Manuals / Brands / Computer Equipment / Switch / Cisco Systems / Computer Equipment / Switch

Cisco Systems ONS 15310-CL, ONS 15310-MA 1.8.4 Unsupported Platforms and Browsers, 1.8.5 Unable to Verify the IP Configuration of Your Windows PC

1 334

Download 334 pages, 4.73 Mb

1-47

Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0

Chapter1 General Troubleshooting

1.8.4 Unsupported Platforms and Browsers

Note JRE 1.4.2 and JRE 5.0 for Windows and Sun (Solaris, UNIX) is available on Software R7.0 product CDs.

1.8.4 Unsupported Platforms and Browsers

Software R7.0 does not support the following platforms:

•Windows 95

•Sun, Solaris, or UNIX 2.5

•Sun, Solaris, or UNIX 2.6

Software R7.0 does not support the following browsers and JREs:

•Netscape 4.73 for Windows.

•Netscape 4.76 on Sun, Solaris, or UNIX is not supported.

1.8.5 Unable to Verify the IP Configuration of Your Windows PC

Symptom When connecting your Windows PC to the ONS15310-CL or ONS 15310-MA, you are unable

to successfully ping the IP address of your Windows PC to verify the IP configuration.

Table 1 -2 describes the potential causes of the symptom and the solutions.

Verify the IP Configuration of Your Windows PC

Step1 Open a DOS command window by selecting Start > Run from the Start menu.

Step2 In the Open field, type command and then click OK. The DOS command window appears.

Step3 At the prompt in the DOS window (or Windows 98, NT, 2000, and XP), type ipconfig and press the

Enter key.

The Windows IP configuration information appears, including the IP address, subnet mask, and the

default gateway.

Step4 At the prompt in the DOS window, type ping followed by the IP address shown in the Windows IP

configuration information.

Step5 Press the Enter key to execute the command.

Table1-2 Unable to Verify the IP Configuration of Your Windows PC

Possible Problem Solution

The IP address is typed

incorrectly.

Verify that the IP address used to ping the Windows PC matches the IP

address displayed when the Windows IP Configuration information is

retrieved from the system.

Verify the IP configuration of your Windows PC, see the “Verify the IP

Configuration of Your Windows PC” procedure on page1-47.

If this procedure is unsuccessful, contact your network administrator for

instructions to correct the IP configuration of your Windows PC.

The IP configuration of

your Windows PC is not

properly set.

