Dish Network 722k important safety instructions Watching a Program

Reference

Troubleshooting Tables

Watching a Program

What Is Happening	Possible Reason	What to Do
		• Verify the TV is set to the correct input or
	• The TV set may not be	channel for your setup.
		• Make sure that the TV set is plugged into a
	working properly.	working electrical outlet.
The receiver’s front panel power light	• The TV may be connected to	• Make sure that the TV is turned on.
	the wrong input.	• Use the RECOVER button (page 86).
is on, but the TV image is black, blue,
	• If the TV and the receiver are	• Make sure that the TV is connected properly
or snowy.
	working properly, there may	to the receiver.
	be interference with the	• Make sure that the TV’s text mode and
	satellite signal.	Closed Captioning features are turned off.
		• Make sure that the TV brightness and
		contrast are adjusted correctly.
		• Make sure that the satellite dish has a clear
		line of sight to the satellite.
		• Check whether branches or leaves have
		grown into the line of sight.
	Your receiver may be	• Make sure that the satellite dish is aimed at
The TV image has pixels (small		the satellite. Check the strength of the signal
	experiencing signal loss due to	using the Point Dish screen, as described
squares), is freezing, or you have	something blocking your dish’s	on page 123. Consult your installer to re-aim
intermittent black screens.	view of the sky, the dish being	the dish, if necessary, to obtain the
	mis-aligned, or weather.	maximum possible signal strength.
		• Note the local weather conditions. Heavy
		rain, snow, or cloud cover may be interfering
		with transmission of the satellite signal.
		Remove any snow or other debris which
		may have collected on the satellite dish.
The receiver’s front panel power light
is on, and there is a picture on the TV	• If the receiver is connected to
screen, but the picture:	the remote TV using the RF or
• has sparkles or is grainy	VHF connections, there may	• Make sure that the TV is connected properly
• has a herringbone pattern	be a strong local broadcast on
		to the receiver.
• lacks color or vertical hold	the same channel, or a
	channel adjacent to the one to
• wobbles	which the TV is tuned.
• looks “washed out” or fuzzy.
	• The TV set may not be	• Make sure that the TV brightness and
		contrast are adjusted correctly, and that the
	working properly.
		TV is working properly.
		• Check other nearby electrical devices as
		possible sources of interference.
	• There may be interference	• Check that all required coaxial cables are in
		place.
	from other nearby electrical	• Check for moisture or water leaking into all
	devices (such as radio towers,	connections. Dry them out if needed, then
	cellular telephones,	seal them with coaxial cable sealant.
	computers, microwave ovens,	• Check the length of cable between your dish
	radios, stereos, or TVs).	and receiver. If it is greater than 200 feet,
		contact the person who installed your
		system.
		• Make sure the system is properly grounded.
A “black box” fills almost all of the TV	You may have turned on the	Using the TV remote control and/or menus
	Closed Captioned feature on the	displayed by the TV (not the receiver remote
screen.	TV, and put that feature into Text	control or the menus displayed by the
	mode.	receiver), turn off the Closed Caption feature.
	You may have connected the	• Check your TV owner’s manual for the
The TV screen is all blue.	receiver to an input on the TV	correct TV input to use for the signal output
	that is incorrect for the signal	from the receiver.
	output from the receiver.	• Use the RECOVER button (page 86).

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