Epson High Speed Int. Print Server Troubleshooting, Chapter, General Problems

Chapter 12

Troubleshooting

General Problems

Cannot configure the print server or cannot print from the network.

Cause	What to do
The printer settings or	First, check to see if you can print a status
network settings may be	sheet, as described in “Status sheet
wrong.	button” on page 10. If you can print a
	status sheet, check the network settings;
	otherwise, set the interface mode of the
	printer’s control panel to Auto or
	Option.

Cannot print even if you have assigned the IP address to the computer and the printer.

Cause What to do

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You have assigned an IP address to the computer manually, but you assigned the IP address to the printer by Automatic Private IP Addressing (APIPA).

Assign the printer’s IP address so that it belongs to the same segment of the computer. Use EpsonNet WinAssist/MacAssist/WebAssist and the printer’s control panel.

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Troubleshooting 229