Garmin DTC300 Resolving the Blank Output issues, Printer Error State None, LCD Error Display None

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Resolving the Blank Output issues

All Troubleshooting procedures assume that only factory-authorized supplies are in use in the Printer.

Step	Procedure
1	Review the following information.
	•	Symptom: A card is ejected blank (that should be printed).
	•	Printer Error State: None
	•	LCD Error Display: None
	•	Driver Monitor Error Display: None
2	Run a self-test.
	a.	Clear any card jams.
	b.	Unplug power from the Printer.
	c.	While holding down the Pause button, reapply power.
	(Note: A self-test card will be printed.)
3	Look for an image on the Ribbon.
	a.	After a self-test has been run, open the top cover.
	b.	Remove the Print Ribbon from the Printer.
	c.	Visually inspect the set of panels that were last used by the Printer.
	d.	If an image is noticeable on the used Ribbon, continue to Step 4.
	e.	If an image is not noticeable on the used Ribbon, continue to Step 5.

Continued on the next page

DTC400/DTC300/DTC300M Card Printer User Guide (Rev. 1.1) 4-35