Garmin DTC300 manual General Troubleshooting

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Printing a Test Print Image ___________________________________________ 3-27

Printer Transport _____________________________________________________ 3-29

Moving the Printer to another location __________________________________ 3-29

Section 4: General Troubleshooting __________________________________________ 4-1

Table of Contents ______________________________________________________ 4-1

Safety Messages (review carefully) ________________________________________ 4-3

Communications Errors _________________________________________________ 4-4

Resolving the Communication Errors ____________________________________ 4-4

Print Process Errors ____________________________________________________ 4-6

Resolving a Card Not Fed Error (Cards will not feed off the Hopper) ___________ 4-6

Resolving a Card Not Fed Error (Two (2) or more card feed at the same time) ____ 4-9

Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted) _________ 4-11

Resolving a Ribbon RFID Error (Ribbon RFID Sensor is Corrupted) __________ 4-13

Resolving the Mag Verify Error _______________________________________ 4-14

Resolving the No Mag Installed Error ___________________________________ 4-17

Resolving a Ribbon Sensor Error (Ribbon Miscue) ________________________ 4-19

Resolving a Ribbon Break Jam Error____________________________________ 4-21

Resolving a Ribbon Out Error _________________________________________ 4-23

Resolving a No Ribbon Installed Error __________________________________ 4-24

Resolving a Invalid Ribbon Error ______________________________________ 4-26

Resolving a Wrong Ribbon Error ______________________________________ 4-28

Resolving a Card Jam Error ___________________________________________ 4-30

Resolving a Headlift Motor or Sensor Error ______________________________ 4-32

Resolving the Cover Open Error Message________________________________ 4-34

Resolving the Blank Output issues _____________________________________ 4-35

Diagnosing Image Problems ____________________________________________ 4-38

Resolving the Pixel Failure problems ___________________________________ 4-38

Resolving the Card Surface Debris problems _____________________________ 4-39

Resolving the Incorrect Image Darkness problems _________________________ 4-40

Resolving Ribbon Wrinkle problems____________________________________ 4-42

Resolving the Excessive Resin Printing problems__________________________ 4-44

Resolving the Incomplete Resin Printing problems_________________________ 4-46

Resolving the Image Placement problems ________________________________ 4-47

Resolving the Poor Image Quality problems ______________________________ 4-50

Running the Self Test__________________________________________________ 4-51

Running the Standard Self Test Print____________________________________ 4-52

Running the Magnetic Self Test (HiCo Only) _____________________________ 4-53

Section 5: Printer Adjustments _______________________________________________ 5-1

Table of Contents ______________________________________________________ 5-1

Safety Messages (review carefully) ________________________________________ 5-4

DTC400/DTC300 Print Driver Options_____________________________________ 5-5

Reviewing DTC400, DTC300 and DTC300M Printer Drivers _________________ 5-5

Reviewing DTC400 Printer Drivers______________________________________ 5-5

Reviewing DTC300 Printer Driver ______________________________________ 5-6

Reviewing DTC300M Printer Drivers ____________________________________ 5-7

Using the Card tab _____________________________________________________ 5-8

DTC400/DTC300/DTC300M Card Printer User Guide (Rev. 1.1) iv