M-9 "16 TONER EMPTY " is displayed

Possible cause

Step

Check

Result

Remedy

 

 

 

 

 

EP-ED cartridge

1

Take the EP-ED cartridge out of the printer

Yes

The problem was caused by

 

 

and rock it to distribute the toner evenly.

 

toner onesided due to too

 

 

When the cartridge is returned to the printer,

 

little toner remaining.

 

 

does the LCD show "00 READY"?

 

Prepare to replace the new

 

 

 

 

cartridge.

 

 

 

 

 

High-voltage

2

Are the developing bias or the toner sensor

Yes

Clean the electrode.

electrode

 

electrode of the high-voltage power supply PCB

 

 

 

 

assy dirty?

 

 

 

 

 

 

 

High-voltage

3

Is the voltage of P4-13 in high-voltage power

Yes

Replace the high-voltage

power supply

 

supply PCB connector higher than that of P4-11,

 

power supply PCB assy.

PCB

 

when the EP-ED cartridge which is full with toner

 

 

 

 

is installed?

 

 

 

 

 

 

 

HV harness

4

Is the voltage of P6-13 in the main PCB

Yes

Replace the HV harness.

 

 

connector higher than that of P6-11?

 

 

Main PCB

 

 

 

 

 

 

No

Replace the main PCB assy.

 

 

 

 

 

 

 

 

M-10

"13 JAM XXXXXX" is not displayed even if a paper jam has occured

(or is displayed even if a paper jam has not occurred) XXXXXX is TRAYS/INSIDE/REAR/DUPLEX.

Possible cause

Step

Check

Result

Remedy

 

 

 

 

 

Actuator

1

Does the actuator of the paper delivery sensor

No

Reassemble or replace the

 

 

or the registration sensor operate smoothly?

 

paper delivery actuator and

 

 

 

 

regist sensor actuator.

 

 

 

 

 

Paper delivery

2

Does the voltage of P2-1 in the fixing PCB

No

Replace the fixing PCB assy

sensor

 

connector rise from 0V to 5V when the eject

 

or the paper feed/size-sw PCB

Regist sensor

 

sensor is covered, or the voltage of P5-5 in

 

assy.

 

 

the paper feeder PCB connector rise from

 

 

 

 

0V to 5V when the registration sensor is

 

 

 

 

covered?

 

 

 

 

 

 

 

Fuser harness

3

Does the voltage of P11-1 in the main PCB

No

Replace the fuser harness

Feed flat cable

 

connector rise from 0V to 5V when the eject

 

or the feed flat cable.

 

 

sensor is covered, or the voltage of P3-5 in

 

 

 

 

Yes

Replace the main PCB assy.

 

 

the main PCB connector rise from 0V to 5V?

 

 

 

 

 

VI - 14

Page 91
Image 91
Brother HL-1260 service manual Toner Empty is displayed