Contents

Main Page CONTENTS Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page About this Guide Revision History Document Objectives Audience Document Organization Related Documentation Document Conventions xxviii document. damage or loss of data. xxix xxx xxxi Page Obtaining Optical Networking Information Where to Find Safety and Warning Information Cisco Optical Networking Product Documentation CD-ROM Page General Troubleshooting 1.1 Network Troubleshooting Tests 1.1.1 Facility Loopback 1.1.2 Terminal Loopback 1.1.3 Hairpin Circuit 1.1.4 Cross-Connect Loopback 1.2 Identify Points of Failure on an Electrical Circuit Path 1.2.1 Perform a Facility Loopback on a Source-Node Port Create the Facility Loopback on the Source-Node Port Test the Facility Loopback Test the Electrical Cabling 1.2.2 Perform a Hairpin on a Source-Node Port Create the Hairpin on the Source-Node Port Page Test the Hairpin Circuit 1.2.3 Perform a Terminal Loopback on a Destination-Node Port Create the Terminal Loopback on a Destination-Node Port Test the Terminal Loopback Circuit on the Destination-Node Port 1.2.4 Perform a Hairpin Test on a Destination-Node Port Create the Hairpin Loopback Circuit on the Destination-Node Port Test the Hairpin Circuit 1.2.5 Perform a Facility Loopback on a Destination Port Create a Facility Loopback Circuit on a Destination Port Test the Electrical Cabling 1.3 Identify Points of Failure on an OC-N Circuit Path 1.3.1 Perform a Facility Loopback on a Source-Node OC-N Port Create the Facility Loopback on the Source OC-N Port 1.3.2 Perform a Cross-Connect Loopback on the Source OC-N Port Create the Cross-Connect Loopback on the Source OC-N Port Test the Cross-Connect Loopback Circuit 1.3.3 Perform a Terminal Loopback on a Source-Node OC-N Port Create the Terminal Loopback on a Source Node OC-N Port 1.3.4 Perform a Facility Loopback on an Intermediate-Node OC-N Port Create the Facility Loopback on an Intermediate-Node OC-N Port 1.3.5 Perform a Terminal Loopback on an Intermediate-Node OC-N Port Create the Terminal Loopback on an Intermediate-Node OC-N Port Page 1.3.6 Perform a Facility Loopback on a Destination-Node OC-N Port Create the Facility Loopback on a Destination-Node OC-N Port Page 1.3.7 Perform a Terminal Loopback on a Destination-Node OC-N Port Create the Terminal Loopback on a Destination-Node OC-N Port 1.4 Troubleshooting Wideband Electrical Card(WBE-28 and WBE-84 Cards) FEAC on DS3 Ports 1.4.1 FEAC Send Code 1.4.2 WBE-28/WBE-84 Inhibit FEAC Loopback 1.4.3 FEAC Alarms 1.5 Troubleshooting WBE-28 and WBE-84 Cards with Far End Loopcodes on DS1 Ports 1.5.1 FEAC Send Code 1.5.2 WBE-28/WBE-84 Inhibit FEAC Loopback 1.6 Troubleshooting Ethernet Circuit Paths With Loopbacks 1.6.1 Perform a Facility Loopback on a Source-Node Ethernet Port Create the Facility Loopback on the Source-Node Ethernet Port Test and Clear the Facility Loopback Circuit Page 1.6.2 Perform a Terminal Loopback on a Source-Node Ethernet Port Create the Terminal Loopback on a Source-Node Ethernet Port Test and Clear the Ethernet Terminal Loopback Circuit 1.6.3 Perform a Facility