82-9
Cisco ASA 5500 Series Configuration Guide using the CLI
Chapter82 Troubleshooting
Performing Password Recovery
Disabling Password Recovery, page82-10
Resetting the Password on the SSM Hardware Module, page82-11
Recovering Passwords for the ASA
To recover passwords for the ASA, perform the following steps:
Step1 Connect to the ASA console port according to the instructions in “Accessing the Appliance
Command-Line Interface” section on page2-1.
Step2 Power off the ASA, and then power it on.
Step3 After startup, press the Escape key when you are prompted to enter ROMMON mode.
Step4 To update the configuration register value, enter the following command:
rommon #1> confreg 0x41
Update Config Register (0x41) in NVRAM...
Step5 To set the ASA to ignore the startup configuration, enter the following command:
rommon #1> confreg
The ASA displays the current configuration register value, and asks whether you want to change it:
Current Configuration Register: 0x00000041
Configuration Summary:
boot default image from Flash
ignore system configuration
Do you wish to change this configuration? y/n [n]: y
Step6 Record the current configuration register value, so you can restore it later.
Step7 At the prompt, enter Y to change the value.
The ASA prompts you for new values.
Step8 Accept the default values for all settings. At the prompt, enter Y.
Step9 Reload the ASA by entering the following command:
rommon #2> boot
Launching BootLoader...
Boot configuration file contains 1 entry.
Loading disk0:/asa800-226-k8.bin... Booting...Loading...
The ASA loads the default configuration instead of the startup configuration.
Step10 Access the privilegedEXEC mode by entering the following command:
hostname# enable
Step11 When prompted for the password, press Enter.
The password is blank.
Step12 Load the startup configuration by entering the following command:
hostname# copy startup-config running-config
Step13 Access the global configuration mode by entering the following command:
hostname# configure terminal