8-2 Chapter 8
Technical Assistance
If you experience problems and cannot resolve them, contact Emulex Technical Support.
Prior to Your Call
Prior to calling Technical Support, gather the following information:
1)Type of host, operating system, and release level (for example, SparcStation II with SunOS 4.1.1).
2)Network operating system (Novell, TCP/IP, etc.) and release level.
3)Contents of any error log files, such as /tmp/emlx[pid].log.
NOTE: If possible, call Technical Support from a phone next to a terminal with access to the network.
Placing the Call
Ater you gather the requested information, contact Emulex at one of the following sites.