Loopback on an Intermediate-Node OC-N Port Create a Facility Loopback on an Intermediate-Node OC-N Port Test and Clear the OC-N Facility Loopback Circuit Test the OC-N (Controller) Card 1.6.4 Perform a Terminal Loopback on Intermediate-Node OC-N Ports Create a Terminal Loopback on Intermediate-Node OC-N Ports Test and Clear the OC-N Terminal Loopback Circuit Test the OC-N Card 1.6.5 Perform a Facility Loopback on a Destination-Node Ethernet Port Create the Facility Loopback on a Destination-Node Ethernet Port Test and Clear the Ethernet Facility Loopback Circuit 1.6.6 Perform a Terminal Loopback on a Destination-Node Ethernet Port Create the Terminal Loopback on a Destination-Node Ethernet Port Page Test and Clear the Ethernet Terminal Loopback Circuit 1.7 Restore the Database and Default Settings 1.7.1 Restore the Node Database 1.8 PC Connectivity Troubleshooting 1.8.1 Windows PC System Minimum Requirements 1.8.2 Sun, Solaris, or UNIX System Minimum Requirements 1.8.3 Supported Platforms, Browsers, and JREs 1.8.4 Unsupported Platforms and Browsers 1.8.5 Unable to Verify the IP Configuration of Your Windows PC Verify the IP Configuration of Your Windows PC 1.8.6 Browser Login Does Not Launch Java Reconfigure the Windows PC Operating System Java Plug-in Control Panel Reconfigure the Browser 1.8.7 Unable to Verify the NIC Connection on Your Windows PC 1.8.8 Verify Windows PC Connection to the Node (Ping) Ping the ONS 15310-CL or ONS 15310-MA 1.9 CTC Operation Troubleshooting 1.9.1 Unable to Launch CTC Help After Removing Netscape Set Internet Explorer as the Default Browser for CTC 1.9.2 Unable to Change Node View to Network View Set the CTC_HEAP and CTC_MAX_PERM_SIZE_HEAP Environment Variables for Windows Set the CTC_HEAP and CTC_MAX_PERM_SIZE_HEAP Environment Variables for Solaris 1.9.3 Browser Stalls When Downloading CTC JAR Files from port Disable the VirusScan Download Scan 1.9.4 CTC Does Not Launch Redirect the Netscape Cache to a Valid Directory 1.9.5 Sluggish CTC Operation or Login Problems Delete the CTC Cache File Automatically Delete the CTC Cache File Manually 1.9.6 Node Icon is Gray on CTC Network View 1.9.7 Java Runtime Environment Incompatible Launch CTC to Correct the Core Version Build 1.9.8 Different CTC Releases Do Not Recognize Each Other Launch CTC to Correct the Core Version Build 1.9.9 Username or Password Does Not Match the Port Information Verify Correct Username and Password 1.9.10 Superuser Password Needs to Be Reset Reset the ONS 15310-CL or ONS 15310-MA Password 1.9.11 No IP Connectivity Exists Between Nodes 1.9.12 DCC Connection Lost 1.9.13 Path in Use Error When Creating a Circuit Cancel the Circuit Creation and Start Over 1.9.14 Calculate and Design IP Subnets 1.10 Circuits and Timing 1.10.1 Circuit Transitions to Partial Status View the State of Circuit Nodes 1.10.2 Circuits Remain in PARTIAL Status 1.10.3 AIS-V on Unused 15310-CL-CTX Card VT Circuits Clear AIS-V on Unused Controller Card VT Circuits 1.10.4 Circuit Creation Error with VT1.5 Circuit 1.10.5 OC-3 and DCC Limitations 1.10.6 ONS 15310-CL or ONS 15310-MA Switches