Chapter 12

Troubleshooting

General Problems

Cannot configure the print server or cannot print from the network.

Cause

What to do

 

 

The printer settings or

First, check to see if you can print a status

network settings may be

sheet, as described in “Status sheet

wrong.

button” on page 10. If you can print a

 

status sheet, check the network settings;

 

otherwise, set the interface mode of the

 

printer’s control panel to Auto or

 

Option.

Cannot print even if you have assigned the IP address to the computer and the printer.

Cause

What to do

 

 

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You have assigned an IP address to the computer manually, but you assigned the IP address to the printer by Automatic Private IP Addressing (APIPA).

Assign the printer’s IP address so that it belongs to the same segment of the computer. Use EpsonNet WinAssist/MacAssist/WebAssist and the printer’s control panel.

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Troubleshooting 229