Reference
Troubleshooting Tables
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| What Is Happening | Possible Reason | What to Do |
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| • You may have several timers |
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| set up for the same time and | • Check the Priorities as described on page 62. |
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| the event timer you set is at a |
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| You set up an event timer, but | lower priority than others. |
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| the timer does not operate at all. | • You may have selected New | • Check the Timer Frequency as described on |
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| Episodes and the timer you | page 62. |
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| set was for an episode that is | • See Reasons Why Timers are Skipped on |
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| not new. | page 64. |
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| You set up a DishPASS timer | The DishPASS timer may have | Delete that DishPASS timer and begin again. See |
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| and you notice that you have no | included more matching |
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| space left on your My | programs than what you | page 67. |
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| Recordings. | expected. |
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| You stop the operation of an |
| To stop all operations of a repeated event timer, you |
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| event timer for one showing of a | Stopping the event timer applies |
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| program that is repeated (such | must delete the event timer. |
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| only to the current showing of the |
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| as a regularly scheduled | Note: The receiver deletes a Once event timer |
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| program. |
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| program), but the timer | when it operates. |
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| operates for the next showing. |
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| You try to set up a manual event | You may have tried to set a | Review the information on manual event timers on |
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| timer. The receiver displays an | manual event timer with invalid |
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| page 66. |
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| Error message. | start or stop times. |
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| The receiver does not display | The receiver may not be able to | Use the Program Guide or a printed schedule to find |
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| the program name for a manual | display a program name for a |
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| the program name. |
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| event timer. | manual event timer. |
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| You set an event timer. | The program may have started a | • Use the Start Early & End Late options, except for |
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| a |
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| The event timer misses the | little earlier than scheduled, or it |
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| • Use a manual event timer to start any event timer |
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| beginning or the end of a | may have run over its scheduled |
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| at the times you set yourself, except for a Pay- |
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| program. | ending time. |
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| Hearing a Program |
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| What Is Happening | Possible Reason | What to Do |
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| • You may have muted the | • Check the volume level on the TV or audio |
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| device. Turn off the mute or turn up the volume, |
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| The receiver’s front panel power | sound, or set the volume so | as required. |
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| low that you cannot hear it. | • Check the audio connectors and cables from the |
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| light is on and there is a good | • The audio connections may | receiver to the TV or the sound system. |
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| picture on the TV set, but you do | not be properly connected. | • Check the TV speakers or the sound system. |
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| not hear any sound. | • You have selected Dolby | • In the Dolby Digital menu, select Dolby Digital/ |
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| Digital Only when there is no | PCM for the audio output. If your decoder/ |
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| Dolby Digital soundtrack. | amplifier will not accept Linear PCM digital input, |
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| use the analog connections instead. |
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| You may have set the receiver to | Press the MENU button on your remote. From the |
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| You hear a foreign language | select an alternate audio |
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| Main Menu, select Preferences, then Alternate |
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| with a program. | language. The program may be |
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| Audio, and choose the language that you prefer. |
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| in a foreign language. |
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