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Cisco Systems IE200016TCB, IE20004TSB, IE20004TSL Finding the Switch Serial Number

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Cisco IE 2000 Switch Hardware Installation Guide

OL-25818-04

Chapter3 Troubleshooting

Finding the Switch Serial Number

Finding the Switch Serial Number

If you contact Cisco Technical Assistance, you need to know the serial number of your switch. The serial

number is on the compliance label on the right-hand side of the switch. See Figure3-1. You can also use

the show version privileged EXEC command to obtain the switch serial number.

Figure3-1 Serial Number Location for the Cisco IE-2000 Switches

332705, 781-00736-01

SN: XXXNNNNXXXX

Contents

Main Page CONTENTS Page Page Page Preface Audience Purpose Conventions Related Publications Obtaining Documentation, Obtaining Support, and Security Guidelines Product Overview Switch Models Page Page Front Panel Page Page 10/100BASE-T Downlink Ports Power over Ethernet Ports 10/100BASE-T Uplink Ports 10/100/1000BASE-T Uplink Ports 100 Mb/s SFP Module Uplink Slots 100/1000 Mb/s SFP Module Uplink Slots Dual-Purpose Fast Ethernet Uplink Ports Dual-Purpose Gigabit Ethernet Uplink Ports SFP Modules Power Connectors PoE Power Connector Alarm Connector Management Ports LEDs Express Setup LED System LED USB-Mini Console LED Alarm LEDs Power Status LEDs Port Status LEDs Dual-Purpose Port LEDs PoE Status LED Flash Memory Card Page Rear Panel Management Options Network Configurations Switch Installation Preparing for Installation Warnings 2-2 2-3 Additional Information for Installation in a Hazardous Environment Hazardous Area Installation Warnings 2-4 Statement 1082 locations. North American Hazardous Location Approval EMC Environmental Conditions for Products Installed in the European Union Installation Guidelines Environment and Enclosure Guidelines General Guidelines Verifying Package Contents Installing or Removing the Flash Memory Card (Optional) Page Connecting to a Console Port RJ-45 Console Port USB Mini-Type B Console Port Page Connecting to Power Tools and Equipment Supported Power Supplies Installing the Power Converter on a DIN Rail, Wall, or Rack Adapter Grounding the Switch Page Page Connecting the Power Converter to an AC Power Source Preparing the AC Power Connection Connecting the AC Power Source to the Power Converter Connecting the Power Converter to a DC Power Source Wiring the DC Power Source Page Page 1 2 Page Attaching the Power Connectors to the Switch 1 2 3 4 Page Page Connecting Power to the Switch PoE DC-Input (Optional) 1 2 Applying Power to the Power Converter Running Boot Fast Powering On the Switch Verifying Boot Fast Disconnecting Power Installing the Switch Installing the Switch on a DIN Rail Removing the Switch from a DIN Rail Connecting Alarm Circuits Wiring the Protective Ground and DC Power for Alarm Circuits Wiring the External Alarms Page Page Attaching the Alarm Connector to the Switch Connecting Destination Ports Connecting to 10/100 and 10/100/1000 Ports Page Installing and Removing SFP Modules Installing SFP Modules into SFP Module Slots Removing SFP Modules from SFP Module Slots Connecting to SFP Modules Page Connecting to a Dual-Purpose Port Verifying Switch Operation Where to Go Next Page Troubleshooting Diagnosing Problems Switch Boot Fast Switch LEDs Switch Connections Bad or Damaged Cable Ethernet and Fiber-Optic Cables Link Status 10/100 and 10/100/1000 Port Connections SFP Module Interface Settings Ping End Device Spanning Tree Loops Switch Performance Speed, Duplex, and Autonegotiation Autonegotiation and Network Interface Cards Cabling Distance Resetting the Switch How to Recover Passwords Finding the Switch Serial Number A Technical Specifications Operating Temperature Specifications Technical Specifications Page Page Page Alarm Ratings Hazardous Locations Standards B Cable and Connectors Connector Specifications 10/100 Ports B-2 SFP Module Connectors Warning FigureB-2 Fiber-Optic SFP Module LC Connector Statement 1051 Dual-Purpose Ports Alarm Port Cables and Adapters SFP Module Cables Page Page B-7 Cable Pinouts Console Port Adapter Pinouts Page Page C Configuring the Switch with the CLI-Based Setup Program Accessing the CLI Through the Console Port Removing the USB Mini-Type B Console Port Cover RJ-45 Console Port Page USB Mini-Type B Console Port Installing the Cisco Microsoft Windows USB Device Driver Installing the Cisco Microsoft Windows XP USB Driver Installing the Cisco Microsoft Windows 2000 USB Driver Installing the Cisco Microsoft Windows Vista and Windows 7 USB Driver Uninstalling the Cisco Microsoft Windows USB Driver Uninstalling the Cisco Microsoft Windows XP and 2000 USB Driver Using the Add or Remove Programs Utility Using the Setup.exe Program Uninstalling the Cisco Microsoft Windows Vista and Windows 7 USB Driver Entering the Initial Configuration Information IP Settings Completing the Setup Program