

In terms of performance, the Xerox 7232 offers a print speed of up to 32 pages per minute (ppm) for black and white documents and 32 ppm for color documents. The Xerox 7242 enhances this capability with a faster output of up to 42 ppm in both black and white and color. This efficiency minimizes wait times and supports higher productivity in busy office settings.

Both models feature robust scanning capabilities, with the ability to scan documents at impressive speeds. They provide options for dual-sided scanning, which not only enhances efficiency but also contributes to environmentally friendly practices by reducing paper usage. Users can easily convert printed materials into digital formats, enabling streamlined document management and sharing.

Another significant aspect of the Xerox 7232 and 7242 is their comprehensive connectivity options. These printers support various network protocols, allowing seamless integration into existing IT infrastructures. They are compatible with mobile printing solutions, enabling users to print directly from smartphones and tablets, adding to the convenience and accessibility of these machines.

The user interface of both models is designed for ease of use. A color touchscreen display provides intuitive navigation through the printer's features and settings. This user-friendly approach simplifies everyday tasks, allowing staff to operate the printers with minimal training.

In addition to their operational features, the Xerox 7232 and 7242 are designed with sustainability in mind. The solid ink technology significantly reduces waste compared to traditional toner cartridges, making them an environmentally responsible choice for businesses looking to minimize their ecological footprint.

Overall, the Xerox 7232 and 7242 multifunction printers combine advanced technology, superior print quality, and sustainability, making them excellent choices for businesses aiming to enhance their document processing capabilities.