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Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0
Chapter1 General Troubleshooting
1.9.11 No IP Connectivity Exists Between Nodes

Reset the ONS 15310-CL or ONS 15310-MA Password

Note To complete this procedure, you must be on site and have IP connectivity to the node.
Step1 At the ONS 15310-CL or ONS 15310-MA shelf, locate the recessed button labeled LAMP TEST on the
front of the unit.
Step2 Using a pen tip or something of similar size, press in and hold down the recessed button labelled LAMP
TEST for five seconds.
Step3 Release the LAMP TEST button for approximately two seconds.
Step4 Again press and hold down the recessed button labeled LAMP TEST for five seconds.
Step5 Again release the LAMP TEST button.
Step6 Start a normal CTC session. At the login screen, CTC accepts the default username and password set
when the system shipped. The default username is CISCO15 and the password is otbu+1. CISCO15 has
Superuser rights and privileges, which allow you to create a user name and assign a password.
Note Other existing usernames and passwords are not affected by the reset. The superuser reset
applies only to the local node where the procedure is performed.
Step7 If you need to create another user name and password, complete the following steps:
a. Click the Provisioning > Security tabs and click Create.
b. Fill in the fields with a new user name and password and assign a security level.
c. Click OK.
Note After new user names and passwords are set up, including at least one Superuser, log in as a newly
created Superuser and delete the default CISCO15 username and otbu+1 password to ensure security is
not compromised.
1.9.11 No IP Connectivity Exists Between Nodes
Symptom The nodes have a gray icon that is usually accompanied by alarms.
Table 1 -16 describes the potential cause of the symptom and the solution.
Table1-16 No IP Connectivity Exists Between Nodes
Possible Problem Solution
Lost Ethernet
connection
Usually, this condition is accompanied by Ethernet-specific alarms. Verify
the Ethernet connections as described in Chapter 8, “CTC Network
Connectivity,” of the CiscoONS 15310-CL and Cisco ONS 1310-MA
Reference Manual.