Dish Network 722k important safety instructions Locks, Buying a Pay-Per-View Program, Menus

Reference

Troubleshooting Tables

Locks

What Is Happening	Possible Reason	What to Do
You set a lock (for example, a lock on	You may not have locked the	You must lock the receiver to apply any lock
programs by ratings), but the lock
	receiver.	that you have set.
does not take effect.
You forgot the password, so that you	You may not have written down	Call the Customer Service Center at 1-800-
		333-DISH (3474).You must be able to verify
are unable to unlock the receiver.	the password.	your account information with the customer
		service representative.

Buying a Pay-Per-View Program

What Is Happening	Possible Reason	What to Do
		Lock the purchase of Pay-Per-View programs.
Someone orders a Pay-Per-	You may have been away from	Remember that you are responsible for all Pay-Per-
		View purchases, whether or not you authorize such
View program without your	the receiver, and someone else
		purchases. If you lock Pay-Per-View purchases,
permission.	used it.
		then anyone who wants to order a Pay-Per-View
		program must enter the password.
	The receiver may not be	Connect each receiver to a phone line or a
You find that you are not able to	connected to an active telephone
		broadband Internet connection for Pay-Per-View
order a Pay-Per-View program.	line or broadband Internet
		ordering using the remote control.
	connection.
You find that you are not able to	You ordered a Pay-Per-View	You cannot cancel an order for a Pay-Per-View
cancel a Pay-Per-View	program, and then decided not to	program, whether it was just ordered or ordered
program.	watch it.	earlier.
Your setup includes more than	You ordered a Pay-Per-View	If you want to watch a Pay-Per-View program on
one receiver. You order a Pay-
	program, and want it to be	TVs connected on each receiver, you must order the
Per-View program, but it does
	available on all the receivers in	program for each receiver but you only pay for the
not appear on all of the
	your setup.	program once.
receivers.
Menus

What Is Happening	Possible Reason	What to Do
	You may not have done anything	The receiver has a time-out feature that
		closes any menu after several minutes of no
You were using a menu, and it	with the remote control or front
		activity. This will discard any changes you
suddenly closed.	panel buttons for several
		have made, but otherwise does no harm to
	minutes.
		the receiver. Start over again.

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