Timing Reference 1.10.7 Holdover Synchronization Alarm 1.10.8 Free-Running Synchronization Mode 1.10.9 Daisy-Chained BITS Not Functioning 1.10.10 Blinking STAT LED after Installing a Card 1.11 Fiber and Cabling 1.11.1 Bit Errors Appear for a Traffic Card 1.11.2 Faulty Fiber-Optic Connections Verify Fiber-Optic Connections 1.11.2.1 Crimp Replacement LAN Cables Page 1.12 Power and LED Tests 1.12.1 Power Supply Problems 1.12.2 Power Consumption for Node and Cards 1.12.3 Lamp Tests for Card LEDs Verify Card LED Operation Page Alarm Troubleshooting 2.1 Alarm Index by Default Severity 2.1.1 Critical Alarms (CR) 2.1.2 Major Alarms (MJ) 2.1.3 Minor Alarms (MN) 2.1.4 Not Alarmed Conditions Page 2.1.5 Not Reported (NR) Conditions 2.2 Alarms and Conditions Indexed By Alphabetical Entry Page Page 2.3 Alarm Logical Objects 2.4 Alarm List by Logical Object Type Page Page Page 2.5 Trouble Notifications 2.5.1 Alarm Characteristics 2.5.2 Condition Characteristics 2.5.3 Severities 2.5.4 Alarm Hierarchy Page 2.5.5 Service Effect 2.5.6 States 2.6 Safety Summary 2.7 Alarm Procedures 2.7.1 AIS Clear the AIS Condition 2.7.2 AIS-L Clear the AIS-L Condition 2.7.3 AIS-P Clear the AIS-P Condition 2.7.4 AIS-V Clear the AIS-V Condition 2.7.5 ALS 2.7.6 APC-END 2.7.7 APSB Clear the APSB Alarm 2.7.8 APSCDFLTK 2.7.10 APSCINCON Clear the APSCINCON Alarm 2.7.11 APSCM Clear the APSCM Alarm 2.7.12 APSCNMIS 2.7.13 APSIMP Clear the APSIMP Alarm 2.7.14 APS-INV-PRIM 2.7.15 APSMM Clear the APSMM Alarm 2.7.16 APS-PRIM-FAC Clear the APS-PRIM-FAC Condition 2.7.17 APS-PRIM-SEC-MISM Clear the APS-PRIM-SEC-MISM Alarm 2.7.18 AS-CMD 2.7.19 AS-MT Clear the AS-MT Condition 2.7.20 AS-MT-OOG 2.7.21 AUD-LOG-LOSS Clear the AUD-LOG-LOSS Condition 2.7.22 AUD-LOG-LOW 2.7.23 AUTOLSROFF 2.7.24 AUTORESET Clear the AUTORESET Alarm 2.7.25 AUTOSW-AIS Clear the AUTOSW-AIS Condition 2.7.26 AUTOSW-LOP (STSMON) Clear the AUTOSW-LOP (STSMON) Condition 2.7.27 AUTOSW-LOP (VT-MON) Clear the AUTOSW-LOP (VT-MON) Alarm 2.7.28 AUTOSW-PDI Clear the AUTOSW-PDI Condition 2.7.29 AUTOSW-SDBER Clear the AUTOSW-SDBER Condition 2.7.30 AUTOSW-SFBER Clear the AUTOSW-SFBER Condition 2.7.31 AUTOSW-UNEQ (STSMON) Clear the AUTOSW-UNEQ (STSMON) Condition 2.7.32 AUTOSW-UNEQ (VT-MON) Clear the AUTOSW-UNEQ (VT-MON) Alarm 2.7.33 BAT-FAIL 2.7.34 BKUPMEMP Clear the BKUPMEMP Alarm 2.7.35 BLSROSYNC 2.7.36 CARLOSS (CE100T) lear the CARLOSS (CE100T) Alarm Page 2.7.37 CARLOSS (EQPT) Clear the CARLOSS (EQPT) Alarm 2.7.38 CLDRESTART Clear the CLDRESTART Condition 2.7.39 COMIOXC Clear the COMIOXC Alarm 2.7.40 CONTBUS-CLK-A Clear the CONTBUS-CLK-A Alarm 2.7.41 CONTBUS-CLK-B Clear the CONTBUS-CLK-B Alarm 2.7.42 CONTBUS-DISABLED Clear the CONTBUS-DISABLED Alarm 2.7.43 CONTBUS-IO-A Clear the CONTBUS-IO-A Alarm 2.7.44 CTNEQPT-PBPROT Clear the CTNEQPT-PBPROT Alarm 2.7.45 CTNEQPT-PBWORK Clear the CTNEQPT-PBWORK Alarm 2.7.46 DATAFLT Clear the DATAFLT Alarm 2.7.47 DBOSYNC Clear the DBOSYNC Alarm 2.7.48 DISCONNECTED Clear the DISCONNECTED Alarm 2.7.49 DS3-MISM Clear the DS3-MISM Condition 2.7.50 DUP-IPADDR Clear the DUP-IPADDR Alarm 2.7.51 DUP-NODENAME Clear the