Reference

 

 

 

Troubleshooting Tables

 

Favorites Lists

 

 

 

 

 

 

 

 

 

 

 

What Is Happening

Possible Reason

What to Do

 

 

 

 

 

 

 

 

 

You press the remote GUIDE

If you have not added channels

 

 

 

 

button while the Program Guide

 

 

 

 

to any custom Favorites List, you

You must add channels to a custom Favorites List

 

 

 

is displayed. You find that you

 

 

 

will be able to apply only the All

before you can apply it.

 

 

 

can apply only the All Chan, All

 

 

 

Chan, All Sub, or All HD lists.

 

 

 

 

Sub, or All HD list.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You try to change the

The receiver will not allow you to

Choose another list to change. The All Sub list

 

 

 

All Chan, All Sub, or All HD list.

includes all channels that are part of your

 

 

 

change the All Chan. All Sub, or

 

 

 

The receiver displays an

subscription. The All HD list includes all high-

 

 

 

All HD lists.

 

 

 

ERROR message.

definition channels that are part of your subscription.

 

 

 

 

 

 

 

 

 

 

 

 

 

You try to apply an empty

The receiver will not allow you to

Choose another list to apply, or add at least one

 

 

 

Favorites List. The receiver

 

 

 

apply an empty list.

channel to the empty list.

 

 

 

displays an ERROR message.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If you have set the receiver to

Change the Hide Adult or Hide Locked setting on

 

 

 

A Favorites List does not show

hide adult channels or hide

 

 

 

your receiver if you do not want these channels

 

 

 

channels that you know you

locked channels, these channels

 

 

 

excluded from the Program Guide or other channel

 

 

 

have added to it.

are not included in the Program

 

 

 

lists. Refer to page 48.

 

 

 

 

Guide or other channel lists.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Timers

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

What Is Happening

Possible Reason

What to Do

 

 

 

 

 

 

 

 

 

You try to set up an event timer

You must enter the password

 

 

 

 

and the receiver displays a

To create an event timer for the program, first enter

 

 

 

before you can create an event

 

 

 

message noting that the

the password.

 

 

 

timer for a locked program.

 

 

 

program is locked.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You try to set up an event timer

You must order a Pay-Per-View

 

 

 

 

and the receiver displays a

To create an event timer for the event, first order it.

 

 

 

message noting that the

event before you can create an

 

 

 

program is a Pay-Per-View

event timer for it.

 

 

 

 

event.

 

 

 

 

 

 

 

 

 

 

 

You try to set up an event timer,

You already have set up the

 

 

 

 

but the receiver displays an

To create a new event timer, delete one of the event

 

 

 

Error message giving you the

maximum number of event

 

 

 

timers you set up earlier.

 

 

 

option to delete an event timer

timers.

 

 

 

 

 

 

 

that was set up earlier.

 

 

 

 

 

 

 

 

 

 

 

 

 

Remember that a Reminder just reminds you that

 

 

 

You set up an event timer, but

You may have set up a

the program is about to start. An Auto-Tune timer

 

 

 

reminds you and tunes the receiver to the program.

 

 

 

the receiver does not tune to the

Reminder, but what you should

 

 

 

A DVR timer reminds you, tunes the receiver, and

 

 

 

channel of the program, or does

have set up is an Auto-Tune or a

 

 

 

records the program to the receiver’s hard drive. A

 

 

 

not record the program.

DVR timer.

 

 

 

DVR timer can operate only if the receiver memory

 

 

 

 

 

 

 

 

 

 

has enough space.

 

 

 

 

 

 

 

 

 

 

 

Remember that a Once event timer operates just

 

 

 

 

 

one time. A Mon.-Fri. event timer operates Monday

 

 

 

You set up an event timer for a

• You may have set up a timer

through Friday on the same channel at the same

 

 

 

time. A Daily event timer does the same, Monday

 

 

 

program that is repeated (such

 

 

 

with an incorrect frequency.

through Sunday. A Weekly event timer operates

 

 

 

as a regularly scheduled

 

 

 

• You may have set up a

once a week on the same channel at the same time.

 

 

 

program), but the timer does not

 

 

 

duplicate timer.

All Episodes timers will record all episodes of that

 

 

 

operate for a showing of the

 

 

 

• The timer may not be current.

program, while New Episodes timers will record only

 

 

 

program.

 

 

 

 

the current season. A DishPASS timer records

 

 

 

 

 

 

 

 

 

 

programs matching your DishPASS search term.

 

 

 

 

 

See Reasons Why Timers are Skipped on page 64.

 

 

 

 

 

 

 

 

133

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Dish Network 722k important safety instructions Favorites Lists, Timers