Cisco Systems ONS 15310-CL, ONS 15310-MA 1.10.2 Circuits Remain in PARTIAL Status

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Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0
Chapter1 General Troubleshooting
1.10.2 Circuits Remain in PARTIAL Status
View the State of Circuit Nodes
Step1 Click the Circuits tab.
Step2 From the Circuits tab list, select the circuit with the OOS-PARTIAL status condition.
Step3 Click Edit. The Edit Circuit window appears.
Step4 In the Edit Circuit window, click the State tab.
The State tab window lists the Node, CRS End A, CRS End B, and CRS State for each of the nodes in
the circuit.
1.10.2 Circuits Remain in PARTIAL Status
Symptom Circuits remain in the PARTIAL status.
Table 1 -21 describes the potential cause of the symptom and the solution.
During an automatic
transition, some
path-level defects
and/or alarms were
detected on the circuit.
Determine which node in the circuit is not changing to the desired state.
Refer to the “View the State of Circuit Nodes” procedure on page1-64.
Log into the circuit node that did not change to the desired state and examine
the circuit for path-level defects, improper circuit termination, or alarms.
Refer to the Cisco ONS 15310-CL and CiscoONS 15310-MA Procedure
Guide for procedures to clear alarms and change circuit configuration
settings.
Resolve and clear the defects and alarms on the circuit node and verify that
the circuit transitions to the desired state.
One end of the circuit is
not properly terminated.
Table1-20 Circuit in Partial Status (continued)
Possible Problem Solution
Table1-21 Circuits Remain in PARTIAL Status
Possible Problem Solution
The MAC address
changed.
Repair the circuits. Refer to the “Manage Circuits” chapter of the
Cisco ONS 15310-CL and CiscoONS 15310-MA Procedure Guide for
instructions.