DUP-NODENAME Alarm 2.7.52 DUP-SHELF-ID 2.7.53 EHIBATVG Clear the EHIBATVG Alarm 2.7.54 ELWBATVG Clear the ELWBATVG Alarm 2.7.55 ENCAP-MISMATCH-P Clear the ENCAP-MISMATCH-P Alarm 2.7.56 EOC Clear the EOC Alarm 2.7.57 EOC-L Clear the EOC-L Alarm 2.7.58 EQPT Clear the EQPT Alarm 2.7.59 EQPT-MISS 2.7.60 ERFI-P-CONN Clear the ERFI-P-CONN Condition 2.7.61 ERFI-P-PAYLD Clear the ERFI-P-PAYLD Condition 2.7.62 ERFI-P-SRVR Clear the ERFI-P-SRVR Condition 2.7.63 ERROR-CONFIG Clear the ERROR-CONFIG Alarm 2.7.64 ETH-LINKLOSS Clear the ETH-LINKLOSS Condition 2.7.65 E-W-MISMATCH 2.7.66 EXCCOL Clear the EXCCOL Alarm 2.7.67 EXT Clear the EXT Alarm 2.7.68 EXTRA-TRAF-PREEMPT 2.7.69 FAILTOSW Clear the FAILTOSW Condition 2.7.70 FAILTOSW-PATH Clear the FAILTOSW-PATH Condition in a Path Protection Configuration 2.7.71 FAN 2.7.72 FAN-DEGRADE 2.7.73 FE-AIS Clear the FE-AIS Condition 2.7.74 FE-DS1-MULTLOS Clear the FE-DS1-MULTLOS Condition 2.7.75 FE-DS1-NSA Clear the FE-DS1-NSA Condition 2.7.76 FE-DS1-SA Clear the FE-DS1-SA Condition 2.7.77 FE-DS1-SNGLLOS Clear the FE-DS1-SNGLLOS Condition 2.7.78 FE-DS3-NSA Clear the FE-DS3-NSA Condition 2.7.79 FE-DS3-SA Clear the FE-DS3-SA Condition 2.7.80 FE-EQPT-NSA Clear the FE-EQPT-NSA Condition 2.7.81 FE-FRCDWKSWBK-SPAN 2.7.82 FE-FRCDWKSWPR-SPAN 2.7.83 FE-IDLE Clear the FE-IDLE Condition 2.7.84 FE-LOCKOUTOFPR-SPAN 2.7.85 FE-LOF Clear the FE-LOF Condition 2.7.86 FE-LOS Clear the FE-LOS Condition 2.7.87 FE-MANWKSWBK-SPAN 2.7.88 FE-MANWKSWPR-SPAN 2.7.89 FEPRLF Clear the FEPRLF Alarm 2.7.90 FORCED-REQ Clear the FORCED-REQ Condition 2.7.91 FORCED-REQ-SPAN Clear the FORCED-REQ-SPAN Condition 2.7.92 FRCDSWTOINT 2.7.93 FRCDSWTOPRI 2.7.94 FRCDSWTOSEC 2.7.95 FRCDSWTOTHIRD 2.7.96 FRNGSYNC Clear the FRNGSYNC Condition 2.7.97 FSTSYNC 2.7.98 FULLPASSTHR-BI 2.7.99 GFP-CSF Clear the GFP-CSF Alarm 2.7.100 GFP-EX-MISMATCH 2.7.101 GFP-LFD Clear the GFP-LFD Alarm 2.7.102 GFP-UP-MISMATCH Clear the GFP-UP-MISMATCH Alarm 2.7.103 HELLO Clear the HELLO Alarm 2.7.104 HIBATVG Clear the HIBATVG Alarm 2.7.105 HI-LASERBIAS Clear the HI-LASERBIAS Alarm 2.7.106 HI-LASERTEMP Clear the HI-LASERTEMP Alarm 2.7.107 HI-RXPOWER Clear the HI-RXPOWER Alarm 2.7.108 HITEMP Clear the HITEMP Alarm 2.7.109 HI-TXPOWER Clear the HI-TXPOWER Alarm 2.7.110 HLDOVRSYNC Clear the HLDOVRSYNC Alarm 2.7.111 I-HITEMP Clear the I-HITEMP Alarm 2.7.112 IMPROPRMVL Clear the IMPROPRMVL Alarm Page 2.7.113 INC-ISD 2.7.114 INCOMPATIBLE-SEND-PDIP Clear the INCOMPATIBLE-SEND-PDIP Alarm 2.7.115 INCOMPATIBLE-SW Clear the INCOMPATIBLE-SW Alarm 2.7.116 INHSWPR Clear the INHSWPR Condition 2.7.117 INHSWWKG 2.7.118 INTRUSION-PSWD Clear the INTRUSION-PSWD Condition 2.7.119 INVMACADR 2.7.120 IOSCFGCOPY 2.7.121 ISIS-ADJ-FAIL Clear the ISIS-ADJ-FAIL Alarm 2.7.122 KB-PASSTHR 2.7.123 LASEREOL 2.7.124 LCAS-CRC Clear the LCAS-CRC Condition 2.7.125 LCAS-RX-FAIL 0.0.1 LCAS-RX-FAIL Clear the LCAS-RX-FAIL Condition 2.7.126 LCAS-TX-ADD 2.7.127 LCAS-TX-DNU 2.7.128 LKOUTPR-S Clear the LKOUTPR-S Condition 2.7.129 LOA Clear the LOA Alarm 2.7.130 LOCKOUT-REQ Clear the LOCKOUT-REQ Condition 2.7.131 LOF (BITS) Clear the LOF (BITS) Alarm 