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Section 4: General Troubleshooting
This section provides Troubleshooting procedures for this Printer for Communication Errors, Card Feed Errors, Print Process Errors, Card Jam Errors, Encoding Errors and Diagnosing Image Problems.
Table of Contents
Section 4: General Troubleshooting __________________________________________ 4-1
Table of Contents ______________________________________________________
Safety Messages (review carefully) ________________________________________
Communications Errors _________________________________________________
Resolving the Communication Errors ____________________________________
Resolving the Communication Errors (continued) ________________________
Print Process Errors ____________________________________________________
Resolving a Card Not Fed Error (Cards will not feed off the Hopper) ___________
Resolving a Card Not Fed Error (Cards will not feed off the Hopper)
Resolving a Card Not Fed Error (Two (2) or more card feed at the same time) (continued) ______________________________________________________
Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted) _________
Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted) (continued)4- 12
Resolving a Ribbon RFID Error (Ribbon RFID Sensor is Corrupted) __________
Resolving the Mag Verify Error _______________________________________
Resolving a Mag Verify Error (continued) _____________________________
Resolving a Mag Verify Error (continued) _____________________________
Resolving the No Mag Installed Error ___________________________________
Resolving a No Mag Installed Error (continued)_________________________
Resolving a Ribbon Sensor Error (Ribbon Miscue) ________________________
Resolving a Ribbon Sensor Error (Ribbon Miscue) (continued) _____________
Resolving a Ribbon Break Jam Error____________________________________
Resolving a Ribbon Break Jam Error (continued) ________________________
Resolving a Ribbon Out Error _________________________________________
Resolving a No Ribbon Installed Error __________________________________
Resolving a No Ribbon Installed Error (continued) ______________________
Resolving a Invalid Ribbon Error ______________________________________
Resolving a Invalid Ribbon Error (continued)___________________________
Resolving a Wrong Ribbon Error ______________________________________
Resolving a Wrong Ribbon Error (continued) ___________________________
Resolving a Card Jam Error ___________________________________________
Resolving a Card Jam Error (continued) _______________________________
Resolving a Headlift Motor or Sensor Error ______________________________
Resolving a Headlift Motor or Sensor Error (continued)___________________
Resolving the Cover Open Error Message________________________________
Resolving the Blank Output issues _____________________________________
DTC400/DTC300/DTC300M Card Printer User Guide (Rev. 1.1) |