Dish Network 722k important safety instructions 130

Reference

Troubleshooting Tables

What Is Happening	Possible Reason	What to Do
	• The remote control may be	• If the batteries are missing or dead,
	missing batteries, the batteries	insert fresh AAA-size batteries.
When you press a button on the remote	may be incorrectly placed in the	If the remote has fresh batteries,
control, the receiver does not do what	remote, or the batteries may be	check whether they are placed
you expect.	weak or dead.	according to the label diagram. If not,
	• The remote control may be in the	remove them and place correctly.
		• Press the mode button for the device
	wrong mode.	you want to control.
	• You may be using the wrong remote	• Make sure you are using Remote
	control (1 or 2) for the menus (TV1 or	Control 1 (or 2) to control TV1 (TV2)
	TV2) you are trying to operate.	menus.
		• Make sure the remote control
		antenna is connected to the REMOTE
		ANTENNA port on the receiver’s back
		panel.
		• Make sure the remote control
		antenna is not touching any other
		equipment or any back panel
		connections on your receiver.
		Provide space above the receiver so
		the antenna can be installed straight
	You may be experiencing UHF	up.
Your UHF Pro remote control does not		• Place the receiver higher than the
	interference from objects near your	other equipment in your
work well from far away.
	receiver antenna.	entertainment center.
		• Move the antenna away from the
		back of the entertainment center
		wiring and other electronics using a
		short piece of coaxial cable (3 to 5
		feet).
		• Connect an F-connector attenuator
		between the receiver’s REMOTE
		ANTENNA port and the remote control
		antenna. Refer to page 75.
		• Change the UHF Frequency of the
		remote control. Refer to page 74.
When you press the remote control	• The remote control may be in the	• Press the mode button for the device
POWER button to turn the receiver on,		you want to control.
	wrong mode.
the receiver front panel power light		• Try other remote control buttons to
	• Other lights are too bright.
does not light up.		see if the receiver is responding.
	• Remote control is not operating	• Replace the remote batteries with
	properly or the batteries are weak or
		fresh ones.
	dead.
	• The receiver power cord is not	• Check that the receiver power cord is
	plugged into a power outlet, or there	not damaged, and that the plug is
	may be a problem with the power.	inserted correctly into the outlet.
	• The remote control(s) may not be set	• Make sure the remote control(s) are
		set to the same address(es) used by
	to the address(es) used by the	the satellite receiver. See page 72
	satellite receiver.	for information on changing the
		remote control address.
	• You may be using the wrong remote	• Make sure you are using Remote
	control (1 or 2) for the menus (TV1 or	Control 1 (or 2) to control TV1 (TV2)
	TV2) you are trying to operate.	menus.
	• If the receiver is in Single Mode, the	• This is normal. No action required or
	TV2 indicator will not light.	switch to Dual Mode.
	• The IR sensor on the extender that	• Make sure that the extender that
You use an IR extender (not a “mouse		receives the signal from the remote
	receives the remote control signals	control is facing the right way, so that
tail”), and it does not seem to work.
	may not be facing the remote control.	the IR sensor can receive the remote
		control signals.

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