Dish Network 722k important safety instructions Message Numbers

		Reference
		Troubleshooting Tables
Message Numbers
Message	Possible Reason	What to Do
Number
		Check the coaxial cables and their connections to and from the
	There may be a problem with the	multi-dish switch. Make sure that all required cables are in place,
001		and check that all cable connections are tight and dry (for
	multi-dish switch.	outdoor cables). Run Check Switch as described on page 123. If
		this does not work, call the Customer Service Center at 1-800-
		333-DISH (3474) for help.
		• Note the local weather conditions. Remove any snow or other
		debris which may have collected on the satellite dish.
	Heavy rain, snow, or cloud cover	Make sure that the satellite dish has a clear line of sight to the
		satellite. Check whether branches or leaves have grown into
002	may be interfering with transmission
		the line of sight.
	of the satellite signal, or there may
	be other interference.	• Make sure that the satellite dish is aimed at the satellite.
		Check the strength of the signal using the Point Dish screen
		as described on page 123. Consult your installer to re-aim the
		dish, if necessary, to obtain the strongest possible signal.
		• Make sure the system uses RG-6 coaxial cable; if not, call
		your dealer or installer.
	The wrong type of coaxial cable may	• Check the dish-to-receiver cable run length. If your system is
		DISH Pro, it can be as much as 200 feet. If it is a Legacy
	be used in the system, or the cable
003, 004		system, it should not be more than 100 feet. Check the coaxial
	run length may be too long. There
		cables and their connections to and from the multi-dish switch.
	may also be a problem with the	Make sure that all required cables are in place, and check that
	multi-dish switch.
		all cable connections are tight and dry (for outdoor cables). If
		this does not work, do the Check Switch test described on
		page 123.
		• If you have authorized the receiver (added it to your account),
	The receiver may not have received	wait a few minutes to see if the message is removed. Make
		sure that all required cables are in place, and check that all
	authorization for programming yet.
		cable connections are tight and dry (for outdoor cables).
	The satellite dish may have moved
		• Make sure that the satellite dish has a clear line of sight to the
005	so that it is no longer picking up the
		satellite. Check whether branches or leaves have grown into
	satellite signal. The cable
	connections may have loosened or	the line of sight. Check that the Signal Strength bar in the
		Point Dish screen is green and displays the word Locked, as
	have moisture inside. There may be
		described on page 123. If not, contact your installer to re-aim
	an interruption of the satellite signal.
		the satellite dish. If you have not authorized the receiver, call
		the Customer Service Center at 1-800-333-DISH (3474).
006	The receiver may not be connected	You must connect each installed receiver to an active telephone
	to an active telephone line or
		line or broadband Internet connection.
	broadband Internet connection.
	Viewers in specific areas are
	prohibited from watching certain
011, 012	programs. For example, viewers	Program providers specify which programs are blacked out for
	who live close to a particular football
		specific areas, not DISH Network.
	stadium may be prohibited from
	watching football games that are
	played in that stadium.
		• You must subscribe to a channel before you can tune to a
	You may have tried to tune to a	program on that channel. Call the Customer Service Center at
013, 014		1-800-333-DISH (3474) to subscribe or if you believe this
	program on a channel that you don’t
		message was displayed by mistake.
	subscribe to.	• If you subscribe to the channel and you see these messages,
		reset the receiver (page 122).

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