Chapter 1 General Troubleshooting

1.9 CTC Operation Troubleshooting

Ping the ONS 15310-CL or ONS 15310-MA

Step 1 Open the command prompt:

a.If you are using a Microsoft Windows operating system, from the Start Menu choose Run, type command prompt in the Open field of the Run dialog box, and click OK.

b.If you are using a Sun, Solaris, or UNIX operating system, from the Common Desktop Environment (CDE) click the Personal Application tab and click Terminal.

Step 2 For both the Sun (Solaris, UNIX) and Microsoft operating systems, at the prompt type:

ping ONS-15310-IP-address

For example:

ping 192.1.0.2

Step 3 If the workstation has connectivity to the node, the ping is successful and displays a reply from the IP address. If the workstation does not have connectivity, a “Request timed out” message appears.

Step 4 If the ping is successful, an active TCP/IP connection exists. Restart CTC.

Step 5 If the ping is not successful and the workstation connects to the node through a LAN, check that the workstation’s IP address is on the same subnet as the ONS 15310-CL or ONS 15310-MA.

Step 6 If the ping is not successful and the workstation connects directly to the node, check that the link light on the workstation’s NIC is illuminated.

1.9 CTC Operation Troubleshooting

This section contains troubleshooting procedures for CTC login or operation problems.

1.9.1 Unable to Launch CTC Help After Removing Netscape

Symptom After removing Netscape and running CTC using Internet Explorer, the user is unable to launch the CTC Help and receives an “MSIE is not the default browser” error message.

Table 1-6describes the potential cause of the symptom and the solution.

Table 1-6 Unable to Launch CTC Help After Removing Netscape

Possible Problem

Solution

 

 

Loss of association

When the CTC software and Netscape are installed, the Help files are

between browser and

associated with Netscape by default. When you remove Netscape, the Help

Help files.

files are not automatically associated with Internet Explorer as the default

 

browser.

 

Set Internet Explorer as the default browser so that CTC will associate the

 

Help files to the correct browser.

 

See the “Set Internet Explorer as the Default Browser for CTC” procedure

 

on page 1-52to associate the CTC Help files to the correct browser.

 

 

 

 

 

Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0

 

 

 

 

 

 

 

 

1-51

Page 84 Page 86
Page 85
Image 85
Cisco Systems ONS 15310-MA, ONS 15310-CL CTC Operation Troubleshooting, Unable to Launch CTC Help After Removing Netscape
Page 84 Page 86

ONS 15310-CL, ONS 15310-MA specifications

Cisco Systems has long been a leader in networking and telecommunications technology, and among its impressive lineup of products, the Cisco ONS 15310 series stands out as an essential solution for optical networking. This series includes models such as the ONS 15310-MA, ONS 15310-CL, and ONS 15310-CA, each designed to meet the diverse needs of service providers and enterprises seeking to enhance their optical transport networks.

The Cisco ONS 15310-MA is an advanced multi-service platform designed for metropolitan area networks. It facilitates the seamless transport of data, voice, and video over optical networks. One of its main features is its ability to support a variety of interfaces, including Ethernet, SONET/SDH, and Wavelength Division Multiplexing (WDM), allowing users to integrate multiple services into a single platform. Additionally, the ONS 15310-MA supports advanced traffic management and Quality of Service (QoS) features to prioritize critical applications and ensure consistent performance.

The ONS 15310-CL variant is tailored for more specific applications, providing enhanced capabilities aimed at delivering carrier-grade services. It features a robust architecture that accommodates high-capacity traffic without compromising reliability. This model emphasizes low power consumption and a compact design, making it suitable for deployment in space-constrained environments. The ONS 15310-CL also supports a wide range of optical interfaces, making it highly flexible for various network configurations.

In terms of technologies, the Cisco ONS 15310 series leverages Optical Transport Network (OTN) capabilities, providing high efficiency and greater bandwidth utilization. OTN technology enables efficient error correction and adds resilience to the network through its built-in protection mechanisms. Furthermore, the series supports seamless integration with existing IP/MPLS networks, creating a cohesive infrastructure as organizations evolve their networking requirements.

One of the defining characteristics of the ONS 15310 series is its focus on scalability. Network operators can start with a modest deployment and gradually expand capacity as demand grows. This adaptability is complemented by Cisco's comprehensive management and monitoring tools, providing operators with real-time insights into network performance and facilitating proactive management.

In conclusion, the Cisco ONS 15310-MA and ONS 15310-CL models represent sophisticated solutions for modern optical networks. With their versatile features, advanced technologies, and robust design, they empower service providers and enterprises to build resilient, high-capacity networks that meet the demands of today’s data-driven world.
Top Page Image Contents