Troubleshooting

Problem

Cause

Remedy

See

page

 

 

 

No picture.

Your video monitor is connected to one of

Set “Analog ` Analog” to “Conversion” or connect

99

 

the analog video output jacks of this unit

your source components in the same way as you

 

 

and the picture is input at different types

connect your video monitor to this unit.

 

 

of video jacks.

 

 

 

 

 

 

 

1080p-resolution analog video signals are

Connect your video monitor to the COMPONENT

23

 

only output at the COMPONENT VIDEO

VIDEO MONITOR jacks.

 

 

MONITOR OUT jacks.

 

 

 

 

 

 

 

480p-, 576p-, 1080i- and 720p-resolution

Connect your video monitor to the HDMI OUT or

 

video signals cannot be output at the S

COMPONENT VIDEO MONITOR OUT jacks.

 

 

VIDEO and VIDEO MONITOR OUT

 

 

 

jacks.

 

 

 

 

 

 

 

This unit outputs the video signals not

Select “VIDEO” in “INITIALIZE” to reset the video

131

 

supported by the video monitor connected

parameters.

 

 

to the HDMI OUT jack.

 

 

 

Set “MONITOR CHECK” to “YES”.

132

 

 

 

 

 

 

 

PURE DIRECT mode is active.

Turn off the PURE DIRECT mode.

54

 

 

 

 

 

 

Set “Pure Direct” to “Audio + Video”.

98

 

 

 

 

 

Non-standard video signals are input.

 

 

 

 

 

 

Short message

“Short Message” is set to “Off”.

Set “Short Message” to “On”.

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displays do not

 

 

 

appear on the video

 

 

 

monitor.

 

 

 

 

 

 

 

The sound suddenly

The protection circuitry has been activated

Check that the speaker impedance setting is correct.

31, 130

goes off.

because of a short circuit, etc.

 

 

Check that the speaker wires are not touching each

 

 

 

 

other and then turn this unit back on.

 

 

 

 

 

 

The sleep timer has turned off this unit.

Turn on this unit, and play the source again.

 

 

 

 

Sound is heard from

Incorrect cable connections.

Connect the cables properly. If the problem persists,

17

the speaker on one

 

the cables may be defective.

 

side only.

 

 

 

The speaker level settings are incorrect.

Adjust “Level” settings.

94

 

 

 

 

 

Only the center

When playing a monaural source with a

 

 

speaker outputs

CINEMA DSP program, the source signal

 

 

substantial sound.

is directed to the center channel, and the

 

 

 

front and surround speakers output effect

 

 

 

sounds.

 

 

 

 

 

 

No sound is heard

“Center” in “Configuration” is set to

Set “Center” to “Small” or “Large”.

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from the center

“None”.

 

 

speaker.

 

 

 

 

 

 

 

No sound is heard

This unit is in the “STRAIGHT” mode.

Press NSTRAIGHT to turn off the “STRAIGHT”

52

from the presence

 

mode.

 

speakers.

 

 

 

 

 

 

You are using a source or program combination that does not output sound from all channels.

Try another sound field program.

42

No sound is heard

“Surround” in “Configuration” is set to

Set “Surround” to “Small” or “Large”.

93

from the surround

“None”.

 

 

speakers.

 

 

 

This unit is in the “STRAIGHT” mode

Press NSTRAIGHT to turn off the “STRAIGHT”

52

 

 

and a monaural source is being played

mode.

 

 

back.

 

 

 

 

 

 

 

The surround speakers are connected to

Connect the surround speakers to the SURROUND

52

 

the SURROUND BACK speaker

speaker terminals.

 

 

terminals.

 

 

 

 

 

 

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