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Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0
Chapter2 Alarm Troubleshooting
2.7.45 CTNEQPT-PBWORK
Step6 If the reporting traffic card is the active card in the protection group, complete the “Initiate an
ONS 15310-MA 1:1 Card Switch Command” procedure on page2-150. After you move traffic off the
active card, or if the reporting card is standby, continue with the following steps.
Step7 Complete the “Soft- or Hard-Reset an Ethernet or Electrical Card in CTC” procedure on page 2-153 for
the reporting card.
Caution Avoid soft-resetting multiple ONS15310-MA cards at one time; doing so might cause an unexpected
traffic hit.
For the LED behavior, see the “2.9.2 Typical Card LED Activity During Reset” section on page 2-147.
Step8 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green
ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step9 If the alarm does not clear, complete the “Remove and Reinsert (Reseat) a Card” procedure on
page 2-154 procedure for the standby Ethernet card.
Step10 Complete the “Initiate an ONS15310-MA 1:1 Card Switch Command” procedure on page 2-150 to
switch traffic back.
Step11 If the alarm does not clear, complete the “Physically Replace a Card” section on page2-154 procedure
for the reporting traffic card.
Step12 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
for more information or call Cisco TAC (1 800 553-2447) in order to report a Service-Affecting (SA)
problem.
2.7.45 CTNEQPT-PBWORK
Default Severity: Critical(CR), Service-Affecting (SA)
SONET Logical Object: EQPT
The Interconnection Equipment Failure Working 15310-CL-CTX or CTX2500 card Payload Bus alarm
indicates a failure in the main payload bus between the 15310-CL-CTX or CTX2500 card and the
reporting Ethernet card. The controller card and the Ethernet or electrical card are no longer
communicating.

Clear the CTNEQPT-PBWORK Alarm

Step1 If the alarm is reported against the 15310-CL-CTX or CTX2500 card, go to Step4. If the Ethernet or
electrical traffic card shows the CTNEEQPT-PBWORK alarm, complete the “Soft- or Hard-Reset an
Ethernet or Electrical Card in CTC” procedure on page 2-153 for the card.
Step2 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green
ACT LED indicates an active card.
Step3 If the alarm does not clear, complete the “Physically Replace a Card” procedure on page 2-154.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS15310-CL
or ONS 15310-MA.