CHAPTER 7 TROUBLESHOOTING

CHAPTER 7

TROUBLE SHOOTING

TROUBLESHOOTING

If any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the corresponding message to alert you. Take the appropriate action, referring to the following tables. If you cannot clear the problem, consult the dealer where you purchased the printer. Inform the dealer of the message number for quick troubleshooting.

Operator Call Messages

Operator Call Message

Meaning

Action

CHECK XXXXXXX

Check the paper tray.

Check the adjustment lever at

 

XXXXXXX is MP TRAY/

the bottom of the upper paper

 

TRAY 1/ TRAY 2.

cassette and adjust to the

 

 

correct setting in case of

 

 

CHECK TRAY 1.

 

 

See page 7-6.

 

 

Load a stack of paper into the

 

 

cassette.

12 COVER OPEN

The upper cover of the printer Close the cover. is open.

13 JAM XXXXXX

Paper is jammed in the printer.

XXXXXXis TRAYS/

INSIDE/ REAR/ DUPLEX.

Remove the jammed paper from the indicated area. See page 7-6.

14 NO CARTRIDGE

The toner cartridge is not

Install a toner cartridge.

 

installed in the printer.

 

XX NO CASSETTE

The paper cassette is not

Install the paper cassette.

 

installed. XX is T1/ T2.

 

16 TONER EMPTY

The printer has almost run out

 

of toner: you may print another

 

30 to 100 pages. (The ALARM

 

lamp lights at the same time.)

Remove the toner cartridge, rock it several times at 45°, and install it again. Or replace the toner cartridge with a new one.

XXLOAD PAPER

***** SIZE

The wrong size of paper was loaded in the paper cassette

XX.XX is MP/ T1/ T2.(The message appears alternately to show a particular size.)

Load the requested size of paper in the paper cassette, or load it on the manual feed tray and press the FORM FEED switch.

7–1

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Brother HL-1260 service manual Troubleshooting, Operator Call Messages