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| Reference | ||
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| Troubleshooting Tables | ||
| Favorites Lists |
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| What Is Happening | Possible Reason | What to Do |
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| You press the remote GUIDE | If you have not added channels |
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| button while the Program Guide |
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| to any custom Favorites List, you | You must add channels to a custom Favorites List |
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| is displayed. You find that you |
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| will be able to apply only the All | before you can apply it. |
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| can apply only the All Chan, All |
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| Chan, All Sub, or All HD lists. |
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| Sub, or All HD list. |
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| You try to change the | The receiver will not allow you to | Choose another list to change. The All Sub list |
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| All Chan, All Sub, or All HD list. | includes all channels that are part of your |
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| change the All Chan. All Sub, or |
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| The receiver displays an | subscription. The All HD list includes all high- |
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| All HD lists. |
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| ERROR message. | definition channels that are part of your subscription. |
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| You try to apply an empty | The receiver will not allow you to | Choose another list to apply, or add at least one |
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| Favorites List. The receiver |
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| apply an empty list. | channel to the empty list. |
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| displays an ERROR message. |
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| If you have set the receiver to | Change the Hide Adult or Hide Locked setting on |
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| A Favorites List does not show | hide adult channels or hide |
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| your receiver if you do not want these channels |
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| channels that you know you | locked channels, these channels |
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| excluded from the Program Guide or other channel |
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| have added to it. | are not included in the Program |
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| lists. Refer to page 48. |
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| Guide or other channel lists. |
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| Timers |
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| What Is Happening | Possible Reason | What to Do |
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| You try to set up an event timer | You must enter the password |
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| and the receiver displays a | To create an event timer for the program, first enter |
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| before you can create an event |
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| message noting that the | the password. |
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| timer for a locked program. |
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| program is locked. |
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| You try to set up an event timer | You must order a |
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| and the receiver displays a | To create an event timer for the event, first order it. |
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| message noting that the | event before you can create an |
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| program is a | event timer for it. |
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| event. |
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| You try to set up an event timer, | You already have set up the |
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| but the receiver displays an | To create a new event timer, delete one of the event |
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| Error message giving you the | maximum number of event |
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| timers you set up earlier. |
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| option to delete an event timer | timers. |
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| that was set up earlier. |
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| Remember that a Reminder just reminds you that |
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| You set up an event timer, but | You may have set up a | the program is about to start. An |
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| reminds you and tunes the receiver to the program. |
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| the receiver does not tune to the | Reminder, but what you should |
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| A DVR timer reminds you, tunes the receiver, and |
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| channel of the program, or does | have set up is an |
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| records the program to the receiver’s hard drive. A |
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| not record the program. | DVR timer. |
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| DVR timer can operate only if the receiver memory |
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| has enough space. |
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| Remember that a Once event timer operates just |
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| one time. A |
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| You set up an event timer for a | • You may have set up a timer | through Friday on the same channel at the same |
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| time. A Daily event timer does the same, Monday |
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| program that is repeated (such |
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| with an incorrect frequency. | through Sunday. A Weekly event timer operates |
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| as a regularly scheduled |
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| • You may have set up a | once a week on the same channel at the same time. |
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| program), but the timer does not |
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| duplicate timer. | All Episodes timers will record all episodes of that |
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| operate for a showing of the |
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| • The timer may not be current. | program, while New Episodes timers will record only |
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| program. |
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| the current season. A DishPASS timer records |
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| programs matching your DishPASS search term. |
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| See Reasons Why Timers are Skipped on page 64. |
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