2.7.132 LOF (DS1) Clear the LOF (DS1) Alarm 2.7.133 LOF (DS3) Clear the LOF (DS3) Alarm 2.7.134 LOF (EC1) Clear the LOF (EC1) Alarm 2.7.135 LOF (OCN) Clear the LOF (OCN) Alarm 2.7.136 LOF (STSTRM) Clear the LOF (STSTRM) Alarm 2.7.137 LOGBUFR90 2.7.138 LOGBUFROVFL Clear the LOGBUFROVFL Alarm 2.7.139 LO-LASERBIAS Clear the LO-LASERBIAS Alarm 2.7.140 LO-LASERTEMP 2.7.141 LOM Clear the LOM Alarm 2.7.142 LOP-P Clear the LOP-P Alarm 2.7.143 LOP-V Clear the LOP-V Alarm 2.7.144 LO-RXPOWER Clear the LO-RXPOWER Alarm 2.7.145 LOS (BITS) Clear the LOS (BITS) Alarm 2.7.146 LOS (DS1) Clear the LOS (DS1) Alarm 2.7.147 LOS (DS3) Clear the LOS (DS3) Alarm 2.7.148 LOS (EC1) Clear the LOS (EC1) Alarm 2.7.149 LOS (FUDC) Clear the LOS (FUDC) Alarm 2.7.150 LOS (OCN) Clear the LOS (OCN) Alarm 2.7.151 LO-TXPOWER Clear the LO-TXPOWER Alarm 2.7.152 LPBKCRS Clear the LPBKCRS Condition 2.7.153 LPBKDS3FEAC Clear the LPBKDS3FEAC Condition 2.7.154 LPBKDS3FEAC-CMD 2.7.155 LPBKFACILITY (CE100T) Clear the LPBKFACILITY (CE100T) Condition 2.7.156 LPBKFACILITY (DS1, DS3) Clear the LPBKFACILITY (DS1, DS3) Condition 2.7.157 LPBKFACILITY (EC1) Clear the LPBKFACILITY (EC1) Condition 2.7.158 LPBKFACILITY (OCN) Clear the LPBKFACILITY (OCN) Condition 2.7.159 LPKTERMINAL (CE100T) Clear the LPBKTERMINAL (CE100T) Condition 2.7.160 LPBKTERMINAL (DS1, DS3) Clear the LPBKTERMINAL (DS1, DS3) Condition 2.7.161 LPBKTERMINAL (EC1) Clear the LPBKTERMINAL (EC1) Condition 2.7.162 LPBKTERMINAL (OCN) Clear the LPBKTERMINAL (OCN) Condition 2.7.163 LWBATVG Clear the LWBATVG Alarm 2.7.164 MAN-REQ Clear the MAN-REQ Condition 2.7.165 MANRESET 2.7.166 MANSWTOINT 2.7.167 MANSWTOPRI 2.7.168 MANSWTOSEC 2.7.169 MANSWTOTHIRD 2.7.170 MANUAL-REQ-SPAN Clear the MANUAL-REQ-SPAN Condition 2.7.171 MATECLK Clear the MATECLK Alarm 2.7.172 MEA (EQPT) Clear the MEA (EQPT) Alarm 2.7.173 MEA (FAN) 2.7.174 MEA (PPM) 2.7.175 MEM-GONE 2.7.176 MEM-LOW 2.7.177 MFGMEM 2.7.178 NO-CONFIG Clear the NO-CONFIG Condition 2.7.179 NOT-AUTHENTICATED 2.7.180 OOU-TPT Clear the OOT-TPT Condition 2.7.181 OPEN-SLOT Clear the OPEN-SLOT Condition 2.7.182 PDI-P Clear the PDI-P Condition 2.7.183 PLM-P Clear the PLM-P Alarm 2.7.184 PLM-V Clear the PLM-V Alarm 2.7.185 PRC-DUPID 2.7.186 PROTNA Clear the PROTNA Alarm 2.7.187 PROV-MISMATCH 2.7.188 PWR-FAIL-A Clear the PWR-FAIL-A Alarm 2.7.189 PWR-FAIL-B Clear the PWR-FAIL-B Alarm 2.7.190 RAI Clear the RAI Condition 2.7.191 RFI-L 2.7.192 RFI-P Clear the RFI-P Condition 2.7.193 RFI-V Clear the RFI-V Condition 2.7.194 ROLL 2.7.195 ROLL-PEND 2.7.196 RPRW Clear the RPRW Condition 2.7.197 RUNCFG-SAVENEED 2.7.198 SD Clear the SD (DS1, DS3) Condition 2.7.199 SD-L Clear the SD-L Condition 2.7.200 SD-P Clear the SD-P Condition 2.7.201 SD-V Clear the SD-V Condition 2.7.202 SF Clear the SF (DS1, DS3) Condition 2.7.203 SF-L Clear the SF-L Condition 2.7.204 SF-P Clear the SF-P Condition 2.7.205 SFTWDOWN 2.7.206 SF-V Clear the SF-V Condition 2.7.207 SHELF-COMM-FAIL 2.7.208 SNTP-HOST Clear the SNTP-HOST Alarm 2.7.209 SQUELCH 2.7.210 SQUELCHED 2.7.211 SQM Clear the SQM Alarm 2.7.212 SSM-DUS 2.7.213 SSM-FAIL Clear the SSM-FAIL Alarm 