Garmin DTC300 manual Resolving a Wrong Ribbon Error

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Resolving a Wrong Ribbon Error (continued)

Step

Procedure

2Verify the Driver settings are correct.

a.Open the Printer Control Panel from the Computer.

•If using Windows 98SE, Me, right click on the DTC400/DTC300 Card Printer Icon and select Properties.

•If using Windows 2000/XP, right click on the DTC400/DTC300 Card Printer and select Printing Preferences.

b.Click on the Device Option tab.

c.Click on the auto select button.

d.Check that the Ribbon type matches the Ribbon selected.

3Press on the Resume button..

If the issue persists, continue to Step 4.

4Remove the rear cover and check that the Ribbon RFID cable is securely connected to the Main Board (J-5) and the RFID Sensor.

•If the connections are loose, reattach

•Press on the Resume button...

•If the connections are good or if the issue persists, continue to Step 5.

5Replace the Ribbon RFID Sensor.

DTC400/DTC300/DTC300M Card Printer User Guide (Rev. 1.1) 4-29