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Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0
Chapter2 Alarm Troubleshooting
2.7.38 CLDRESTART
2.7.38 CLDRESTART
Default Severity: NotAlarmed (NA), Non-Service-Affecting (NSA)
SONET Logical Object: EQPT
The Cold Restart condition occurs when an Ethernet card is reseated or replaced, or when the
ONS 15310-CL or ONS 15310-MA power is initialized.

Clear the CLDRESTART Condition

Step1 If the condition is raised on the controller card, it should clear after booting. If the condition is raised on
an Ethernet card, complete the “Remove and Reinsert (Reseat) a Card” procedure on page2-154.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS15310-CL
or ONS 15310-MA.
Step2 If the condition raised against an Ethernet card does not clear, complete the “Physically Replace a Card”
procedure on page 2-154 for the card.
Note When you replace a card with the identical type of card, you do not need to make any changes
to the database.
Step3 If the condition does not clear, log into the Technical Support Website at
http://www.cisco.com/techsupport for more information or call CiscoTAC (1-800-553-2447).
2.7.39 COMIOXC
Default Severity: Critical(CR), Service-Affecting (SA)
SONET Logical Object: EQPT
The Input/Output Slot To Cross-Connect Communication Failure alarm is caused by the 15310-CL-CTX
or CTX2500 card when there is a communication failure for a traffic slot.

Clear the COMIOXC Alarm

Step1 Complete the “Soft- or Hard-Reset an Ethernet or Electrical Card in CTC” procedure on page2-153 on
the 15310-CL-CTX or CTX2500 card.
Caution Avoid soft-resetting multiple ONS15310-MA cards at one time; doing so might cause an unexpected
traffic hit.
Step2 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green
ACT LED indicates an active card.