Troubleshooting

■ HDMI

 

 

 

 

 

 

 

Problem

Cause

Remedy

See

page

 

 

 

No picture or sound. The number of the connected HDMI

Reduce the number of the connected HDMI

—

 

components is over the limit.

components.

 

 

 

 

 

 

HDCP authentication failed.

Check that the connected HDMI components support

—

 

 

the HDCP copy protection standards.

 

 

 

 

 

■Tuner (FM/AM)

 

Problem

Cause

Remedy

See

 

page

 

 

 

 

 

FM stereo reception is

The characteristics of FM stereo

Check the antenna connections.

29

 

noisy.

broadcasts may cause this problem

 

 

 

Try using a high-quality directional FM

—

 

 

when the transmitter is too far away or

 

 

the antenna input is poor.

antenna.

 

 

 

 

Use the manual tuning method.

56

 

 

 

 

 

 

There is distortion, and

There is multi-path interference.

Adjust the antenna position to eliminate

—

 

clear reception cannot

 

multi-path interference.

 

FM

be obtained even with a

 

 

 

good FM antenna.

 

 

 

 

 

 

 

 

 

 

 

 

 

The desired station

The signal is too weak.

Use a high-quality directional FM antenna.

—

 

cannot be tuned into

 

 

 

 

 

Use the manual tuning method.

56

 

with the automatic

 

 

tuning method.

 

 

 

 

 

 

 

 

 

Previously preset

This unit has been disconnected for a

Preset the stations again.

57

 

stations can no longer

long period.

 

 

 

be tuned into.

 

 

 

 

 

 

 

 

 

The desired station

The signal is weak or the antenna

Tighten the AM loop antenna connections

29

 

cannot be tuned into

connections are loose.

and orient it for the best reception.

 

 

with the automatic

 

 

 

 

 

Use the manual tuning method.

56

 

tuning method.

 

 

 

 

 

 

 

There are continuous

Supplied AM loop antenna is not

Connect the AM loop antenna correctly even

29

AM

crackling and hissing

connected.

if you use an outdoor antenna.

 

noises.

 

 

 

 

Noises can result from lightning,

Use an outdoor antenna and a ground wire.

29

 

 

 

 

fluorescent lamps, motors, thermostats

This will help somewhat, but it is difficult to

 

 

 

and other electrical equipment.

eliminate all noise.

 

 

 

 

 

 

 

There are buzzing and

A TV set is being used nearby.

Move this unit away from the TV set.

—

 

whining noises.

 

 

 

 

 

 

 

 

■HD Radio (U.S.A. model only)

Problem

Cause

Remedy

See

page

 

 

 

This unit cannot

The radio station provides analog FM/

Select other radio stations that provides the HD

56

receive the HD Radio

AM radio service only.

Radio service.

 

signals of the

 

 

 

The signal is too weak.

Adjust the antenna position.

—

selected radio

station.

 

Use a high-quality FM/AM antenna.

—

 

 

 

 

 

 

This unit cannot

The radio station provides an audio

 

 

select other audio

program only.

 

 

programs than the

 

 

 

main program.

 

 

 

 

 

 

 

HD Radio information

The radio station does not provide the

 

 

does not appear.

information.

 

 

 

 

 

 

INFORMATION

ADDITIONAL

 

 

137 En