Unable to set the IP address using the arp/ping commands.
Cause | What to do |
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The print server is not | Connect the print server to the network, |
connected to the network. | and check the network environment. |
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The printer is located beyond | The printer and the computer must be in |
the router. | the same segment. |
The Model Name and IP Address do not appear in the EpsonNet WinAssist dialog box.
Cause | What to do |
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If the valid IP address is not set, the items indicated in the dialog box mentioned above may not appear.
Set a valid IP address.
Refresh the status by selecting Refresh from the View menu.
Increase the length of time before a timeout. To do this, select Timeout from the Tool menu. Note that doing so can cause EpsonNet WinAssist to run more slowly.
An extra account is generated when using the
Cause | What to do |
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NetWare is set to Enable even though you are not using NetWare.
Set NetWare to Disable on the NetWare screen of EpsonNet WebAssist.
How to acquire an IP address.
To acquire your IP address, you need to apply to the NIC (Network Information Center) in your country.
232Troubleshooting