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Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0
Chapter2 Alarm Troubleshooting
2.7.205 SFTWDOWN

Clear the SF-P Condition

Step1 Complete the “Clear the SD-L Condition” procedure on page2-124.
Step2 If the condition does not clear, log into the Technical Support Website at
http://www.cisco.com/techsupport for more information or call CiscoTAC (1-800-553-2447).
2.7.205 SFTWDOWN
Default Severity: Minor(MN), Non-Service-Affecting (NSA)
SONET Logical Object: EQPT
A Software Download in Progress alarm occurs when the 15310-CL-CTX or CTX2500 card is
downloading or transferring software.
No action is necessary. Wait for the transfer or the software download to complete. If the alarm does not
clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information
or call Cisco TAC (1-800-553-2447).
Note SFTWDOWN is an informational alarm.
2.7.206 SF-V
Default Severity: NotAlarmed (NA), Non-Service-Affecting (NSA)
SONET Logical Objects: VT-MON, VT-TERM
An SF-V condition is similar to the “SF” condition on page2-125, but it applies to the VT layer of the
SONET overhead.

Clear the SF-V Condition

Step1 Complete the “Clear the SD-L Condition” procedure on page2-124.
Step2 If the condition does not clear, log into the Technical Support Website at
http://www.cisco.com/techsupport for more information or call CiscoTAC (1-800-553-2447).
2.7.207 SHELF-COMM-FAIL
For information about this alarm or condition, refer to the “Alarm Troubleshooting” chapter in the
Cisco ONS 15454 DWDM Troubleshooting Guide. That guide discusses all DWDM alarms.