Troubleshooting
■XM Satellite RadioIf an operation takes longer than usual or an error occurs, one of the following messages may appear in the front panel display. In this case, read the cause and follow the corresponding remedies.
Status message | Cause | Remedy | See | |
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CHECK XM TUNER | The XM | Confirm the XM | ||
| the XM | dock and check the XM |
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| XM | cable is connected to this unit. |
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| connected to this unit. |
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CHECK ANTENNA | The XM antenna is not connected to the | Check that the XM antenna is securely connected to | ||
| XM | the XM |
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| antenna cable has become damaged. | antenna cable for damage. Replace the XM antenna |
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| if the cable is damaged. |
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LOADING | The XM | This message should disappear in a few seconds in | ||
| program information from the XM | good signal conditions. If you see this message often, |
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| satellite signal. This message can also | reposition the XM antenna to get better signal |
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| occur in weak XM signal conditions. | reception. Use the “ANTENNA INFO” information |
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| Note that this unit may not respond to | in the front panel display or “XM Information” |
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| some operations while this message is | screen in the video monitor to check the antenna |
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| displayed. | reception level. |
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NO SIGNAL | The XM | Check for antenna obstructions and reposition the | ||
| XM satellite signal. Something may be | XM antenna to get better signal reception. Use the |
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| blocking the XM antenna’s view of the | “ANTENNA INFO” information in the front panel |
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| satellites or the antenna is not properly | display or “XM Information” screen in the video |
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| aimed. | monitor to check the antenna reception level. See |
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| instructions supplied with the XM |
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| Dock for antenna installation information. |
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CH OFF AIR | The XM channel you selected is not | Check back at a later time; in the meantime, select | — | |
| currently broadcasting. | another channel. |
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CH UNAUTH | You may be attempting to tune to an XM | Consult the latest channel guide at | ||
| channel that is blocked or that you cannot | http://www.xmradio.com/ (US residents) and |
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| receive with your XM subscription | http://www.xmradio.ca/ (Canadian residents) for the |
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| package. | current list of channels. For information on receiving |
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| this channel, visit http://www.xmradio.com/ (US |
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| residents) and http://www.xmradio.ca/ (Canadian |
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| residents) or contact XM Satellite Radio at |
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| (Canadian residents). |
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CH UNAVAIL | The selected channel is not available. The |
| channel may have been reassigned to a |
| different channel number. This message |
| may occur initially with a new XM Mini- |
| Tuner or an XM |
| received XM’s signal for an extended |
| period. |
Consult the latest channel guide at | — |
http://www.xmradio.com/ (US residents) and |
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http://www.xmradio.ca/ (Canadian residents) for the |
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current list of channels. For cases of a new XM Mini- |
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Tuner or an XM |
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XM’s signal for an extended period, allow the XM |
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least 5 minutes and then try to select the channel |
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again. |
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UPGRADE XM | The connected XM | Use the XM | — |
TUNER | incompatible with this unit. | Rev 4x. |
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- - - - | No artist name or song title is available | No action required. | — |
| for this selection. |
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