TROUBLESHOOTING

Alarm Message

What It Means

What to Do

 

 

 

P EPO

The Emergency Power-off function

Deactivate the external EPO switch and restart the

 

has been activated.

UPS by pressing the ON button through the front

 

 

panel display.

 

 

 

T Call Service

The UPS has detected a problem that

Contact your service representative.

 

requires service.

 

 

 

 

T Call Service Phase Error

The UPS has detected the input phase rotation to be incompatible with its output wiring and will not start up.

Correct the input wiring problem and restart the UPS.

T Call Service

A power module has detected an

Look for the slot number (third line on display) of the

Module Failure

internal fault and has shut down.

power module and replace the defective module.

T Call Service

The UPS has detected an open

Look for the slot number (third line on display) of the

Module Handle Open

power module handle.

power module and close the handle.

(firmware versions 2.22

 

 

and later)

 

 

 

 

 

T Call Service Excessive Transfers

The UPS has detected an excessively Contact your service representative. high number of automatic transfers

from High Efficiency mode, and has switched to Double Conversion (Auto) mode.

T Call Service

A power module has detected an

Look for the slot number (third line on display) of the

Precharge Failure

initialization sequence problem and

affected module. Contact your service

 

will not start up.

representative.

 

 

 

T Call Service

A power module with incompatible

Look for the slot number (third line on display) of the

Incompatible Module

firmware has been installed in the

affected module. Contact your service

 

system.

representative.

 

 

 

5 Fan Failure

The UPS has detected a module fan

Contact your service representative.

 

problem that requires service.

 

 

 

 

Eaton 9170+ UPS (3–18 kVA) User's Guide S 164201393 Rev E www.eaton.com/powerquality

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Eaton Electrical ASY0529, ASY0673, ASY0567, ASY0674 manual Epo