2.7.214 SSM-OFF Clear the SSM-OFF Condition 2.7.215 SSM-PRS 2.7.216 SSM-RES 2.7.217 SSM-SMC 2.7.218 SSM-ST2 2.7.219 SSM-ST3 2.7.220 SSM-ST3E 2.7.221 SSM-ST4 2.7.222 SSM-STU Clear the SSM-STU Condition 2.7.223 SSM-TNC 2.7.224 STS-SQUELCH-L 2.7.225 SW-MISMATCH 2.7.226 SWMTXMOD-PROT Clear the SWMTXMOD-PROT Alarm 2.7.227 SWMTXMOD-WORK Clear the SWMTXMOD-WORK Alarm 2.7.228 SWTOPRI 2.7.229 SWTOSEC Clear the SWTOSEC Condition 2.7.230 SWTOTHIRD Clear the SWTOTHIRD Condition 2.7.231 SYNC-FREQ Clear the SYNC-FREQ Condition 2.7.232 SYNCPRI 2.7.233 SYNCSEC Clear the SYNCSEC Alarm 2.7.234 SYNCTHIRD Clear the SYNCTHIRD Alarm 2.7.235 SYSBOOT 2.7.236 TIM Clear the TIM Alarm 2.7.237 TIM-MON 2.7.238 TIM-P Clear the TIM-P Alarm 2.7.239 TIM-S Clear the TIM-S Alarm 2.7.240 TIM-V Clear the TIM-V Alarm 2.7.241 TPTFAIL (CE100T) Clear the TPTFAIL (CE100T) Alarm 2.7.242 TX-AIS Clear the TX-AIS Condition 2.7.243 TX-LOF Clear the TX-LOF Condition 2.7.244 TX-RAI Clear the TX-RAI Condition 2.7.245 UNEQ-P Clear the UNEQ-P Alarm Page 2.7.246 UNEQ-V Clear the UNEQ-V Alarm 2.7.247 VCG-DEG Clear the VCG-DEG Condition 2.7.248 VCG-DOWN Clear the VCG-DOWN Condition 2.7.249 VT-SQUELCH-L 2.7.250 WKSWPR Clear the WKSWPR Condition 2.8 DS-1 Line Alarms 2.9 Traffic Card LED Activity 2.9.1 Typical Controller Card or Ethernet Card LED Activity After Insertion 2.9.2 Typical Card LED Activity During Reset 2.10 Frequently Used Alarm Troubleshooting Procedures 2.10.1 Protection Switching, Lock Initiation, and Clearing Initiate a 1+1 Protection Port Force Switch Command Initiate a 1+1 Manual Switch Command Clear a 1+1 Force or Manual Switch Command Initiate a Lock-On Command Initiate a Card or Port Lockout Command Clear a Lock-On or Lockout Command Initiate an ONS 15310-MA 1:1 Card Switch Command Initiate a Force Switch for All Circuits on a Path Protection Span Initiate a Manual Switch for All Circuits on a Path Protection Span Initiate a Lockout for All Circuits on a Protect Path Protection Span Clear an External Switching Command on a Path Protection Span 2.10.2 CTC Card Resetting and Switching Soft- or Hard-Reset an Ethernet or Electrical Card in CTC Soft- or Hard-Reset a Controller Card 2.10.3 Physical Card Reseating and Replacement Remove and Reinsert (Reseat) a Card Physically Replace a Card 2.10.4 Generic Signal and Circuit Procedures Verify the Signal BER Threshold Level Delete a Circuit Verify or Create Node DCC Terminations Clear an OC-N Port Facility or Terminal Loopback Circuit Clear an OC-N Port XC Loopback Circuit Clear a DS-3 or DS-1 Port Loopback Circuit Clear an EC-1 Port Loopback Clear an Ethernet Card Loopback Circuit Page Transient Conditions 3.1 Transients Indexed By Alphabetical Entry Page 3.2 Trouble Notifications 3.2.1 Condition Characteristics 3.2.2 Condition States 3.3 Transient Conditions 3.3.7 ADMIN-SUSPEND-CLR 3.3.8 AUD-ARCHIVE-FAIL 3.3.9 DBBACKUP-FAIL 3.3.10 DBRESTORE-FAIL 3.3.11 FIREWALL-DIS Page Page Page 3.3.34 WKSWPR 3.3.35 WRMRESTART Page Error Messages Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page INDEX Numerics A B C Page D E F G H I J K L M N O P R S T U V W